THE UNIVERSITY OF WESTMINSTER
UKPRN 10007165Select a course
Courses offered
View 8 courses delivered by this training provider
Select a course to view location, training options and contact details.
Training provider achievements and participation
Achievements
72.4%
of apprentices (87 of 120) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 27.6% did not pass or left the course before taking their assessment.
60.5% national achievement rate
Participation
232
apprentices have completed a course and taken their end-point assessment with this provider since 2021.
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Good
average review from 14 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
View reviews with feedback from the last 5 years
1 August 2025 to today
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good (10 reviews)
Employers can select:
- up to 3 things they think are strengths
- up to 3 things they think need improvement
- Percentage of employers that selected this as a strength
- Percentage of employers that selected this as needs improvement
-
Providing the right training at the right time(selected by 5 employers)
100%0% -
Communication with employers(selected by 8 employers)
88%12% -
Getting new apprentices started(selected by 4 employers)
75%25% -
Improving apprentice skills(selected by 5 employers)
80%20% -
Initial assessment of apprentices(selected by 2 employers)
100%0% -
Reporting on progress of apprentices(selected by 6 employers)
83%17% -
Training facilities(selected by 2 employers)
50%50%
| Statement | Percentage of employers that selected this as a "strength" | Percentage of employers that selected this as "needs improvement" | Total number of employers that selected this statement |
|---|---|---|---|
| Providing the right training at the right time | 100% | 0% | 5 |
| Communication with employers | 88% | 12% | 8 |
| Getting new apprentices started | 75% | 25% | 4 |
| Improving apprentice skills | 80% | 20% | 5 |
| Initial assessment of apprentices | 100% | 0% | 2 |
| Reporting on progress of apprentices | 83% | 17% | 6 |
| Training facilities | 50% | 50% | 2 |
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good (6 reviews)
We asked apprentices what was to a reasonable standard.
- Percentage of apprentices who said this was to a reasonable standard
- Percentage of apprentices who said this was not to a reasonable standard
Communication
-
Communicating clearly with you(selected by 1 apprentice)
100%0%
-
Ensuring you understand the requirements of your end-point assessment(selected by 1 apprentice)
100%0%
-
Communicating clearly with you(selected by 5 apprentices)
60%40%
-
Ensuring you understand the requirements of your assessment(selected by 5 apprentices)
60%40%
Organisation
-
Organising well-structured training(selected by 1 apprentice)
100%0%
-
Providing accessible training resources(selected by 1 apprentice)
100%0%
-
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 1 apprentice)
100%0%
-
Taking into account your previous learning(selected by 1 apprentice)
100%0%
-
Giving you relevant training that helps you perform your job better(selected by 1 apprentice)
100%0%
-
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 1 apprentice)
100%0%
-
Organising well-structured training(selected by 5 apprentices)
60%40%
-
Providing accessible training resources(selected by 5 apprentices)
80%20%
-
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)
20%80%
-
Taking into account your previous learning(selected by 5 apprentices)
40%60%
-
Giving you relevant training that helps you perform your job better(selected by 5 apprentices)
40%60%
-
Providing Off the Job training in line with your training plan(selected by 5 apprentices)
100%0%
Support
-
Helping you learn new skills and develop existing ones(selected by 1 apprentice)
100%0%
-
Supporting you and your apprenticeship(selected by 1 apprentice)
100%0%
-
Resolving any issues you have(selected by 1 apprentice)
100%0%
-
Preparing you for success in your future career(selected by 1 apprentice)
100%0%
-
Helping you learn new skills and develop existing ones(selected by 5 apprentices)
40%60%
-
Supporting you and your apprenticeship(selected by 5 apprentices)
60%40%
-
