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Training provider

WALSALL COLLEGE

UKPRN 10007315

Healthcare support worker (level 2)

Training options for this course

This provider offers these training options for this course in -1. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

Day release

One day a week at the provider's location.

0.0 miles to closest location: Littleton Street West, Walsall, West Midlands, WS2 8ES

Course achievements and participation

Achievements

75%

of apprentices (8 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 25% did not pass or left the course before taking the assessment.

67.8% national achievement rate

Participation

73

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 38 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    50%50%
  • Communication with employers(selected by 2 employers)

    50%50%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
  • Training facilities(selected by 3 employers)

    67%33%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 50% 50% 2
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 100% 0% 2
Reporting on progress of apprentices 100% 0% 1
Training facilities 67% 33% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (18 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 18 apprentices)

    72%28%
  • Ensuring you understand the requirements of your end-point assessment(selected by 18 apprentices)

    67%33%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 18 apprentices)

    72%28%
  • Providing accessible training resources(selected by 18 apprentices)

    72%28%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 18 apprentices)

    78%22%
  • Taking into account your previous learning(selected by 18 apprentices)

    61%39%
  • Giving you relevant training that helps you perform your job better(selected by 18 apprentices)

    72%28%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 18 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 18 apprentices)

    83%17%
  • Supporting you and your apprenticeship(selected by 18 apprentices)

    72%28%
  • Resolving any issues you have(selected by 18 apprentices)

    78%22%
  • Preparing you for success in your future career(selected by 18 apprentices)

    83%17%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 72% 28%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 72% 28%
Providing accessible training resources 72% 28%
Balancing online learning with classroom-based training to suit your apprenticeship 78% 22%
Taking into account your previous learning 61% 39%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 89% 11%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 72% 28%
Resolving any issues you have 78% 22%
Preparing you for success in your future career 83% 17%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (38 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 38 apprentices)

    74%26%
  • Ensuring you understand the requirements of your end-point assessment(selected by 38 apprentices)

    74%26%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 38 apprentices)

    71%29%
  • Providing accessible training resources(selected by 38 apprentices)

    68%32%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 38 apprentices)

    68%32%
  • Taking into account your previous learning(selected by 38 apprentices)

    87%13%
  • Giving you relevant training that helps you perform your job better(selected by 38 apprentices)

    76%24%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 38 apprentices)

    84%16%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 38 apprentices)

    68%32%
  • Supporting you and your apprenticeship(selected by 38 apprentices)

    76%24%
  • Resolving any issues you have(selected by 38 apprentices)

    79%21%
  • Preparing you for success in your future career(selected by 38 apprentices)

    82%18%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 74% 26%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 68% 32%
Balancing online learning with classroom-based training to suit your apprenticeship 68% 32%
Taking into account your previous learning 87% 13%
Giving you relevant training that helps you perform your job better 76% 24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 68% 32%
Supporting you and your apprenticeship 76% 24%
Resolving any issues you have 79% 21%
Preparing you for success in your future career 82% 18%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (24 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 14 employers)

    93%7%
  • Communication with employers(selected by 23 employers)

    57%43%
  • Getting new apprentices started(selected by 10 employers)

    90%10%
  • Improving apprentice skills(selected by 7 employers)

    86%14%
  • Working with small numbers of apprentices(selected by 5 employers)

    100%0%
  • Initial assessment of apprentices(selected by 6 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 11 employers)

    36%64%
  • Adapting to my needs(selected by 6 employers)

    50%50%
  • Training facilities(selected by 6 employers)

    83%17%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 93% 7% 14
Communication with employers 57% 43% 23
Getting new apprentices started 90% 10% 10
Improving apprentice skills 86% 14% 7
Working with small numbers of apprentices 100% 0% 5
Initial assessment of apprentices 100% 0% 6
Reporting on progress of apprentices 36% 64% 11
Adapting to my needs 50% 50% 6
Training facilities 83% 17% 6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (46 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 46 apprentices)

    80%20%
  • Ensuring you understand the requirements of your end-point assessment(selected by 46 apprentices)

    78%22%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 46 apprentices)

    85%15%
  • Providing accessible training resources(selected by 46 apprentices)

    87%13%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 46 apprentices)

    74%26%
  • Taking into account your previous learning(selected by 46 apprentices)

    91%9%
  • Giving you relevant training that helps you perform your job better(selected by 46 apprentices)

    87%13%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 46 apprentices)

    85%15%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 46 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 46 apprentices)

    83%17%
  • Resolving any issues you have(selected by 46 apprentices)

    87%13%
  • Preparing you for success in your future career(selected by 46 apprentices)

    87%13%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 85% 15%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 91% 9%
Giving you relevant training that helps you perform your job better 87% 13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 85% 15%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 87% 13%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (53 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 17 employers)

    76%24%
  • Communication with employers(selected by 39 employers)

    69%31%
  • Getting new apprentices started(selected by 30 employers)

    73%27%
  • Improving apprentice skills(selected by 18 employers)

    78%22%
  • Working with small numbers of apprentices(selected by 9 employers)

    89%11%
  • Initial assessment of apprentices(selected by 15 employers)

