Training provider

E-TRAINING LIMITED

UKPRN 10002078

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Courses offered

View 34 courses delivered by this training provider

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Adult care worker (level 2)

Assessor coach (level 4)

Associate project manager (level 4)

Business administrator (level 3)

Children, young people and families manager (level 5)

Children, young people and families practitioner (level 4)

Cleaning hygiene operative (level 2)

Coaching professional (level 5)

Community health and wellbeing worker (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years educator (level 3)

Early years lead practitioner (level 5)

Early years practitioner (level 2)

Information communications technician (level 3)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Leader in adult care (level 5)

Learning and development practitioner (level 3)

Learning and skills assessor (level 3)

Learning and skills mentor (level 4)

Learning mentor (level 3)

Legal technician - conveyancing technician or probate technician (level 4)

Licensed conveyancer or licensed probate practitioner (level 6)

Multi-channel marketer (level 3)

Operations manager (level 5)

Paralegal (level 3)

People professional (level 5)

Property maintenance operative (level 2)

Safeguarding support officer (level 3)

Specialist teaching assistant (level 5)

Teaching assistant (level 3)

Team leader (level 3)

Youth support worker (level 3)

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Training provider achievements and participation

Achievements

70.7%

of apprentices (85 of 120) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 29.3% did not pass or left the course before taking their assessment.

60.5% national achievement rate

Participation

491

apprentices have completed a course and taken their end-point assessment with this provider since 2019.

Data for all courses delivered by this provider, collected by the Department for Education.

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Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Excellent

average review from 15 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Poor (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  50%50%

• Communication with employers(selected by 1 employer)

  0%100%

• Improving apprentice skills(selected by 2 employers)

  0%100%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 1 employer)

  100%0%

• Training facilities(selected by 2 employers)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	50%	50%	2
Communication with employers	0%	100%	1
Improving apprentice skills	0%	100%	2
Reporting on progress of apprentices	100%	0%	1
Adapting to my needs	100%	0%	1
Training facilities	0%	100%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (15 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 15 apprentices)

  60%40%

• Ensuring you understand the requirements of your end-point assessment(selected by 15 apprentices)

  67%33%

Organisation

• Organising well-structured training(selected by 15 apprentices)

  60%40%

• Providing accessible training resources(selected by 15 apprentices)

  73%27%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 15 apprentices)

  67%33%

• Taking into account your previous learning(selected by 15 apprentices)

  80%20%

• Giving you relevant training that helps you perform your job better(selected by 15 apprentices)

  73%27%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 15 apprentices)

  87%13%

Support

• Helping you learn new skills and develop existing ones(selected by 15 apprentices)

  73%27%

• Supporting you and your apprenticeship(selected by 15 apprentices)

  73%27%

• Resolving any issues you have(selected by 15 apprentices)

  80%20%

• Preparing you for success in your future career(selected by 15 apprentices)

  73%27%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	60%	40%
Ensuring you understand the requirements of your end-point assessment	67%	33%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	60%	40%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	67%	33%
Taking into account your previous learning	80%	20%
Giving you relevant training that helps you perform your job better	73%	27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	87%	13%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	73%	27%
Supporting you and your apprenticeship	73%	27%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	73%	27%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (15 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 15 apprentices)

  80%20%

• Ensuring you understand the requirements of your end-point assessment(selected by 15 apprentices)

  93%7%

Organisation

• Organising well-structured training(selected by 15 apprentices)

  80%20%

• Providing accessible training resources(selected by 15 apprentices)

  87%13%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 15 apprentices)

  80%20%

• Taking into account your previous learning(selected by 15 apprentices)

  73%27%

• Giving you relevant training that helps you perform your job better(selected by 15 apprentices)

  93%7%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 15 apprentices)

  80%20%

Support

• Helping you learn new skills and develop existing ones(selected by 15 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 15 apprentices)

  93%7%

• Resolving any issues you have(selected by 15 apprentices)

  80%20%

• Preparing you for success in your future career(selected by 15 apprentices)

  87%13%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	93%	7%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	80%	20%
Providing accessible training resources	87%	13%
Balancing online learning with classroom-based training to suit your apprenticeship	80%	20%
Taking into account your previous learning	73%	27%
Giving you relevant training that helps you perform your job better	93%	7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	93%	7%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	87%	13%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (20 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 9 employers)

  78%22%

• Communication with employers(selected by 17 employers)

  82%18%

• Getting new apprentices started(selected by 15 employers)

  93%7%

• Improving apprentice skills(selected by 8 employers)

  88%12%

• Working with small numbers of apprentices(selected by 3 employers)

  67%33%

• Initial assessment of apprentices(selected by 4 employers)

  50%50%

• Reporting on progress of apprentices(selected by 10 employers)