Resolving any issues you have(selected by 5 apprentices)
60%40%
-
Preparing you for success in your future career(selected by 5 apprentices)
60%40%
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Communicating clearly with you | 100% | 0% |
| Ensuring you understand the requirements of your end-point assessment | 100% | 0% |
| Communicating clearly with you | 60% | 40% |
| Ensuring you understand the requirements of your assessment | 60% | 40% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Organising well-structured training | 100% | 0% |
| Providing accessible training resources | 100% | 0% |
| Balancing online learning with classroom-based training to suit your apprenticeship | 100% | 0% |
| Taking into account your previous learning | 100% | 0% |
| Giving you relevant training that helps you perform your job better | 100% | 0% |
| Providing Off The Job training that takes up at least 20% of your total apprenticeship time | 100% | 0% |
| Organising well-structured training | 60% | 40% |
| Providing accessible training resources | 80% | 20% |
| Balancing online learning with classroom-based training to suit your apprenticeship | 20% | 80% |
| Taking into account your previous learning | 40% | 60% |
| Giving you relevant training that helps you perform your job better | 40% | 60% |
| Providing Off the Job training in line with your training plan | 100% | 0% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Helping you learn new skills and develop existing ones | 100% | 0% |
| Supporting you and your apprenticeship | 100% | 0% |
| Resolving any issues you have | 100% | 0% |
| Preparing you for success in your future career | 100% | 0% |
| Helping you learn new skills and develop existing ones | 40% | 60% |
| Supporting you and your apprenticeship | 60% | 40% |
| Resolving any issues you have | 60% | 40% |
| Preparing you for success in your future career | 60% | 40% |
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good (14 reviews)
We asked apprentices what was to a reasonable standard.
- Percentage of apprentices who said this was to a reasonable standard
- Percentage of apprentices who said this was not to a reasonable standard
Communication
-
Communicating clearly with you(selected by 14 apprentices)
43%57%
-
Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)
43%57%
Organisation
-
Organising well-structured training(selected by 14 apprentices)
64%36%
-
Providing accessible training resources(selected by 14 apprentices)
79%21%
-
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)
50%50%
-
Taking into account your previous learning(selected by 14 apprentices)
64%36%
-
Giving you relevant training that helps you perform your job better(selected by 14 apprentices)
71%29%
-
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)
93%7%
Support
-
Helping you learn new skills and develop existing ones(selected by 14 apprentices)
79%21%
-
Supporting you and your apprenticeship(selected by 14 apprentices)
79%21%
-
Resolving any issues you have(selected by 14 apprentices)
50%50%
-
Preparing you for success in your future career(selected by 14 apprentices)
79%21%
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Communicating clearly with you | 43% | 57% |
| Ensuring you understand the requirements of your end-point assessment | 43% | 57% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Organising well-structured training | 64% | 36% |
| Providing accessible training resources | 79% | 21% |
| Balancing online learning with classroom-based training to suit your apprenticeship | 50% | 50% |
| Taking into account your previous learning | 64% | 36% |
| Giving you relevant training that helps you perform your job better | 71% | 29% |
| Providing Off The Job training that takes up at least 20% of your total apprenticeship time | 93% | 7% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Helping you learn new skills and develop existing ones | 79% | 21% |
| Supporting you and your apprenticeship | 79% | 21% |
| Resolving any issues you have | 50% | 50% |
| Preparing you for success in your future career | 79% | 21% |
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good (21 reviews)
We asked apprentices what was to a reasonable standard.
