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About this provider

As the professional body and the voice of housing for the past 100 years, nobody understands the sector like we do at the Chartered Institute of Housing (CIH). Supporting those who work within housing is what we do best - our aim is to provide professionals with the advice, support and knowledge they need to be brilliant.

We set the standard for housing professionals across the UK and beyond, by providing:

  • qualifications
  • training
  • CPD (continuing professional development)
  • mentoring opportunities

These aim to recognise and build on the knowledge and skills required for the sector.

As a registered charity and not-for-profit organisation, any surpluses we generate are reinvested into our organisation and, ultimately, the sector itself.

What employers are saying

Based on 57 reviews from employers that work with this training provider.

Find out how these reviews work

Overall rating from October 2018 to now

  • Excellent 3 out of 57 reviews
  • Good 42 out of 57 reviews
  • Poor 10 out of 57 reviews
  • Very poor 2 out of 57 reviews


  • Getting new apprentices started (23)
  • Working with small numbers of apprentices (18)
  • Improving apprentice skills (13)
  • Communication with employers (11)
  • Providing the right training at the right time (10)
  • Initial assessment of apprentices (9)
  • Training facilities (8)
  • Adapting to my needs (4)
  • Reporting on progress of apprentices (4)

Things to improve

  • Communication with employers (28)
  • Reporting on progress of apprentices (23)
  • Getting new apprentices started (8)
  • Initial assessment of apprentices (7)
  • Adapting to my needs (6)
  • Providing the right training at the right time (4)
  • Improving apprentice skills (3)
  • Training facilities (3)
  • Working with small numbers of apprentices (1)

3 Apprenticeships offered

Apprenticeship Type Level View details
Housing / property management Standard 3 Details
Housing / property management assistant Standard 2 Details
Senior housing / property management Standard 4 Details

Contact details

Phone number:
024 7685 1700

Annual survey results

Employer satisfaction:
no data available
Learner satisfaction:
no data available

Content disclaimer

Education and Skills Funding Agency cannot guarantee the accuracy of course information on this site and makes no representations about the quality of any courses which appear on the site. Education and Skills Funding Agency is not liable for any losses suffered as a result of any party relying on the course information provided.

Explain levels

Apprenticeships are set at different levels of difficulty from the equivalent of GCSE (level 2) up to postgraduate (level 7)

More about levels