Apprenticeship training courses
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‘Level%203%20Customer%20Service%20Specialist%20’141 results
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Accountancy or taxation professional (level 7)
Providing financial information and advice to different organisations.
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Advanced and creative hair professional (level 3)
Create, plan and promote a collection of hairstyles and looks that reflects their own individuality.
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Advanced beauty therapist (level 3)
Provide, design and implement bespoke treatment plans.
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Advanced credit controller and debt collection specialist (level 3)
Managing credit and collecting debt for businesses and other organisation.
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Advanced forensic practitioner (custody or sexual offence) (level 7)
Gathering evidence through forensic sampling, toxicology, documentation of injuries and provision of a statement to support the criminal justice system.
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Advertising and media executive (level 3)
Creating messages (campaigns) which are intended to inform or influence the people who receive them.
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Advertising creative (level 6)
Develop strategic campaigns, or one-off pieces of communication, that meet a client brief.
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Agriculture or horticulture professional adviser (level 6)
Consult with and provide technical advice to farmers and growers to help them support their crop husbandry, based on latest scientific thinking, environmental requirements and in line with legislation and policy.
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Animal trainer (level 4)
Planning, managing, delivering and reviewing the training of animals.
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Anti-social behaviour and community safety officer (level 4)
Investigate reports of anti-social behaviour.
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Archaeological specialist (degree) (level 7)
Planning, undertaking and leading archaeological research and investigation.
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Archivist and records manager (level 7)
Using professional judgement and support of others to ensure the delivery, security and accessibility of records and other materials.
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Artificial intelligence (AI) data specialist (level 7)
Discover new artificial intelligence solutions that use data to improve and automate business processes.
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Autocare technician (level 2)
Carrying out a range of services and repairs to cars, car derived vans and light goods vehicles.
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Automation and controls engineering technician (level 4)
Installing and maintaining hardware and software for automation systems.
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Aviation customer service operative (level 2)
Ensure the safe, efficient and effective check-in, boarding, departure and arrival of people.
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Aviation ground operative (level 2)
Working in a specialist role supporting the safe arrival, turnaround and departure of aircraft at airports, military bases, heliports and other airfields.
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Aviation ground specialist (level 3)
Working in a specialist role supervising the safe arrival, turnaround and departure of aircraft at airports, military bases, heliports and other airfields.
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Aviation movement specialist (level 3)
Move aircrafts into position.
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Aviation operations manager (level 4)
Managing the environment, facilities and services at airports, military bases, heliports and other airfields - including the safe arrival, turnaround and departure of aircraft.
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Beauty and make up consultant (level 2)
Selling beauty products and helping customers choose which ones to buy.
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Beauty therapist (level 2)
Completing beauty treatments as a key part of a beauty business.
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Building services design engineer (degree) (level 6)
Designing, installing and maintaining building services, such as water, lighting and heating.
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Building services engineering craftsperson (level 3)
Designing, installing and servicing engineering systems used to heat large buildings like factories and hospitals.
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Building services engineering installer (level 2)
Installing large-scale environmental system components for heating and cooling industrial and commercial buildings.
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Building services engineering senior technician (level 4)
Planning and installing electrical and mechanical systems within buildings.
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Building services engineering service and maintenance engineer (level 3)
Maintenance and repair of building services, such as: ventilation, heating, water supply.
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Building services engineering site management (degree) (level 6)
Leading the installation of complex environmental systems in construction projects.
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Building services engineering technician 2022 (level 3)
Supporting engineers, surveyors and architects on construction projects.
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Bus and coach engineering technician (level 3)
Carrying out a range of engineering work on buses and coaches for bus and coach operators.
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Butcher (level 2)
Working in a butchers, butchery department or meat processing plan.
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Cabin crew (level 3)
Providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight.
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Clinical trials specialist (degree) (level 6)
Working as part of a multi-disciplinary team focusing on the delivery and execution of Phase I-IV clinical trials in humans.
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Commercial catering equipment technician (level 3)
Installing, maintaining and repairing commercial catering equipment.
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Community energy specialist (level 4)
Helping communities work together to reduce energy use and costs. Promoting energy efficient heating.
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Community health and wellbeing worker (level 3)
To work in partnership with individuals and their communities to identify and address health and wellbeing needs, improve health, prevent ill-health and reduce inequalities.
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Community nurse specialist practitioner (NMC 2022) (level 7)
Caring for patients with a wide range of health conditions.
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Compressed air and vacuum technician (level 3)
Install and commission compressed air and/or vacuum equipment and their associated systems; and complete servicing, fault diagnosis, repair and to ensure equipment is operating and controlled at its optimum efficiency.
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Construction equipment maintenance mechanic (level 2)
Service, maintain and repair the wide range of construction-based equipment used within the construction and allied industries.
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Credit controller and collector (level 2)
Monitor and manage customer accounts, follow financial policies to collect money owed to organisations.
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Cultural heritage conservation technician (level 4)
Preserving public and private heritage objects, collections and sites.
