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of apprentices (52 of 110) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 52.4% did not pass or left the course before taking their assessment.
60.5% national achievement rate
Participation
225
apprentices have completed a course and taken their end-point assessment with this provider since 2018.
Data for all courses delivered by this provider, collected by the Department for Education.
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Good
average review from 11 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(11 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 11 apprentices)
82%18%
Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)
82%18%
Organisation
Organising well-structured training(selected by 11 apprentices)
82%18%
Providing accessible training resources(selected by 11 apprentices)
73%27%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)
82%18%
Taking into account your previous learning(selected by 11 apprentices)
82%18%
Giving you relevant training that helps you perform your job better(selected by 11 apprentices)
91%9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)
91%9%
Support
Helping you learn new skills and develop existing ones(selected by 11 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 11 apprentices)
91%9%
Resolving any issues you have(selected by 11 apprentices)
82%18%
Preparing you for success in your future career(selected by 11 apprentices)
82%18%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
82%
18%
Ensuring you understand the requirements of your end-point assessment
82%
18%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
82%
18%
Providing accessible training resources
73%
27%
Balancing online learning with classroom-based training to suit your apprenticeship
82%
18%
Taking into account your previous learning
82%
18%
Giving you relevant training that helps you perform your job better
91%
9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
91%
9%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
91%
9%
Supporting you and your apprenticeship
91%
9%
Resolving any issues you have
82%
18%
Preparing you for success in your future career
82%
18%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(11 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 11 apprentices)
64%36%
Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)
64%36%
Organisation
Organising well-structured training(selected by 11 apprentices)
64%36%
Providing accessible training resources(selected by 11 apprentices)
73%27%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)
73%27%
Taking into account your previous learning(selected by 11 apprentices)
73%27%
Giving you relevant training that helps you perform your job better(selected by 11 apprentices)
64%36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)
82%18%
Support
Helping you learn new skills and develop existing ones(selected by 11 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 11 apprentices)
73%27%
Resolving any issues you have(selected by 11 apprentices)
64%36%
Preparing you for success in your future career(selected by 11 apprentices)
73%27%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
64%
36%
Ensuring you understand the requirements of your end-point assessment
64%
36%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
64%
36%
Providing accessible training resources
73%
27%
Balancing online learning with classroom-based training to suit your apprenticeship
73%
27%
Taking into account your previous learning
73%
27%
Giving you relevant training that helps you perform your job better
64%
36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
82%
18%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
91%
9%
Supporting you and your apprenticeship
73%
27%
Resolving any issues you have
64%
36%
Preparing you for success in your future career
73%
27%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Poor(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
0%100%
Getting new apprentices started(selected by 1 employer)
0%100%
Improving apprentice skills(selected by 1 employer)
0%100%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
0%
100%
1
Getting new apprentices started
0%
100%
1
Improving apprentice skills
0%
100%
1
Working with small numbers of apprentices
100%
0%
1
Reporting on progress of apprentices
0%
100%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Adapting to my needs(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
1
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
100%
0%
1
Adapting to my needs
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 3 employers)
33%67%
Getting new apprentices started(selected by 2 employers)
50%50%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
0%100%
Adapting to my needs(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
33%
67%
3
Getting new apprentices started
50%
50%
2
Working with small numbers of apprentices
100%
0%
1
Reporting on progress of apprentices
0%
100%
2
Adapting to my needs
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(7 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 5 employers)
40%60%
Getting new apprentices started(selected by 3 employers)
33%67%
Improving apprentice skills(selected by 1 employer)
0%100%
Working with small numbers of apprentices(selected by 2 employers)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 5 employers)
20%80%
Adapting to my needs(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
40%
60%
5
Getting new apprentices started
33%
67%
3
Improving apprentice skills
0%
100%
1
Working with small numbers of apprentices
100%
0%
2
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
20%
80%
5
Adapting to my needs
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(22 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 22 apprentices)
73%27%
Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)
73%27%
Organisation
Organising well-structured training(selected by 22 apprentices)
73%27%
Providing accessible training resources(selected by 22 apprentices)
73%27%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)
77%23%
Taking into account your previous learning(selected by 22 apprentices)
77%23%
Giving you relevant training that helps you perform your job better(selected by 22 apprentices)
77%23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)
86%14%
Support
Helping you learn new skills and develop existing ones(selected by 22 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 22 apprentices)
82%18%
Resolving any issues you have(selected by 22 apprentices)
73%27%
Preparing you for success in your future career(selected by 22 apprentices)
77%23%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
73%
27%
Ensuring you understand the requirements of your end-point assessment
73%
27%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
73%
27%
Providing accessible training resources
73%
27%
Balancing online learning with classroom-based training to suit your apprenticeship
77%
23%
Taking into account your previous learning
77%
23%
Giving you relevant training that helps you perform your job better
77%
23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
86%
14%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
Profound Services is the North East's leading training provider specialising in the delivery of apprenticeships, Traineeships, Courses and Employability Services.
We work with individuals who wish to undergo training and obtain the qualifications required to go further in their careers. We also work with businesses who want to employ an apprentice or upskill their existing staff without the responsibility of running an apprenticeship scheme in-house.
Established in 2006, we have a long standing reputation for the quality of our provision and have celebrated many achievements including Ofsted Grade 'Good'.