- Percentage of apprentices who said this was to a reasonable standard
- Percentage of apprentices who said this was not to a reasonable standard
Communication
-
Communicating clearly with you(selected by 21 apprentices)
38%62%
-
Ensuring you understand the requirements of your end-point assessment(selected by 21 apprentices)
52%48%
Organisation
-
Organising well-structured training(selected by 21 apprentices)
67%33%
-
Providing accessible training resources(selected by 21 apprentices)
90%10%
-
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 21 apprentices)
67%33%
-
Taking into account your previous learning(selected by 21 apprentices)
57%43%
-
Giving you relevant training that helps you perform your job better(selected by 21 apprentices)
67%33%
-
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 21 apprentices)
67%33%
Support
-
Helping you learn new skills and develop existing ones(selected by 21 apprentices)
67%33%
-
Supporting you and your apprenticeship(selected by 21 apprentices)
71%29%
-
Resolving any issues you have(selected by 21 apprentices)
57%43%
-
Preparing you for success in your future career(selected by 21 apprentices)
71%29%
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Communicating clearly with you | 38% | 62% |
| Ensuring you understand the requirements of your end-point assessment | 52% | 48% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Organising well-structured training | 67% | 33% |
| Providing accessible training resources | 90% | 10% |
| Balancing online learning with classroom-based training to suit your apprenticeship | 67% | 33% |
| Taking into account your previous learning | 57% | 43% |
| Giving you relevant training that helps you perform your job better | 67% | 33% |
| Providing Off The Job training that takes up at least 20% of your total apprenticeship time | 67% | 33% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Helping you learn new skills and develop existing ones | 67% | 33% |
| Supporting you and your apprenticeship | 71% | 29% |
| Resolving any issues you have | 57% | 43% |
| Preparing you for success in your future career | 71% | 29% |
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent (8 reviews)
Employers can select:
- up to 3 things they think are strengths
- up to 3 things they think need improvement
- Percentage of employers that selected this as a strength
- Percentage of employers that selected this as needs improvement
-
Providing the right training at the right time(selected by 4 employers)
100%0% -
Communication with employers(selected by 6 employers)
50%50% -
Getting new apprentices started(selected by 3 employers)
67%33% -
Improving apprentice skills(selected by 3 employers)
100%0% -
Reporting on progress of apprentices(selected by 4 employers)
75%25% -
Training facilities(selected by 2 employers)
100%0%
| Statement | Percentage of employers that selected this as a "strength" | Percentage of employers that selected this as "needs improvement" | Total number of employers that selected this statement |
|---|---|---|---|
| Providing the right training at the right time | 100% | 0% | 4 |
| Communication with employers | 50% | 50% | 6 |
| Getting new apprentices started | 67% | 33% | 3 |
| Improving apprentice skills | 100% | 0% | 3 |
| Reporting on progress of apprentices | 75% | 25% | 4 |
| Training facilities | 100% | 0% | 2 |
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good (24 reviews)
We asked apprentices what was to a reasonable standard.
- Percentage of apprentices who said this was to a reasonable standard
- Percentage of apprentices who said this was not to a reasonable standard
Communication
-
Communicating clearly with you(selected by 24 apprentices)
42%58%
-
Ensuring you understand the requirements of your end-point assessment(selected by 24 apprentices)
50%50%
Organisation
-
Organising well-structured training(selected by 24 apprentices)
46%54%
-
Providing accessible training resources(selected by 24 apprentices)
83%17%
-
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 24 apprentices)
62%38%
-
Taking into account your previous learning(selected by 24 apprentices)
46%54%
-
Giving you relevant training that helps you perform your job better(selected by 24 apprentices)
71%29%
-
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 24 apprentices)
67%33%
Support
-
Helping you learn new skills and develop existing ones(selected by 24 apprentices)
92%8%
-
Supporting you and your apprenticeship(selected by 24 apprentices)
