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About this provider

FWD Training & Consultancy Limited is a leading national specialist Apprenticeship and Training Provider for the Financial Services sector. At FWD, we put employers and apprentices at the heart of everything we do. We work in partnership with employers, supporting and driving them forward by identifying the right people, developing the right skills and maximising the identified business benefits. FWD provides apprentices with the skills, knowledge, confidence and ambition to take their careers forward, truly embarking on a lifelong learning journey.

We are accredited by the Chartered Insurance Institute (CII) and the National Skills Academy in Financial Services and work closely with the CICM, CISI, CSA and the LIBF.

What employers are saying

Based on 156 reviews from employers that work with this training provider.

Find out how these reviews work

Overall rating from October 2018 to now

  • Excellent 52 out of 156 reviews
  • Good 94 out of 156 reviews
  • Poor 8 out of 156 reviews
  • Very poor 2 out of 156 reviews


  • Communication with employers (79)
  • Getting new apprentices started (61)
  • Adapting to my needs (46)
  • Working with small numbers of apprentices (40)
  • Improving apprentice skills (34)
  • Providing the right training at the right time (32)
  • Reporting on progress of apprentices (32)
  • Initial assessment of apprentices (31)
  • Training facilities (8)

Things to improve

  • Reporting on progress of apprentices (57)
  • Communication with employers (35)
  • Improving apprentice skills (17)
  • Adapting to my needs (14)
  • Training facilities (14)
  • Providing the right training at the right time (13)
  • Getting new apprentices started (11)
  • Initial assessment of apprentices (11)
  • Working with small numbers of apprentices (4)

20 Apprenticeships offered

Apprenticeship Type Level View details
Advanced credit controller / debt collection specialist Standard 3 Details
Compliance / risk officer Standard 3 Details
Credit controller / collector Standard 2 Details
Customer service practitioner Standard 2 Details
Financial Adviser Standard 4 Details
Financial services administrator Standard 3 Details
Financial services customer adviser Standard 2 Details
Insurance practitioner Standard 3 Details
Insurance professional Standard 4 Details
Investment operations administrator Standard 2 Details
Investment operations specialist Standard 4 Details
Investment operations technician Standard 3 Details
Mortgage adviser Standard 3 Details
Operations / departmental manager Standard 5 Details
Paraplanner Standard 4 Details
Sales Executive Standard 4 Details
Senior financial services customer adviser Standard 3 Details
Senior Insurance Professional Standard 6 Details
Team leader / supervisor Standard 3 Details
Workplace pensions (administrator or consultant) Standard 3 Details

Contact details

Phone number:

Annual survey results

Employer satisfaction:
Learner satisfaction:
Source: FE Choices

Content disclaimer

Education and Skills Funding Agency cannot guarantee the accuracy of course information on this site and makes no representations about the quality of any courses which appear on the site. Education and Skills Funding Agency is not liable for any losses suffered as a result of any party relying on the course information provided.

Explain levels

Apprenticeships are set at different levels of difficulty from the equivalent of GCSE (level 2) up to postgraduate (level 7)

More about levels