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Training provider

MERCEDES-BENZ CARS UK LIMITED

UKPRN 10022856

Retailer (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

Block release

Training in blocks of a week or more at the provider's location.

Mercedes-Benz UK Training Centre, Delaware Drive, Tongwell, Milton Keynes, MK15 8BA

Course achievements and participation

Achievements

63.8%

of apprentices (32 of 50) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 36.2% did not pass or left the course before taking the assessment.

50.5% national achievement rate

Participation

116

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 17 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (17 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 17 apprentices)

    94%6%
  • Ensuring you understand the requirements of your end-point assessment(selected by 17 apprentices)

    82%18%

Organisation

  • Organising well-structured training(selected by 17 apprentices)

    88%12%
  • Providing accessible training resources(selected by 17 apprentices)

    94%6%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 17 apprentices)

    82%18%
  • Taking into account your previous learning(selected by 17 apprentices)

    88%12%
  • Giving you relevant training that helps you perform your job better(selected by 17 apprentices)

    76%24%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 17 apprentices)

    82%18%

Support

  • Helping you learn new skills and develop existing ones(selected by 17 apprentices)

    88%12%
  • Supporting you and your apprenticeship(selected by 17 apprentices)

    88%12%
  • Resolving any issues you have(selected by 17 apprentices)

    76%24%
  • Preparing you for success in your future career(selected by 17 apprentices)

    88%12%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 94% 6%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 88% 12%
Providing accessible training resources 94% 6%
Balancing online learning with classroom-based training to suit your apprenticeship 82% 18%
Taking into account your previous learning 88% 12%
Giving you relevant training that helps you perform your job better 76% 24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 82% 18%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 76% 24%
Preparing you for success in your future career 88% 12%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (21 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 21 apprentices)

    67%33%
  • Ensuring you understand the requirements of your end-point assessment(selected by 21 apprentices)

    95%5%

Organisation

  • Organising well-structured training(selected by 21 apprentices)

    57%43%
  • Providing accessible training resources(selected by 21 apprentices)

    90%10%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 21 apprentices)

    76%24%
  • Taking into account your previous learning(selected by 21 apprentices)

    71%29%
  • Giving you relevant training that helps you perform your job better(selected by 21 apprentices)

    90%10%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 21 apprentices)

    95%5%

Support

  • Helping you learn new skills and develop existing ones(selected by 21 apprentices)

    95%5%
  • Supporting you and your apprenticeship(selected by 21 apprentices)

    86%14%
  • Resolving any issues you have(selected by 21 apprentices)

    71%29%
  • Preparing you for success in your future career(selected by 21 apprentices)

    90%10%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 95% 5%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 57% 43%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 76% 24%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 95% 5%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 95% 5%
Supporting you and your apprenticeship 86% 14%
Resolving any issues you have 71% 29%
Preparing you for success in your future career 90% 10%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 2 employers)

    100%0%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    0%100%
  • Initial assessment of apprentices(selected by 2 employers)

    0%100%
  • Reporting on progress of apprentices(selected by 2 employers)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 100% 0% 2
Getting new apprentices started 100% 0% 2
Improving apprentice skills 0% 100% 2
Initial assessment of apprentices 0% 100% 2
Reporting on progress of apprentices 0% 100% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (18 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 18 apprentices)

    44%56%
  • Ensuring you understand the requirements of your end-point assessment(selected by 18 apprentices)

    83%17%

Organisation

  • Organising well-structured training(selected by 18 apprentices)

    61%39%
  • Providing accessible training resources(selected by 18 apprentices)

    83%17%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 18 apprentices)

    61%39%
  • Taking into account your previous learning(selected by 18 apprentices)

    67%33%
  • Giving you relevant training that helps you perform your job better(selected by 18 apprentices)

    67%33%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 18 apprentices)

    83%17%

Support

  • Helping you learn new skills and develop existing ones(selected by 18 apprentices)

    89%11%
  • Supporting you and your apprenticeship(selected by 18 apprentices)

    72%28%
  • Resolving any issues you have(selected by 18 apprentices)

