Training provider

WEST THAMES COLLEGE

UKPRN 10007434

View training provider details, including courses delivered, achievement rating, participation, reviews and contact details.

Courses offered by this training provider

You can select a course for more information, including how training takes place with locations, course-specific achievement rates and participation.

Apprenticeships

View 23 apprenticeships delivered by this training provider

• Applications support lead (level 4)
• Business administrator (level 3)
• Business analyst (level 4)
• Carpentry and joinery (level 2)
• Customer service practitioner (level 2)
• Customer service specialist (level 3)
• Cyber security technician (level 3)
• Cyber security technologist (level 4)
• Data technician (level 3)
• Digital support technician (level 3)
• Express delivery sortation hub operative (level 2)
• Installation and maintenance electrician (level 3)
• International freight forwarding specialist (level 3)
• IT solutions technician (level 3)
• Learning and skills teacher (level 5)
• Multi-channel marketer (level 3)
• Operations manager (level 5)
• Painter and decorator (level 2)
• Property maintenance operative (level 2)
• Quality practitioner (level 4)
• Radio network technician (level 3)
• Supply chain warehouse operative (level 2)
• Team leader (level 3)

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Achievements and participation rates

This is historical data and might include training this provider no longer offers.

Achievement and participation rate data does not include apprenticeship units.

Achievements

59.1%

of apprentices (12 of 20) completed a course and passed the end-point assessment with this training provider in academic year 2024 to 2025. 40.9% did not pass or left the course before taking their assessment.

65.4% national achievement rate

Participation

62

apprentices have completed a course and taken their end-point assessment with this provider since 2020.

Data for apprenticeships and foundation apprenticeships collected by the Department for Education.

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Reviews from employers and apprentices

This is the training provider's average review based on all the apprenticeship courses they delivered during the last full academic year (2024 to 2025).

It does not include reviews for apprenticeship units.

Employers

Excellent

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Apprenticeships and foundation apprenticeships data collected by the Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 1 employer)

  100%0%

• Getting new apprentices started(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	100%	0%	1
Getting new apprentices started	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 1 employer)

  100%0%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	100%	0%	1
Improving apprentice skills	100%	0%	1
Reporting on progress of apprentices	100%	0%	1
Adapting to my needs	100%	0%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Very poor (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  0%100%

• Improving apprentice skills(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	0%	100%	1
Improving apprentice skills	0%	100%	1
Reporting on progress of apprentices	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 5 apprentices)

  80%20%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  60%40%

Organisation

• Organising well-structured training(selected by 5 apprentices)

  80%20%

• Providing accessible training resources(selected by 5 apprentices)

  60%40%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  60%40%

• Taking into account your previous learning(selected by 5 apprentices)

  80%20%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  60%40%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  60%40%

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  60%40%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  80%20%

• Resolving any issues you have(selected by 5 apprentices)

  80%20%

• Preparing you for success in your future career(selected by 5 apprentices)

  80%20%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	60%	40%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	80%	20%
Providing accessible training resources	60%	40%
Balancing online learning with classroom-based training to suit your apprenticeship	60%	40%
Taking into account your previous learning	80%	20%
Giving you relevant training that helps you perform your job better	60%	40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	60%	40%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	60%	40%
Supporting you and your apprenticeship	80%	20%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	80%	20%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (9 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 5 employers)

  80%20%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 3 employers)

  33%67%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

• Adapting to my needs(selected by 2 employers)

  100%0%

• Training facilities(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	80%	20%	5
Getting new apprentices started	100%	0%	1
Improving apprentice skills	33%	67%	3
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	0%	100%	1
Adapting to my needs	100%	0%	2
Training facilities	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (13 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 4 employers)

  100%0%

• Communication with employers(selected by 8 employers)

  75%25%

• Getting new apprentices started(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 5 employers)

  40%60%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 3 employers)

  33%67%

• Adapting to my needs(selected by 3 employers)

  100%0%

• Training facilities(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	4
Communication with employers	75%	25%	8
Getting new apprentices started	100%	0%	2
Improving apprentice skills	40%	60%	5
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	33%	67%	3
Adapting to my needs	100%	0%	3
Training facilities	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 5 apprentices)

  80%20%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  60%40%

Organisation

• Organising well-structured training(selected by 5 apprentices)

  80%20%

• Providing accessible training resources(selected by 5 apprentices)

  60%40%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  60%40%

• Taking into account your previous learning(selected by 5 apprentices)

  80%20%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  60%40%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  60%40%

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  60%40%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  80%20%

• Resolving any issues you have(selected by 5 apprentices)

  80%20%

• Preparing you for success in your future career(selected by 5 apprentices)

  80%20%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	60%	40%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	80%	20%
Providing accessible training resources	60%	40%
Balancing online learning with classroom-based training to suit your apprenticeship	60%	40%
Taking into account your previous learning	80%	20%
Giving you relevant training that helps you perform your job better	60%	40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	60%	40%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	60%	40%
Supporting you and your apprenticeship	80%	20%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	80%	20%

Contact this training provider

• Registered address: WEST THAMES COLLEGE, London Road, Isleworth, TW7 4HS
• Email: -
• Telephone: 020 8326 2000
• Website: http://www.west-thames.ac.uk

Training provider overview

West Thames is a fully inclusive College and one of London's most innovative and responsive apprenticeship providers. We offer professional programmes in a wide range of industries. Apprentices are well supported and go on to win awards and lead successful careers.

Over the last 10 years we have worked with employers of all sizes to design and develop qualifications ranging from Level 2 to Level 6 including Degree apprenticeships tailored to the needs of the business and the individual apprentice.

We offer employers tailored recruitment and training, a managed service, programme creation and implementation, expert tuition, and one-to-one support to help find and nurture the right apprentice for the job.