Training provider

UNIVERSITY OF SOUTH WALES/PRIFYSGOL DE CYMRU

UKPRN 10007793

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Courses offered

View 2 courses delivered by this training provider

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Police community support officer (level 4)

Police constable (integrated degree) (level 6)

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Training provider achievements and participation

Achievements

78.5%

of apprentices (212 of 270) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 21.5% did not pass or left the course before taking their assessment.

60.5% national achievement rate

Participation

681

apprentices have completed a course and taken their end-point assessment with this provider since 2022.

Data for all courses delivered by this provider, collected by the Department for Education.

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Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (13 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 13 apprentices)

  46%54%

• Ensuring you understand the requirements of your end-point assessment(selected by 13 apprentices)

  62%38%

Organisation

• Organising well-structured training(selected by 13 apprentices)

  46%54%

• Providing accessible training resources(selected by 13 apprentices)

  62%38%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 13 apprentices)

  62%38%

• Taking into account your previous learning(selected by 13 apprentices)

  62%38%

• Giving you relevant training that helps you perform your job better(selected by 13 apprentices)

  38%62%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 13 apprentices)

  46%54%

Support

• Helping you learn new skills and develop existing ones(selected by 13 apprentices)

  46%54%

• Supporting you and your apprenticeship(selected by 13 apprentices)

  62%38%

• Resolving any issues you have(selected by 13 apprentices)

  62%38%

• Preparing you for success in your future career(selected by 13 apprentices)

  62%38%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	46%	54%
Ensuring you understand the requirements of your end-point assessment	62%	38%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	46%	54%
Providing accessible training resources	62%	38%
Balancing online learning with classroom-based training to suit your apprenticeship	62%	38%
Taking into account your previous learning	62%	38%
Giving you relevant training that helps you perform your job better	38%	62%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	46%	54%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	46%	54%
Supporting you and your apprenticeship	62%	38%
Resolving any issues you have	62%	38%
Preparing you for success in your future career	62%	38%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (20 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 20 apprentices)

  55%45%

• Ensuring you understand the requirements of your end-point assessment(selected by 20 apprentices)

  80%20%

Organisation

• Organising well-structured training(selected by 20 apprentices)

  50%50%

• Providing accessible training resources(selected by 20 apprentices)

  80%20%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 20 apprentices)

  50%50%

• Taking into account your previous learning(selected by 20 apprentices)

  50%50%

• Giving you relevant training that helps you perform your job better(selected by 20 apprentices)

  40%60%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 20 apprentices)

  60%40%

Support

• Helping you learn new skills and develop existing ones(selected by 20 apprentices)

  50%50%

• Supporting you and your apprenticeship(selected by 20 apprentices)

  75%25%

• Resolving any issues you have(selected by 20 apprentices)

  75%25%

• Preparing you for success in your future career(selected by 20 apprentices)

  50%50%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	55%	45%
Ensuring you understand the requirements of your end-point assessment	80%	20%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	50%	50%
Providing accessible training resources	80%	20%
Balancing online learning with classroom-based training to suit your apprenticeship	50%	50%
Taking into account your previous learning	50%	50%
Giving you relevant training that helps you perform your job better	40%	60%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	60%	40%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	50%	50%
Supporting you and your apprenticeship	75%	25%
Resolving any issues you have	75%	25%
Preparing you for success in your future career	50%	50%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (7 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 7 employers)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 5 employers)

  80%20%

• Adapting to my needs(selected by 3 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	100%	0%	7
Improving apprentice skills	100%	0%	2
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	80%	20%	5
Adapting to my needs	100%	0%	3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (7 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 7 employers)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 5 employers)

  80%20%

• Adapting to my needs(selected by 3 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	100%	0%	7
Improving apprentice skills	100%	0%	2
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	80%	20%	5
Adapting to my needs	100%	0%	3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (33 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 33 apprentices)

  52%48%

• Ensuring you understand the requirements of your end-point assessment(selected by 33 apprentices)

  73%27%

Organisation

• Organising well-structured training(selected by 33 apprentices)

  48%52%

• Providing accessible training resources(selected by 33 apprentices)

  73%27%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 33 apprentices)

  55%45%

• Taking into account your previous learning(selected by 33 apprentices)

  55%45%

• Giving you relevant training that helps you perform your job better(selected by 33 apprentices)

  39%61%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 33 apprentices)

  55%45%

Support

• Helping you learn new skills and develop existing ones(selected by 33 apprentices)

  48%52%

• Supporting you and your apprenticeship(selected by 33 apprentices)

  70%30%

• Resolving any issues you have(selected by 33 apprentices)

  70%30%

• Preparing you for success in your future career(selected by 33 apprentices)

  55%45%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	52%	48%
Ensuring you understand the requirements of your end-point assessment	73%	27%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	48%	52%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	55%	45%
Taking into account your previous learning	55%	45%
Giving you relevant training that helps you perform your job better	39%	61%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	55%	45%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	48%	52%
Supporting you and your apprenticeship	70%	30%
Resolving any issues you have	70%	30%
Preparing you for success in your future career	55%	45%

Contact this training provider

• Registered address: UNIVERSITY OF SOUTH WALES/PRIFYSGOL DE CYMRU, Treforest, Pontypridd, CF37 1DL
• Email: enquiries@glam.ac.uk
• Telephone: 01443 828812
• Website: http://www.southwales.ac.uk

Training provider overview

The University of South Wales is a major player in UK higher education and one of the UK's ten biggest campus universities by student number.

We have significant partnerships with major employers and have a reputation for delivering practical and vocational education.

Our areas of expertise include Leadership and Management Development, Project and Programme Management, Procurement and Financial Services, Information and Cyber Security, Creative Industries, Engineering, and Health and Social Care.

Our purpose is to ensure that the apprentice is at the centre of our programmes ensuring that they gain the skills knowledge and behaviour to perform at their very best for your business.