58%42%
-
Resolving any issues you have(selected by 24 apprentices)
54%46%
-
Preparing you for success in your future career(selected by 24 apprentices)
67%33%
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Communicating clearly with you | 42% | 58% |
| Ensuring you understand the requirements of your end-point assessment | 50% | 50% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Organising well-structured training | 46% | 54% |
| Providing accessible training resources | 83% | 17% |
| Balancing online learning with classroom-based training to suit your apprenticeship | 62% | 38% |
| Taking into account your previous learning | 46% | 54% |
| Giving you relevant training that helps you perform your job better | 71% | 29% |
| Providing Off The Job training that takes up at least 20% of your total apprenticeship time | 67% | 33% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Helping you learn new skills and develop existing ones | 92% | 8% |
| Supporting you and your apprenticeship | 58% | 42% |
| Resolving any issues you have | 54% | 46% |
| Preparing you for success in your future career | 67% | 33% |
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good (48 reviews)
Employers can select:
- up to 3 things they think are strengths
- up to 3 things they think need improvement
- Percentage of employers that selected this as a strength
- Percentage of employers that selected this as needs improvement
-
Providing the right training at the right time(selected by 7 employers)
100%0% -
Communication with employers(selected by 31 employers)
58%42% -
Getting new apprentices started(selected by 10 employers)
90%10% -
Improving apprentice skills(selected by 9 employers)
78%22% -
Working with small numbers of apprentices(selected by 13 employers)
92%8% -
Initial assessment of apprentices(selected by 3 employers)
67%33% -
Reporting on progress of apprentices(selected by 22 employers)
36%64% -
Adapting to my needs(selected by 5 employers)
60%40% -
Training facilities(selected by 11 employers)
91%9%
| Statement | Percentage of employers that selected this as a "strength" | Percentage of employers that selected this as "needs improvement" | Total number of employers that selected this statement |
|---|---|---|---|
| Providing the right training at the right time | 100% | 0% | 7 |
| Communication with employers | 58% | 42% | 31 |
| Getting new apprentices started | 90% | 10% | 10 |
| Improving apprentice skills | 78% | 22% | 9 |
| Working with small numbers of apprentices | 92% | 8% | 13 |
| Initial assessment of apprentices | 67% | 33% | 3 |
| Reporting on progress of apprentices | 36% | 64% | 22 |
| Adapting to my needs | 60% | 40% | 5 |
| Training facilities | 91% | 9% | 11 |
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good (66 reviews)
Employers can select:
- up to 3 things they think are strengths
- up to 3 things they think need improvement
- Percentage of employers that selected this as a strength
- Percentage of employers that selected this as needs improvement
-
Providing the right training at the right time(selected by 16 employers)
100%0% -
Communication with employers(selected by 45 employers)
62%38% -
Getting new apprentices started(selected by 17 employers)
82%18% -
Improving apprentice skills(selected by 17 employers)
82%18% -
Working with small numbers of apprentices(selected by 13 employers)
92%8% -
Initial assessment of apprentices(selected by 5 employers)
80%20% -
Reporting on progress of apprentices(selected by 32 employers)
50%50% -
Adapting to my needs(selected by 5 employers)
60%40% -
Training facilities(selected by 15 employers)
87%13%
| Statement | Percentage of employers that selected this as a "strength" | Percentage of employers that selected this as "needs improvement" | Total number of employers that selected this statement |
|---|---|---|---|
| Providing the right training at the right time | 100% | 0% | 16 |
| Communication with employers | 62% | 38% | 45 |
| Getting new apprentices started | 82% | 18% | 17 |
| Improving apprentice skills | 82% | 18% | 17 |
| Working with small numbers of apprentices | 92% | 8% | 13 |
| Initial assessment of apprentices | 80% | 20% | 5 |
| Reporting on progress of apprentices | 50% | 50% | 32 |
| Adapting to my needs | 60% | 40% | 5 |
| Training facilities | 87% | 13% | 15 |
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good (65 reviews)
We asked apprentices what was to a reasonable standard.
