We use cookies to collect information about how you use this service. We use this information to make the service work as well as possible and improve this service.
This is historical data and might include training this provider no longer offers.
Achievement and participation rate data does not include apprenticeship units.
Achievements
55.3%
of apprentices (50 of 90) completed a course and passed the end-point assessment with this training provider in academic year 2024 to 2025. 44.7% did not pass or left the course before taking their assessment.
65.4% national achievement rate
Participation
495
apprentices have completed a course and taken their end-point assessment with this provider since 2019.
Data for apprenticeships and foundation apprenticeships collected by the Department for Education.
Reviews from employers and apprentices
This is the training provider's average review based on all the apprenticeship courses they delivered during the last full academic year (2024 to 2025).
It does not include reviews for apprenticeship units.
Employers
Good
average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Poor
average review from 10 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprenticeships and foundation apprenticeships data collected by the Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Communication with employers(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 2 employers)
50%50%
Improving apprentice skills(selected by 1 employer)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 3 employers)
67%33%
Adapting to my needs(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Communication with employers
100%
0%
1
Getting new apprentices started
50%
50%
2
Improving apprentice skills
100%
0%
1
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
67%
33%
3
Adapting to my needs
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(19 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 19 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 4 apprentices)
75%25%
Ensuring you understand the requirements of your assessment(selected by 15 apprentices)
100%0%
Organisation
Organising well-structured training(selected by 19 apprentices)
95%5%
Providing accessible training resources(selected by 19 apprentices)
95%5%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 19 apprentices)
95%5%
Taking into account your previous learning(selected by 19 apprentices)
95%5%
Giving you relevant training that helps you perform your job better(selected by 19 apprentices)
95%5%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 4 apprentices)
75%25%
Providing Off the Job training in line with your training plan(selected by 15 apprentices)
93%7%
Support
Helping you learn new skills and develop existing ones(selected by 19 apprentices)
95%5%
Supporting you and your apprenticeship(selected by 19 apprentices)
95%5%
Resolving any issues you have(selected by 19 apprentices)
100%0%
Preparing you for success in your future career(selected by 19 apprentices)
95%5%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
75%
25%
Ensuring you understand the requirements of your assessment
100%
0%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
95%
5%
Providing accessible training resources
95%
5%
Balancing online learning with classroom-based training to suit your apprenticeship
95%
5%
Taking into account your previous learning
95%
5%
Giving you relevant training that helps you perform your job better
95%
5%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
75%
25%
Providing Off the Job training in line with your training plan
93%
7%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
95%
5%
Supporting you and your apprenticeship
95%
5%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
95%
5%
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Getting new apprentices started(selected by 1 employer)
100%0%
Adapting to my needs(selected by 1 employer)
0%100%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Getting new apprentices started
100%
0%
1
Adapting to my needs
0%
100%
1
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Poor(10 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 10 apprentices)
10%90%
Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)
50%50%
Organisation
Organising well-structured training(selected by 10 apprentices)
40%60%
Providing accessible training resources(selected by 10 apprentices)
60%40%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)
50%50%
Taking into account your previous learning(selected by 10 apprentices)
60%40%
Giving you relevant training that helps you perform your job better(selected by 10 apprentices)
60%40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)
40%60%
Support
Helping you learn new skills and develop existing ones(selected by 10 apprentices)
50%50%
Supporting you and your apprenticeship(selected by 10 apprentices)
50%50%
Resolving any issues you have(selected by 10 apprentices)
40%60%
Preparing you for success in your future career(selected by 10 apprentices)
60%40%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
10%
90%
Ensuring you understand the requirements of your end-point assessment
50%
50%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
40%
60%
Providing accessible training resources
60%
40%
Balancing online learning with classroom-based training to suit your apprenticeship
50%
50%
Taking into account your previous learning
60%
40%
Giving you relevant training that helps you perform your job better
60%
40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
40%
60%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
50%
50%
Supporting you and your apprenticeship
50%
50%
Resolving any issues you have
40%
60%
Preparing you for success in your future career
60%
40%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(15 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 15 apprentices)
53%47%
Ensuring you understand the requirements of your end-point assessment(selected by 15 apprentices)
67%33%
Organisation
Organising well-structured training(selected by 15 apprentices)
60%40%
Providing accessible training resources(selected by 15 apprentices)
87%13%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 15 apprentices)
53%47%
Taking into account your previous learning(selected by 15 apprentices)
67%33%
Giving you relevant training that helps you perform your job better(selected by 15 apprentices)
80%20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 15 apprentices)
60%40%
Support
Helping you learn new skills and develop existing ones(selected by 15 apprentices)
80%20%
Supporting you and your apprenticeship(selected by 15 apprentices)
73%27%
Resolving any issues you have(selected by 15 apprentices)
53%47%
Preparing you for success in your future career(selected by 15 apprentices)
73%27%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
53%
47%
Ensuring you understand the requirements of your end-point assessment
67%
33%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
60%
40%
Providing accessible training resources
87%
13%
Balancing online learning with classroom-based training to suit your apprenticeship
53%
47%
Taking into account your previous learning
67%
33%
Giving you relevant training that helps you perform your job better
