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Only levy paying employers can work with this provider

About this provider

We are an established training provider and have been successfully delivering office-based Apprenticeships since 2004 in Leeds and the rest of Yorkshire for new and existing staff.

​​​​​​Our Mission: ​To be the independent apprenticeship provider of choice in Leeds and Yorkshire through our focus on quality, impact and support.

Our achievement rates in 2013/14, 2014/15 and 2015/16 are 85.43%, 82.31% and 89.36%. Timeliness rates for the same periods are 82.58%, 82.95% and 89.21%. Since 2014, we have worked with over 80 employers, placed 105 16-18 year old apprentices and delivered to 269 apprentices aged 19+ at levels 2 to 5. We have proved over time that we are agile, adaptable and flexible.

What employers are saying

Based on 9 reviews from employers that work with this training provider.

Find out how these reviews work

Overall rating from October 2018 to now

  • Excellent 7 out of 9 reviews
  • Good 2 out of 9 reviews
  • Poor 0 out of 9 reviews
  • Very poor 0 out of 9 reviews


  • Communication with employers (7)
  • Getting new apprentices started (6)
  • Providing the right training at the right time (6)
  • Adapting to my needs (2)
  • Initial assessment of apprentices (2)
  • Reporting on progress of apprentices (2)
  • Improving apprentice skills (1)

12 Apprenticeships offered

Apprenticeship Type Level View details
Business Administrator Standard 3 Details
Business and Administration Framework 2 Details
Business and Administration Framework 3 Details
Business and Professional Administration Framework 4 Details
Customer Service Framework 2 Details
Customer Service Framework 3 Details
Customer service practitioner Standard 2 Details
Customer Service Specialist Standard 3 Details
Management Framework 4 Details
Operations / departmental manager Standard 5 Details
Team leader / supervisor Standard 3 Details
Team Leading Framework 2 Details

Contact details

Phone number:

Annual survey results

Employer satisfaction:
no data available
Learner satisfaction:
no data available

Content disclaimer

Education and Skills Funding Agency cannot guarantee the accuracy of course information on this site and makes no representations about the quality of any courses which appear on the site. Education and Skills Funding Agency is not liable for any losses suffered as a result of any party relying on the course information provided.

Explain levels

Apprenticeships are set at different levels of difficulty from the equivalent of GCSE (level 2) up to postgraduate (level 7)

More about levels