- Percentage of apprentices who said this was to a reasonable standard
- Percentage of apprentices who said this was not to a reasonable standard
Communication
-
Communicating clearly with you(selected by 60 apprentices)
42%58%
-
Ensuring you understand the requirements of your end-point assessment(selected by 60 apprentices)
50%50%
-
Communicating clearly with you(selected by 5 apprentices)
60%40%
-
Ensuring you understand the requirements of your assessment(selected by 5 apprentices)
60%40%
Organisation
-
Organising well-structured training(selected by 60 apprentices)
58%42%
-
Providing accessible training resources(selected by 60 apprentices)
85%15%
-
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 60 apprentices)
62%38%
-
Taking into account your previous learning(selected by 60 apprentices)
55%45%
-
Giving you relevant training that helps you perform your job better(selected by 60 apprentices)
70%30%
-
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 60 apprentices)
73%27%
-
Organising well-structured training(selected by 5 apprentices)
60%40%
-
Providing accessible training resources(selected by 5 apprentices)
80%20%
-
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)
20%80%
-
Taking into account your previous learning(selected by 5 apprentices)
40%60%
-
Giving you relevant training that helps you perform your job better(selected by 5 apprentices)
40%60%
-
Providing Off the Job training in line with your training plan(selected by 5 apprentices)
100%0%
Support
-
Helping you learn new skills and develop existing ones(selected by 60 apprentices)
80%20%
-
Supporting you and your apprenticeship(selected by 60 apprentices)
68%32%
-
Resolving any issues you have(selected by 60 apprentices)
55%45%
-
Preparing you for success in your future career(selected by 60 apprentices)
72%28%
-
Helping you learn new skills and develop existing ones(selected by 5 apprentices)
40%60%
-
Supporting you and your apprenticeship(selected by 5 apprentices)
60%40%
-
Resolving any issues you have(selected by 5 apprentices)
60%40%
-
Preparing you for success in your future career(selected by 5 apprentices)
60%40%
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Communicating clearly with you | 42% | 58% |
| Ensuring you understand the requirements of your end-point assessment | 50% | 50% |
| Communicating clearly with you | 60% | 40% |
| Ensuring you understand the requirements of your assessment | 60% | 40% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Organising well-structured training | 58% | 42% |
| Providing accessible training resources | 85% | 15% |
| Balancing online learning with classroom-based training to suit your apprenticeship | 62% | 38% |
| Taking into account your previous learning | 55% | 45% |
| Giving you relevant training that helps you perform your job better | 70% | 30% |
| Providing Off The Job training that takes up at least 20% of your total apprenticeship time | 73% | 27% |
| Organising well-structured training | 60% | 40% |
| Providing accessible training resources | 80% | 20% |
| Balancing online learning with classroom-based training to suit your apprenticeship | 20% | 80% |
| Taking into account your previous learning | 40% | 60% |
| Giving you relevant training that helps you perform your job better | 40% | 60% |
| Providing Off the Job training in line with your training plan | 100% | 0% |
| Statement | Percentage of apprentices who said this was to a reasonable standard | Percentage of apprentices who said this was not to a reasonable standard |
|---|---|---|
| Helping you learn new skills and develop existing ones | 80% | 20% |
| Supporting you and your apprenticeship | 68% | 32% |
| Resolving any issues you have | 55% | 45% |
| Preparing you for success in your future career | 72% | 28% |
| Helping you learn new skills and develop existing ones | 40% | 60% |
| Supporting you and your apprenticeship | 60% | 40% |
| Resolving any issues you have | 60% | 40% |
| Preparing you for success in your future career | 60% | 40% |
Contact this training provider
- Registered address
- THE UNIVERSITY OF WESTMINSTER, 309 Regent Street, London, W1B 2HW
- Telephone
- 020 7911 5000
- Website
- http://www.westminster.ac.uk
Training provider overview
The University offers an inspirational learning environment, supporting apprentices to become significant contributors to their communities through their innovation, enterprise and problem-solving approach. We currently offer a range of higher and degree apprenticeships at undergraduate and postgraduate level (Level 4 to Level 7) supporting sectors including construction, planning and healthcare. Our programmes are accredited by professional bodies such as HCPC, IBMS and RTPI. We secured a Good judgement in our recent Ofsted inspection of our apprenticeship provision and inspectors commended the University for its strong leadership and clear vision for continuous improvement.