80%
20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
60%
40%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
80%
20%
Supporting you and your apprenticeship
73%
27%
Resolving any issues you have
53%
47%
Preparing you for success in your future career
73%
27%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Communication with employers(selected by 2 employers)
50%50%
Getting new apprentices started(selected by 1 employer)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Adapting to my needs(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Communication with employers
50%
50%
2
Getting new apprentices started
100%
0%
1
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Adapting to my needs
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Poor(8 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 8 apprentices)
38%62%
Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)
50%50%
Organisation
Organising well-structured training(selected by 8 apprentices)
38%62%
Providing accessible training resources(selected by 8 apprentices)
62%38%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)
38%62%
Taking into account your previous learning(selected by 8 apprentices)
75%25%
Giving you relevant training that helps you perform your job better(selected by 8 apprentices)
50%50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)
62%38%
Support
Helping you learn new skills and develop existing ones(selected by 8 apprentices)
62%38%
Supporting you and your apprenticeship(selected by 8 apprentices)
38%62%
Resolving any issues you have(selected by 8 apprentices)
38%62%
Preparing you for success in your future career(selected by 8 apprentices)
75%25%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
38%
62%
Ensuring you understand the requirements of your end-point assessment
50%
50%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
38%
62%
Providing accessible training resources
62%
38%
Balancing online learning with classroom-based training to suit your apprenticeship
38%
62%
Taking into account your previous learning
75%
25%
Giving you relevant training that helps you perform your job better
50%
50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
62%
38%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
62%
38%
Supporting you and your apprenticeship
38%
62%
Resolving any issues you have
38%
62%
Preparing you for success in your future career
75%
25%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(16 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 6 employers)
50%50%
Communication with employers(selected by 11 employers)
73%27%
Getting new apprentices started(selected by 12 employers)
67%33%
Improving apprentice skills(selected by 3 employers)
33%67%
Working with small numbers of apprentices(selected by 6 employers)
83%17%
Initial assessment of apprentices(selected by 6 employers)
50%50%
Reporting on progress of apprentices(selected by 7 employers)
29%71%
Adapting to my needs(selected by 6 employers)
83%17%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
50%
50%
6
Communication with employers
73%
27%
11
Getting new apprentices started
67%
33%
12
Improving apprentice skills
33%
67%
3
Working with small numbers of apprentices
83%
17%
6
Initial assessment of apprentices
50%
50%
6
Reporting on progress of apprentices
29%
71%
7
Adapting to my needs
83%
17%
6
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(22 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 10 employers)
70%30%
Communication with employers(selected by 14 employers)
71%29%
Getting new apprentices started(selected by 16 employers)
69%31%
Improving apprentice skills(selected by 4 employers)
50%50%
Working with small numbers of apprentices(selected by 8 employers)
88%12%
Initial assessment of apprentices(selected by 8 employers)
50%50%
Reporting on progress of apprentices(selected by 11 employers)
36%64%
Adapting to my needs(selected by 9 employers)
67%33%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
70%
30%
10
Communication with employers
71%
29%
14
Getting new apprentices started
69%
31%
16
Improving apprentice skills
50%
50%
4
Working with small numbers of apprentices
88%
12%
8
Initial assessment of apprentices
50%
50%
8
Reporting on progress of apprentices
36%
64%
11
Adapting to my needs
67%
33%
9
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(52 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 52 apprentices)
60%40%
Ensuring you understand the requirements of your end-point assessment(selected by 37 apprentices)
59%41%
Ensuring you understand the requirements of your assessment(selected by 15 apprentices)
100%0%
Organisation
Organising well-structured training(selected by 52 apprentices)
65%35%
Providing accessible training resources(selected by 52 apprentices)
81%19%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 52 apprentices)
65%35%
Taking into account your previous learning(selected by 52 apprentices)
77%23%
Giving you relevant training that helps you perform your job better(selected by 52 apprentices)
77%23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 37 apprentices)
57%43%
Providing Off the Job training in line with your training plan(selected by 15 apprentices)
93%7%
Support
Helping you learn new skills and develop existing ones(selected by 52 apprentices)
77%23%
Supporting you and your apprenticeship(selected by 52 apprentices)
71%29%
Resolving any issues you have(selected by 52 apprentices)
65%35%
Preparing you for success in your future career(selected by 52 apprentices)
79%21%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
60%
40%
Ensuring you understand the requirements of your end-point assessment
59%
41%
Ensuring you understand the requirements of your assessment
100%
0%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
65%
35%
Providing accessible training resources
81%
19%
Balancing online learning with classroom-based training to suit your apprenticeship
65%
35%
Taking into account your previous learning
77%
23%
Giving you relevant training that helps you perform your job better
77%
23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
57%
43%
Providing Off the Job training in line with your training plan
93%
7%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
77%
23%
Supporting you and your apprenticeship
71%
29%
Resolving any issues you have
65%
35%
Preparing you for success in your future career
79%
21%
Contact this training provider
Registered address
PROFESSIONAL TRAINING SOLUTIONS LIMITED, Office 2, Tweed House, Park Lane, Swanley, BR8 8DT
Professional Training Solutions (PTS Ltd) was established in 2006. Over the last 10 years we have continued to grow and expand,whilst continuing to embrace changes to education and training, and funding, without compromising our commitment to quality recognised by our awarding bodies. We aim to ensure every learner reaches their full potential and is inspired by the training they undertake. Our vision is to be the largest private and independent training provider in Surrey, London and the South East. We offer bespoke and innovative apprenticeship solutions for our employers that will make a difference, including improving recruitment and retention, as well as giving staff the skills and knowledge to enable them to progress.