Training provider

COOL BLUE COLLEGE LTD

UKPRN 10004370

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course in L18 Liverpool. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
At apprentice's workplace Training at the employer's location.	This provider has said they do not deliver training at apprentice's workplaces in your region.
Day release One day a week at the provider's location.	118.8 miles to closest location: Victory Way, Doxford International Business Park, Sunderland, SR3 3XL

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

2

apprentices have completed this course and taken their end-point assessment with this provider since 2024

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 7 apprentices)

  29%71%

• Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

  57%43%

Organisation

• Organising well-structured training(selected by 7 apprentices)

  43%57%

• Providing accessible training resources(selected by 7 apprentices)

  29%71%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

  29%71%

• Taking into account your previous learning(selected by 7 apprentices)

  71%29%

• Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

  43%57%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

  43%57%

Support

• Helping you learn new skills and develop existing ones(selected by 7 apprentices)

  57%43%

• Supporting you and your apprenticeship(selected by 7 apprentices)

  29%71%

• Resolving any issues you have(selected by 7 apprentices)

  29%71%

• Preparing you for success in your future career(selected by 7 apprentices)

  57%43%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	29%	71%
Ensuring you understand the requirements of your end-point assessment	57%	43%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	43%	57%
Providing accessible training resources	29%	71%
Balancing online learning with classroom-based training to suit your apprenticeship	29%	71%
Taking into account your previous learning	71%	29%
Giving you relevant training that helps you perform your job better	43%	57%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	43%	57%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	57%	43%
Supporting you and your apprenticeship	29%	71%
Resolving any issues you have	29%	71%
Preparing you for success in your future career	57%	43%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (9 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 6 employers)

  50%50%

• Communication with employers(selected by 6 employers)

  50%50%

• Getting new apprentices started(selected by 4 employers)

  75%25%

• Improving apprentice skills(selected by 5 employers)

  80%20%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 6 employers)

  50%50%

• Adapting to my needs(selected by 2 employers)

  100%0%

• Training facilities(selected by 3 employers)

  33%67%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	50%	50%	6
Communication with employers	50%	50%	6
Getting new apprentices started	75%	25%	4
Improving apprentice skills	80%	20%	5
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	0%	100%	1
Reporting on progress of apprentices	50%	50%	6
Adapting to my needs	100%	0%	2
Training facilities	33%	67%	3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 3 employers)

  67%33%

• Getting new apprentices started(selected by 3 employers)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	67%	33%	3
Getting new apprentices started	100%	0%	3
Improving apprentice skills	100%	0%	1
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	0%	100%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 3 employers)

  67%33%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  0%100%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  100%0%

• Adapting to my needs(selected by 2 employers)

  100%0%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	67%	33%	3
Getting new apprentices started	100%	0%	1
Improving apprentice skills	0%	100%	1
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	100%	0%	2
Adapting to my needs	100%	0%	2
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (17 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 7 employers)

  57%43%

• Communication with employers(selected by 12 employers)

  58%42%

• Getting new apprentices started(selected by 8 employers)

  88%12%

• Improving apprentice skills(selected by 7 employers)

  71%29%

• Working with small numbers of apprentices(selected by 3 employers)

  100%0%

• Initial assessment of apprentices(selected by 4 employers)

  75%25%

• Reporting on progress of apprentices(selected by 10 employers)

  50%50%

• Adapting to my needs(selected by 4 employers)

  100%0%

• Training facilities(selected by 4 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	57%	43%	7
Communication with employers	58%	42%	12
Getting new apprentices started	88%	12%	8
Improving apprentice skills	71%	29%	7
Working with small numbers of apprentices	100%	0%	3
Initial assessment of apprentices	75%	25%	4
Reporting on progress of apprentices	50%	50%	10
Adapting to my needs	100%	0%	4
Training facilities	50%	50%	4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 7 apprentices)

  29%71%

• Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

  57%43%

Organisation

• Organising well-structured training(selected by 7 apprentices)

  43%57%

• Providing accessible training resources(selected by 7 apprentices)

  29%71%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

  29%71%

• Taking into account your previous learning(selected by 7 apprentices)

  71%29%

• Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

  43%57%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

  43%57%

Support

• Helping you learn new skills and develop existing ones(selected by 7 apprentices)

  57%43%

• Supporting you and your apprenticeship(selected by 7 apprentices)

  29%71%

• Resolving any issues you have(selected by 7 apprentices)

  29%71%

• Preparing you for success in your future career(selected by 7 apprentices)

  57%43%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	29%	71%
Ensuring you understand the requirements of your end-point assessment	57%	43%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	43%	57%
Providing accessible training resources	29%	71%
Balancing online learning with classroom-based training to suit your apprenticeship	29%	71%
Taking into account your previous learning	71%	29%
Giving you relevant training that helps you perform your job better	43%	57%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	43%	57%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	57%	43%
Supporting you and your apprenticeship	29%	71%
Resolving any issues you have	29%	71%
Preparing you for success in your future career	57%	43%

Contact this training provider

• Registered address: Glenroyd House, Medomslet Road, Doxford International Business Park, Consett, DH8 5HL
• Email: Recruitment@coolbluecollege.com
• Telephone: 01915100414
• Website: https://coolblue.college/contacting-cool-blue/

Training provider overview and courses delivered

View 14 courses delivered by this training provider

Select a course to view location, training options and contact details

• Adult care worker (level 2)
• Autocare technician (level 2)
• Business administrator (level 3)
• Customer service practitioner (level 2)
• Customer service specialist (level 3)
• Early years practitioner (level 2)
• Healthcare support worker (level 2)
• Lead adult care worker (level 3)
• Lead practitioner in adult care (level 4)
• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Operations manager (level 5)
• Supply chain warehouse operative (level 2)
• Team leader (level 3)
• Transport and warehouse operations supervisor (level 3)

Cool Blue College is a leading provider of training in the North East. Cool Blue has been in business for 40 years and has an enviable and proven track record of providing quality training in the Sunderland, Durham, Tyneside and wider North East area. We deliver high quality apprenticeship programmes in the following sectors, Motor Vehicle, Business Administration, Customer Service, Warehousing, Management, Medical Administration and Health & Social. All apprenticeships are tailor made to suit the needs of our employers and apprentices. We deal with awarding bodies such as ICAN Qualify, CMI, City & Guilds, Highfield.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for COOL BLUE COLLEGE LTD .

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Shortlisted

COOL BLUE COLLEGE LTD is 1 of 460 training providers for Operations manager (level 5).

View training providers for this course