    72%28%
  • Preparing you for success in your future career(selected by 18 apprentices)

    78%22%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 44% 56%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 61% 39%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 61% 39%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 89% 11%
Supporting you and your apprenticeship 72% 28%
Resolving any issues you have 72% 28%
Preparing you for success in your future career 78% 22%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (15 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    50%50%
  • Communication with employers(selected by 6 employers)

    83%17%
  • Getting new apprentices started(selected by 9 employers)

    100%0%
  • Improving apprentice skills(selected by 5 employers)

    60%40%
  • Initial assessment of apprentices(selected by 6 employers)

    83%17%
  • Reporting on progress of apprentices(selected by 10 employers)

    60%40%
  • Adapting to my needs(selected by 2 employers)

    0%100%
  • Training facilities(selected by 8 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 50% 50% 4
Communication with employers 83% 17% 6
Getting new apprentices started 100% 0% 9
Improving apprentice skills 60% 40% 5
Initial assessment of apprentices 83% 17% 6
Reporting on progress of apprentices 60% 40% 10
Adapting to my needs 0% 100% 2
Training facilities 100% 0% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (17 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 6 employers)

    67%33%
  • Communication with employers(selected by 8 employers)

    88%12%
  • Getting new apprentices started(selected by 11 employers)

    100%0%
  • Improving apprentice skills(selected by 7 employers)

    43%57%
  • Initial assessment of apprentices(selected by 8 employers)

    62%38%
  • Reporting on progress of apprentices(selected by 12 employers)

    50%50%
  • Adapting to my needs(selected by 2 employers)

    0%100%
  • Training facilities(selected by 8 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 6
Communication with employers 88% 12% 8
Getting new apprentices started 100% 0% 11
Improving apprentice skills 43% 57% 7
Initial assessment of apprentices 62% 38% 8
Reporting on progress of apprentices 50% 50% 12
Adapting to my needs 0% 100% 2
Training facilities 100% 0% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (56 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 56 apprentices)

    68%32%
  • Ensuring you understand the requirements of your end-point assessment(selected by 56 apprentices)

    88%12%

Organisation

  • Organising well-structured training(selected by 56 apprentices)

    68%32%
  • Providing accessible training resources(selected by 56 apprentices)

    89%11%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 56 apprentices)

    73%27%
  • Taking into account your previous learning(selected by 56 apprentices)

    75%25%
  • Giving you relevant training that helps you perform your job better(selected by 56 apprentices)

    79%21%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 56 apprentices)

    88%12%

Support

  • Helping you learn new skills and develop existing ones(selected by 56 apprentices)

    91%9%
  • Supporting you and your apprenticeship(selected by 56 apprentices)

    82%18%
  • Resolving any issues you have(selected by 56 apprentices)

    73%27%
  • Preparing you for success in your future career(selected by 56 apprentices)

    86%14%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 68% 32%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 68% 32%
Providing accessible training resources 89% 11%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 75% 25%
Giving you relevant training that helps you perform your job better 79% 21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 82% 18%
Resolving any issues you have 73% 27%
Preparing you for success in your future career 86% 14%

Contact this training provider

Registered address
Delaware Drive, Tongwell, Milton Keynes, MK15 8BA
Telephone
01908 245029

Training provider overview and courses delivered

View 4 courses delivered by this training provider

Mercedes-Benz Cars UK Limited, with headquarters at Milton Keynes, is engaged in the import and distribution of passenger cars, light and heavy commercial vehicles and parts. Other functions include finance, insurance, procurement, sales, marketing, training and development and technical support for the Mercedes-Benz dealer network. We aim to deliver apprenticeships that are appropriate to our Retailer Network needs and work closely with the awarding bodies to ensure that these apprenticeships remain up to date and relevant for the benefit of the industry at large. In recent years we have also partnered with some of our customers and independent workshops to provide bespoke training for their apprentices.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for MERCEDES-BENZ CARS UK LIMITED .

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Shortlisted

MERCEDES-BENZ CARS UK LIMITED is 1 of 36 training providers for Retailer (level 2).

View training providers for this course

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