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Cultural heritage conservator (degree) (level 7)
Preserving objects that could be housed in archives, art galleries, libraries, museums and private collections.
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Custody and detention professional (level 3)
Ensuring individuals in custody and detention centres are held in a secure, safe, decent and fair environment.
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Customer service practitioner (level 2)
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
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Customer service specialist (level 3)
Dealing with customer queries, purchases and complaints.
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Dairy technologist (level 5)
Providing expert technical advice and support on a variety of aspects of dairy production and activities.
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Debt adviser (level 3)
Assess a customers full circumstances and provide suitable advice to enable the customer to best manage their debts.
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Digital accessibility specialist (level 4)
Provide advice on accessibility best practice, helping organisations (externally and internally) to meet organisational, national and international accessibility standards.
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Digital and technology solutions specialist (integrated degree) (level 7)
Investigating, identifying and implementing technological strategic solutions.
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Digital marketer (integrated degree) (level 6)
Leading on the creation and execution of a digital marketing strategy.
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Digital support technician (level 3)
Maximising the effective use of digital office technologies, productivity software and digital communications in organisations.
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Digital user experience (UX) professional (integrated degree) (level 6)
Investigate, analyse and design the experience that people have with digital products and services.
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Drinks dispense technician (level 3)
Installing and maintaining drinks dispense systems.
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Early years lead practitioner (level 5)
Working directly with children, skilfully leading day to day practice.
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Electrical, electronic product service and installation engineer (level 3)
Installing and servicing a range of domestic and commercial equipment.
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Emergency contact handler (level 3)
Deal with emergency and non-emergency calls.
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Equine groom (level 2)
Working with and caring for horses.
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Facilities services operative (level 2)
Providing facilities services support to customers and facilities management departments.
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Financial services administrator (level 3)
Providing administrative support to a financial organisation, to provide a high quality and compliant service.
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Financial services customer adviser (level 2)
Helping customers in banks and building societies or the broader financial services sector.
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Financial services professional (level 6)
Working with companies or individuals to plan for their financial futures.
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Fire safety advisor (level 3)
Work with businesses to help protect people, premises, and the environment from fire.
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Fire safety engineer (degree) (level 6)
Provide specialist, fire-related information across the built environment to protect people and property from the destructive effects of fire by applying science and engineering principles.
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Fishmonger (level 2)
Selling fish and seafood products, and advising customers on how to prepare them.
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Geospatial mapping and science specialist (degree) (level 6)
Analysing geographic data for things like maps, satellite navigation systems (satnav) and global positioning systems (GPS).
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Health play specialist (level 5)
Providing therapeutic play interventions for sick infants, children and young people, service users, carers and families of all ages, throughout their healthcare journey.
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Healthcare engineering specialist technician (level 3)
To ensure service continuity for specialist healthcare medical devices or healthcare estates.
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Hearing aid dispenser (level 5)
Assess hearing and provide aftercare for hearing aids.
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Heavy vehicle service and maintenance technician (level 3)
Inspecting and repairing a range of heavy vehicles and trailers.
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High speed rail and infrastructure technician (level 4)
Providing technical solutions across the construction, maintenance and operation of a high speed railway.
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Highways electrician or service operative (level 3)
Supervising the installation and servicing of electrical equipment and systems on roads and motorways.
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Hire controller (plant, tools and equipment) (level 2)
Providing specialist plant, tools, machinery or equipment on short or long-term hire.
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HM forces serviceperson (protective services) (level 2)
HM Forces first response ground troops, providing peacekeeping duties and support/assistance to the civilian community as required and directed by HM Government.
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Hospitality manager (level 4)
Working across a variety of organisations focusing on ensuring excellent customer experience.
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Hospitality team member (level 2)
Carrying out a range of general and specialist roles within hospitality businesses, including bars, cafes, conference centres, restaurants and hotels.
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Housing and property management assistant (level 2)
Primarily responsible for the administrative support in the creation and sustainment of successful tenancies and leaseholds in both social and private housing sectors.
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Human factors specialist (level 7)
To make systems, products, tasks, jobs, organisations and work environments better for their intended users.
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Hygiene specialist (level 4)
Provide specialist hygiene services in areas such as closed plants, sterile environments, food production and laboratories.
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Improvement specialist (level 5)
Leading the deployment of improvement strategies.
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Information manager (level 4)
Support the delivery and management of critical information, whether digital or otherwise, in the (capital) delivery phase of an infrastructure project and the ongoing management of that information within the operational phase of the resulting asset.
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International freight forwarding specialist (level 3)
Helping organise large-scale freight imports and exports.
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Investment operations specialist (level 4)
Carrying out investment transactions on behalf of individuals or organisations.
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IT solutions technician (level 3)
Develop, implement and maintain complete IT solutions such as networks, operating systems and applications.
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Land-based service engineer (level 2)
Maintaining a range of machinery, plant and equipment in one sectors such as agriculture, forestry and horticulture.
