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About this provider

Serco offer apprenticeships to over 200 jobs types in sectors such as management, engineering, custodial care, leisure, facilities management, hospitality, business administration and customer service.

As a forward-thinking provider Serco led a group of employers to develop the first Degree-level apprenticeship in Management along with trailblazer apprenticeships for Team Leaders, Operational Managers, Senior Leaders and School Business Professionals.

Trust Serco to provide a stress-free solution via a dedicated contact who can tailor apprenticeships to meet your needs; over 80 Serco contracts have done so since 2002, and have witnessed improved employee productivity and motivation.

What employers are saying

Based on 19 reviews from employers that work with this training provider.

Find out how these reviews work

Overall rating from October 2018 to now

  • Excellent 0 out of 19 reviews
  • Good 12 out of 19 reviews
  • Poor 7 out of 19 reviews
  • Very poor 0 out of 19 reviews


  • Getting new apprentices started (9)
  • Working with small numbers of apprentices (5)
  • Communication with employers (4)
  • Improving apprentice skills (3)
  • Providing the right training at the right time (3)
  • Training facilities (3)
  • Initial assessment of apprentices (2)

Things to improve

  • Communication with employers (12)
  • Reporting on progress of apprentices (10)
  • Adapting to my needs (4)
  • Getting new apprentices started (2)
  • Initial assessment of apprentices (2)
  • Providing the right training at the right time (2)
  • Improving apprentice skills (1)
  • Training facilities (1)

5 Apprenticeships offered

Apprenticeship Type Level View details
Business and Administration Framework 3 Details
Chartered manager degree apprenticeship Standard 6 Details
School Business Professional Standard 4 Details
Senior Leader Master's Degree Apprenticeship Standard 7 Details
Teaching Assistant Standard 3 Details

Contact details

Phone number:
01823 443538

Annual survey results

Employer satisfaction:
Learner satisfaction:
Source: FE Choices

Content disclaimer

Education and Skills Funding Agency cannot guarantee the accuracy of course information on this site and makes no representations about the quality of any courses which appear on the site. Education and Skills Funding Agency is not liable for any losses suffered as a result of any party relying on the course information provided.

Explain levels

Apprenticeships are set at different levels of difficulty from the equivalent of GCSE (level 2) up to postgraduate (level 7)

More about levels