    87%13%
  • Reporting on progress of apprentices(selected by 23 employers)

    35%65%
  • Adapting to my needs(selected by 8 employers)

    38%62%
  • Training facilities(selected by 8 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 76% 24% 17
Communication with employers 69% 31% 39
Getting new apprentices started 73% 27% 30
Improving apprentice skills 78% 22% 18
Working with small numbers of apprentices 89% 11% 9
Initial assessment of apprentices 87% 13% 15
Reporting on progress of apprentices 35% 65% 23
Adapting to my needs 38% 62% 8
Training facilities 100% 0% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (10 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 10 apprentices)

    80%20%
  • Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 10 apprentices)

    90%10%
  • Providing accessible training resources(selected by 10 apprentices)

    90%10%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)

    90%10%
  • Taking into account your previous learning(selected by 10 apprentices)

    90%10%
  • Giving you relevant training that helps you perform your job better(selected by 10 apprentices)

    90%10%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)

    70%30%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 10 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 10 apprentices)

    80%20%
  • Resolving any issues you have(selected by 10 apprentices)

    90%10%
  • Preparing you for success in your future career(selected by 10 apprentices)

    80%20%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 90% 10%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 90% 10%
Taking into account your previous learning 90% 10%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 70% 30%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 90% 10%
Preparing you for success in your future career 80% 20%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (41 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 14 employers)

    64%36%
  • Communication with employers(selected by 29 employers)

    76%24%
  • Getting new apprentices started(selected by 13 employers)

    77%23%
  • Improving apprentice skills(selected by 8 employers)

    75%25%
  • Working with small numbers of apprentices(selected by 8 employers)

    88%12%
  • Initial assessment of apprentices(selected by 8 employers)

    62%38%
  • Reporting on progress of apprentices(selected by 21 employers)

    52%48%
  • Adapting to my needs(selected by 14 employers)

    93%7%
  • Training facilities(selected by 8 employers)

    75%25%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 64% 36% 14
Communication with employers 76% 24% 29
Getting new apprentices started 77% 23% 13
Improving apprentice skills 75% 25% 8
Working with small numbers of apprentices 88% 12% 8
Initial assessment of apprentices 62% 38% 8
Reporting on progress of apprentices 52% 48% 21
Adapting to my needs 93% 7% 14
Training facilities 75% 25% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (123 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 48 employers)

    77%23%
  • Communication with employers(selected by 94 employers)

    68%32%
  • Getting new apprentices started(selected by 54 employers)

    78%22%
  • Improving apprentice skills(selected by 35 employers)

    80%20%
  • Working with small numbers of apprentices(selected by 24 employers)

    92%8%
  • Initial assessment of apprentices(selected by 29 employers)

    83%17%
  • Reporting on progress of apprentices(selected by 56 employers)

    43%57%
  • Adapting to my needs(selected by 28 employers)

    68%32%
  • Training facilities(selected by 25 employers)

    84%16%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 77% 23% 48
Communication with employers 68% 32% 94
Getting new apprentices started 78% 22% 54
Improving apprentice skills 80% 20% 35
Working with small numbers of apprentices 92% 8% 24
Initial assessment of apprentices 83% 17% 29
Reporting on progress of apprentices 43% 57% 56
Adapting to my needs 68% 32% 28
Training facilities 84% 16% 25

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (112 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 112 apprentices)

    77%23%
  • Ensuring you understand the requirements of your end-point assessment(selected by 112 apprentices)

    76%24%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 112 apprentices)

    79%21%
  • Providing accessible training resources(selected by 112 apprentices)

    79%21%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 112 apprentices)

    74%26%
  • Taking into account your previous learning(selected by 112 apprentices)

    85%15%
  • Giving you relevant training that helps you perform your job better(selected by 112 apprentices)

    81%19%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 112 apprentices)

    84%16%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 112 apprentices)

    83%17%
  • Supporting you and your apprenticeship(selected by 112 apprentices)

    79%21%
  • Resolving any issues you have(selected by 112 apprentices)

    83%17%
  • Preparing you for success in your future career(selected by 112 apprentices)

    84%16%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 77% 23%
Ensuring you understand the requirements of your end-point assessment 76% 24%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 79% 21%
Providing accessible training resources 79% 21%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 81% 19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 79% 21%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 84% 16%

Contact this training provider

Registered address
Littleton Street West, Walsall, WS2 8ES
Telephone
01922651129

Training provider overview and courses delivered

View 27 courses delivered by this training provider

Walsall College, based in the heart of the West Midlands can be the first port of call for many employers, whether they are looking to recruit fresh talent in school leavers or up skill new and existing staff. Reasons to choose Walsall College for your apprenticeship training: We support over 500 employers with their business objectives. Over 40 different apprenticeships available. Our apprenticeships include functional skills, GSCE English and Maths. Programmes start from Level 2 and go up to level 5. FREE recruitment service. FREE apprenticeship levy consultation service.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for WALSALL COLLEGE .

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Shortlisted

WALSALL COLLEGE is 1 of 85 training providers for Healthcare support worker (level 2).

View training providers for this course