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of apprentices (388 of 550) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 29.5% did not pass or left the course before taking their assessment.
60.5% national achievement rate
Participation
1,265
apprentices have completed a course and taken their end-point assessment with this provider since 2019.
Data for all courses delivered by this provider, collected by the Department for Education.
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Good
average review from 24 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(23 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 23 apprentices)
52%48%
Ensuring you understand the requirements of your end-point assessment(selected by 23 apprentices)
65%35%
Organisation
Organising well-structured training(selected by 23 apprentices)
48%52%
Providing accessible training resources(selected by 23 apprentices)
65%35%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 23 apprentices)
61%39%
Taking into account your previous learning(selected by 23 apprentices)
57%43%
Giving you relevant training that helps you perform your job better(selected by 23 apprentices)
52%48%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 23 apprentices)
74%26%
Support
Helping you learn new skills and develop existing ones(selected by 23 apprentices)
74%26%
Supporting you and your apprenticeship(selected by 23 apprentices)
57%43%
Resolving any issues you have(selected by 23 apprentices)
48%52%
Preparing you for success in your future career(selected by 23 apprentices)
52%48%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
52%
48%
Ensuring you understand the requirements of your end-point assessment
65%
35%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
48%
52%
Providing accessible training resources
65%
35%
Balancing online learning with classroom-based training to suit your apprenticeship
61%
39%
Taking into account your previous learning
57%
43%
Giving you relevant training that helps you perform your job better
52%
48%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
74%
26%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
74%
26%
Supporting you and your apprenticeship
57%
43%
Resolving any issues you have
48%
52%
Preparing you for success in your future career
52%
48%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(24 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 24 apprentices)
54%46%
Ensuring you understand the requirements of your end-point assessment(selected by 24 apprentices)
75%25%
Organisation
Organising well-structured training(selected by 24 apprentices)
54%46%
Providing accessible training resources(selected by 24 apprentices)
62%38%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 24 apprentices)
38%62%
Taking into account your previous learning(selected by 24 apprentices)
67%33%
Giving you relevant training that helps you perform your job better(selected by 24 apprentices)
46%54%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 24 apprentices)
79%21%
Support
Helping you learn new skills and develop existing ones(selected by 24 apprentices)
58%42%
Supporting you and your apprenticeship(selected by 24 apprentices)
71%29%
Resolving any issues you have(selected by 24 apprentices)
62%38%
Preparing you for success in your future career(selected by 24 apprentices)
67%33%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
54%
46%
Ensuring you understand the requirements of your end-point assessment
75%
25%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
54%
46%
Providing accessible training resources
62%
38%
Balancing online learning with classroom-based training to suit your apprenticeship
38%
62%
Taking into account your previous learning
67%
33%
Giving you relevant training that helps you perform your job better
46%
54%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
79%
21%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
58%
42%
Supporting you and your apprenticeship
71%
29%
Resolving any issues you have
62%
38%
Preparing you for success in your future career
67%
33%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(25 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 10 employers)
90%10%
Communication with employers(selected by 17 employers)
29%71%
Getting new apprentices started(selected by 16 employers)
62%38%
Improving apprentice skills(selected by 11 employers)
64%36%
Working with small numbers of apprentices(selected by 2 employers)
100%0%
Initial assessment of apprentices(selected by 6 employers)
83%17%
Reporting on progress of apprentices(selected by 15 employers)
13%87%
Adapting to my needs(selected by 5 employers)
40%60%
Training facilities(selected by 6 employers)
83%17%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
90%
10%
10
Communication with employers
29%
71%
17
Getting new apprentices started
62%
38%
16
Improving apprentice skills
64%
36%
11
Working with small numbers of apprentices
100%
0%
2
Initial assessment of apprentices
83%
17%
6
Reporting on progress of apprentices
13%
87%
15
Adapting to my needs
40%
60%
5
Training facilities
83%
17%
6
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(27 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 27 apprentices)
56%44%
Ensuring you understand the requirements of your end-point assessment(selected by 27 apprentices)
67%33%
Organisation
Organising well-structured training(selected by 27 apprentices)
56%44%
Providing accessible training resources(selected by 27 apprentices)
74%26%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 27 apprentices)
63%37%
Taking into account your previous learning(selected by 27 apprentices)
70%30%
Giving you relevant training that helps you perform your job better(selected by 27 apprentices)
63%37%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 27 apprentices)
63%37%
Support
Helping you learn new skills and develop existing ones(selected by 27 apprentices)
78%22%
Supporting you and your apprenticeship(selected by 27 apprentices)
70%30%
Resolving any issues you have(selected by 27 apprentices)
67%33%
Preparing you for success in your future career(selected by 27 apprentices)
63%37%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
56%
44%