  50%50%

• Adapting to my needs(selected by 5 employers)

  80%20%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	78%	22%	9
Communication with employers	82%	18%	17
Getting new apprentices started	93%	7%	15
Improving apprentice skills	88%	12%	8
Working with small numbers of apprentices	67%	33%	3
Initial assessment of apprentices	50%	50%	4
Reporting on progress of apprentices	50%	50%	10
Adapting to my needs	80%	20%	5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 12 apprentices)

  92%8%

• Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

  92%8%

Organisation

• Organising well-structured training(selected by 12 apprentices)

  92%8%

• Providing accessible training resources(selected by 12 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

  83%17%

• Taking into account your previous learning(selected by 12 apprentices)

  100%0%

• Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

  100%0%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

  92%8%

Support

• Helping you learn new skills and develop existing ones(selected by 12 apprentices)

  92%8%

• Supporting you and your apprenticeship(selected by 12 apprentices)

  92%8%

• Resolving any issues you have(selected by 12 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 12 apprentices)

  92%8%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	92%	8%
Ensuring you understand the requirements of your end-point assessment	92%	8%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	92%	8%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	83%	17%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	92%	8%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	92%	8%
Supporting you and your apprenticeship	92%	8%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	92%	8%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 2 employers)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	0%	100%	1
Reporting on progress of apprentices	0%	100%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (12 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 10 employers)

  70%30%

• Getting new apprentices started(selected by 7 employers)

  86%14%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Working with small numbers of apprentices(selected by 3 employers)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  50%50%

• Reporting on progress of apprentices(selected by 4 employers)

  25%75%

• Adapting to my needs(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	70%	30%	10
Getting new apprentices started	86%	14%	7
Improving apprentice skills	100%	0%	1
Working with small numbers of apprentices	100%	0%	3
Initial assessment of apprentices	50%	50%	2
Reporting on progress of apprentices	25%	75%	4
Adapting to my needs	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (38 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 13 employers)

  77%23%

• Communication with employers(selected by 29 employers)

  72%28%

• Getting new apprentices started(selected by 22 employers)

  91%9%

• Improving apprentice skills(selected by 11 employers)

  73%27%

• Working with small numbers of apprentices(selected by 6 employers)

  83%17%

• Initial assessment of apprentices(selected by 6 employers)

  50%50%

• Reporting on progress of apprentices(selected by 17 employers)

  41%59%

• Adapting to my needs(selected by 8 employers)

  88%12%

• Training facilities(selected by 2 employers)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	77%	23%	13
Communication with employers	72%	28%	29
Getting new apprentices started	91%	9%	22
Improving apprentice skills	73%	27%	11
Working with small numbers of apprentices	83%	17%	6
Initial assessment of apprentices	50%	50%	6
Reporting on progress of apprentices	41%	59%	17
Adapting to my needs	88%	12%	8
Training facilities	0%	100%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (42 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 42 apprentices)

  76%24%

• Ensuring you understand the requirements of your end-point assessment(selected by 42 apprentices)

  83%17%

Organisation

• Organising well-structured training(selected by 42 apprentices)

  76%24%

• Providing accessible training resources(selected by 42 apprentices)

  86%14%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 42 apprentices)

  76%24%

• Taking into account your previous learning(selected by 42 apprentices)

  83%17%

• Giving you relevant training that helps you perform your job better(selected by 42 apprentices)

  88%12%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 42 apprentices)

  86%14%

Support

• Helping you learn new skills and develop existing ones(selected by 42 apprentices)

  88%12%

• Supporting you and your apprenticeship(selected by 42 apprentices)

  86%14%

• Resolving any issues you have(selected by 42 apprentices)

  86%14%

• Preparing you for success in your future career(selected by 42 apprentices)

  83%17%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	76%	24%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	76%	24%
Providing accessible training resources	86%	14%
Balancing online learning with classroom-based training to suit your apprenticeship	76%	24%
Taking into account your previous learning	83%	17%
Giving you relevant training that helps you perform your job better	88%	12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	88%	12%
Supporting you and your apprenticeship	86%	14%
Resolving any issues you have	86%	14%
Preparing you for success in your future career	83%	17%

Contact this training provider

• Registered address: E-TRAINING LIMITED, Flat 12, 4 Lambarde Square, London, SE10 9GB
• Email: info@etraining-uk.com
• Telephone: 0800 328 8331
• Website: -

Training provider overview

eTraining is a leading provider of apprenticeships, QCF's and work based learning in the South East specialising in Management, Health and Social Care, Children and Young People's Workforce, Customer Service and Business Administration. Founded in 1998, eTraining has trained thousands of people for hundreds of employers; providing flexible and affordable, accredited training programmes in Management, Care, Early Years, Administration and Customer service.