Training provider

NACRO

UKPRN 10004486

View training provider details, including courses delivered, achievement rating, participation, reviews and contact details.

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Courses offered

View 5 courses delivered by this training provider

Select a course to view location, training options and contact details.

Advanced and creative hair professional (level 3)

Business administrator (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Hairdressing professional (level 2)

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Training provider achievements and participation

Achievements

74.1%

of apprentices (22 of 30) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 25.9% did not pass or left the course before taking their assessment.

60.5% national achievement rate

Participation

128

apprentices have completed a course and taken their end-point assessment with this provider since 2020.

Data for all courses delivered by this provider, collected by the Department for Education.

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Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (6 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  67%33%

• Communication with employers(selected by 5 employers)

  80%20%

• Getting new apprentices started(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 3 employers)

  33%67%

• Working with small numbers of apprentices(selected by 3 employers)

  67%33%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 2 employers)

  0%100%

• Training facilities(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	67%	33%	3
Communication with employers	80%	20%	5
Getting new apprentices started	100%	0%	2
Improving apprentice skills	33%	67%	3
Working with small numbers of apprentices	67%	33%	3
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	100%	0%	1
Adapting to my needs	0%	100%	2
Training facilities	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 1 employer)

  100%0%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Getting new apprentices started	100%	0%	1
Adapting to my needs	100%	0%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (7 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  67%33%

• Communication with employers(selected by 5 employers)

  80%20%

• Getting new apprentices started(selected by 3 employers)

  100%0%

• Improving apprentice skills(selected by 3 employers)

  33%67%

• Working with small numbers of apprentices(selected by 3 employers)

  67%33%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 3 employers)

  33%67%

• Training facilities(selected by 3 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	67%	33%	3
Communication with employers	80%	20%	5
Getting new apprentices started	100%	0%	3
Improving apprentice skills	33%	67%	3
Working with small numbers of apprentices	67%	33%	3
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	100%	0%	1
Adapting to my needs	33%	67%	3
Training facilities	100%	0%	3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

Contact this training provider

• Registered address: NACRO, Walkden House 16-17, Devonshire Square, London, EC2M 4SQ
• Email: steve.hewitt@nacro.org.uk
• Telephone: 0300 123 1889
• Website: http://www.nacro.org.uk

Training provider overview

Nacro is a national charity which provides services to equip people with skills, advice and support. Totton College is a centre for our apprenticeship provision and is committed to providing a vocational education and training centre of excellence. At Totton, we want every apprentice to have a positive experience which will enable them to develop confidence and self-esteem, & gain the skills, qualities and qualifications that apprentices need and employers want, now and in the future. If you are interested in employing an apprentice, one of our advisors will be on hand to discuss your requirements, explain the recruitment process, funding and working regulations, & provide assistance in producing job descriptions & personal specifications.