Ensuring you understand the requirements of your end-point assessment
67%
33%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
56%
44%
Providing accessible training resources
74%
26%
Balancing online learning with classroom-based training to suit your apprenticeship
63%
37%
Taking into account your previous learning
70%
30%
Giving you relevant training that helps you perform your job better
63%
37%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
63%
37%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
78%
22%
Supporting you and your apprenticeship
70%
30%
Resolving any issues you have
67%
33%
Preparing you for success in your future career
63%
37%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(52 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 16 employers)
88%12%
Communication with employers(selected by 34 employers)
56%44%
Getting new apprentices started(selected by 24 employers)
79%21%
Improving apprentice skills(selected by 14 employers)
93%7%
Working with small numbers of apprentices(selected by 9 employers)
67%33%
Initial assessment of apprentices(selected by 12 employers)
75%25%
Reporting on progress of apprentices(selected by 20 employers)
20%80%
Adapting to my needs(selected by 7 employers)
100%0%
Training facilities(selected by 20 employers)
90%10%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
88%
12%
16
Communication with employers
56%
44%
34
Getting new apprentices started
79%
21%
24
Improving apprentice skills
93%
7%
14
Working with small numbers of apprentices
67%
33%
9
Initial assessment of apprentices
75%
25%
12
Reporting on progress of apprentices
20%
80%
20
Adapting to my needs
100%
0%
7
Training facilities
90%
10%
20
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(33 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 12 employers)
75%25%
Communication with employers(selected by 28 employers)
64%36%
Getting new apprentices started(selected by 16 employers)
62%38%
Improving apprentice skills(selected by 11 employers)
73%27%
Working with small numbers of apprentices(selected by 7 employers)
71%29%
Initial assessment of apprentices(selected by 9 employers)
78%22%
Reporting on progress of apprentices(selected by 12 employers)
50%50%
Adapting to my needs(selected by 13 employers)
77%23%
Training facilities(selected by 6 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
75%
25%
12
Communication with employers
64%
36%
28
Getting new apprentices started
62%
38%
16
Improving apprentice skills
73%
27%
11
Working with small numbers of apprentices
71%
29%
7
Initial assessment of apprentices
78%
22%
9
Reporting on progress of apprentices
50%
50%
12
Adapting to my needs
77%
23%
13
Training facilities
100%
0%
6
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(110 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 38 employers)
84%16%
Communication with employers(selected by 79 employers)
53%47%
Getting new apprentices started(selected by 56 employers)
70%30%
Improving apprentice skills(selected by 36 employers)
78%22%
Working with small numbers of apprentices(selected by 18 employers)
72%28%
Initial assessment of apprentices(selected by 27 employers)
78%22%
Reporting on progress of apprentices(selected by 47 employers)
26%74%
Adapting to my needs(selected by 25 employers)
76%24%
Training facilities(selected by 32 employers)
91%9%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
84%
16%
38
Communication with employers
53%
47%
79
Getting new apprentices started
70%
30%
56
Improving apprentice skills
78%
22%
36
Working with small numbers of apprentices
72%
28%
18
Initial assessment of apprentices
78%
22%
27
Reporting on progress of apprentices
26%
74%
47
Adapting to my needs
76%
24%
25
Training facilities
91%
9%
32
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(74 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 74 apprentices)
54%46%
Ensuring you understand the requirements of your end-point assessment(selected by 74 apprentices)
69%31%
Organisation
Organising well-structured training(selected by 74 apprentices)
53%47%
Providing accessible training resources(selected by 74 apprentices)
68%32%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 74 apprentices)
54%46%
Taking into account your previous learning(selected by 74 apprentices)
65%35%
Giving you relevant training that helps you perform your job better(selected by 74 apprentices)
54%46%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 74 apprentices)
72%28%
Support
Helping you learn new skills and develop existing ones(selected by 74 apprentices)
70%30%
Supporting you and your apprenticeship(selected by 74 apprentices)
66%34%
Resolving any issues you have(selected by 74 apprentices)
59%41%
Preparing you for success in your future career(selected by 74 apprentices)
61%39%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
54%
46%
Ensuring you understand the requirements of your end-point assessment
69%
31%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
53%
47%
Providing accessible training resources
68%
32%
Balancing online learning with classroom-based training to suit your apprenticeship
54%
46%
Taking into account your previous learning
65%
35%
Giving you relevant training that helps you perform your job better
54%
46%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
72%
28%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
70%
30%
Supporting you and your apprenticeship
66%
34%
Resolving any issues you have
59%
41%
Preparing you for success in your future career
61%
39%
Contact this training provider
Registered address
CITY COLLEGE PLYMOUTH, Kings Road, Devonport, Plymouth, PL1 5QG
City College Plymouth has an enviable reputation for its excellent industry partnerships and its positive relationships with local, regional, national and international employers. These relationships are highly valued by the College and by employers themselves as they provide excellent mutual benefits. As one of the largest training providers in the South West and with a wealth of industry knowledge and experience, we are well placed to support businesses within all industries, and of all sizes, with a broad portfolio of training, from apprenticeships to higher-level skills, and from basic English and maths to management training.