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Land-based service engineering technician (level 3)
Providing advanced technical support and guidance across a diverse range of plant and equipment in sectors such as agriculture, horticulture, forestry and outdoor power.
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Lead baker (level 3)
Plan, prepare and produce a significant range of refined products such as sour dough, complex pastry and biscuit products, fried products, and cake and sponge products.
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Leader in adult care (level 5)
Leading the care service and managing teams of carers to look after adults with care needs.
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Leisure duty manager (level 3)
Managing the day to day operation of a leisure facility.
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Library, information and archive services assistant (level 3)
Helping people using places like libraries and archives find the information and resources they need.
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Lift truck and powered access engineering technician (level 3)
Service, repair and maintain lift trucks and powered access vehicles.
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Marine electrician (level 3)
Conduct a wide range of marine electrical work.
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Maritime caterer (level 2)
Helping run hospitality services for passengers and crew on ships.
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Marketing executive (level 4)
Helping to shape, support and deliver marketing plans, working in conjunction with the Marketing Manager.
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Materials process engineer (degree) (level 7)
Controlling and managing the complex manufacturing processes for different materials
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Materials science technologist (degree) (level 6)
Ensuring materials are fit for purpose for a wide range of different industries.
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Metal recycling general operative (level 2)
Identifying different metals, sorting and separating them into grades
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Motor finance specialist (level 3)
Offering and administering finance packages to customers buying vehicles.
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Motor vehicle service and maintenance technician - light vehicle (level 3)
Servicing and repairing light vehicles.
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Multi-channel marketer (level 3)
Support customer focussed marketing activities that drive the demand for a product or service.
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Nail services technician (level 2)
Completing nail services on a one-to-one basis with individual customers/clients within commercial timings
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Non home office police officer (level 4)
Provide policing and or investigative activity.
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Non-destructive testing engineer (degree) (level 6)
Testing materials used in machinery and structures to find faults like corrosion, cracks, flaws and other imperfections.
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Operational research specialist (level 7)
Help clients (either internally or externally) to make strategic, tactical and operational decisions.
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Operations or departmental manager (level 5)
Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.
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Ordnance munitions and explosives specialist (integrated degree) (level 7)
Provide specialist expertise, advice and guidance and direction towards delivering complex scientific and technical OME solutions to directly evolve the UK OME defence and security capability in existing and emerging technologies.
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Outdoor learning specialist (level 5)
Design, planning and delivery of programmes that provide learning and change using outdoor activities and experiences.
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Packaging professional (integrated degree) (level 6)
Leading on technical packaging delivery programmes and projects for a multitude of products.
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Passenger transport operations manager (level 4)
Managing, planning and coordinating passenger transport operations
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Payroll assistant manager (level 5)
Ensure that the employer’s workforce is paid on time and accurately in accordance with worker contractual and United Kingdom regulatory/statutory obligations.
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Pharmacy services assistant (level 2)
Supporting the delivery of pharmacy services.
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Powered pedestrian door installer and service engineer (level 2)
Planning, preparing and safely carrying out work activities in door automation.
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Public service operational delivery officer (level 3)
Working in local and central government to ensure the public gets the services and protection they need
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Rail infrastructure operator 2022 (level 3)
Operating the signals and electrical controls needed to keep trains running safely and on time.
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Refrigeration air conditioning and heat pump engineering technician (level 3)
Planning, preparing and safely carrying out work in process, product and space cooling.
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Regulatory affairs specialist (level 7)
Ensuring healthcare products for human and animal use are licensed before being sold or supplied.
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Retail leadership (integrated degree) (level 6)
Acting as a brand ambassador who will lead, motivate and develop a team of retail-based employees, to deliver sales and profit targets.
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Retailer (level 2)
Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses.
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Sales executive (level 4)
Leading end-to-end sales interaction with customers and managing sales internally within an organisation.
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Senior and head of facilities management (integrated degree) (level 6)
Delivering a variety of integrated facilities management operational services across multiple sites.
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Senior compliance and risk specialist (level 6)
To ensure that organisations' operations comply with relevant legislation, regulation and policies through reviewing and implementing policies and procedures.
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Senior financial services customer adviser (level 3)
Supporting customers in banks or building societies (or the broader financial services sector), working at a senior level.
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Serious and complex crime investigator (integrated degree) (level 6)
Conduct serious and complex investigation.
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Service designer (level 6)
Improve or redesign services currently offered and develop or design new service propositions to meet the needs of the user as well as the business and other stakeholders.
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Specialist community public health nurse (level 7)
Assessing the health needs of individuals, families, workplaces and the wider community.
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Spectacle technician (level 3)
Produce and repair finished, quality-assured spectacles.
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Speech and language therapist (level 6)
Speech and language therapy provides treatment, support and care for children and adults.
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Stairlift, platform lift, service lift electromechanic (level 2)
Carry out the installation or maintenance and repair of stairlifts, lifting platforms and service lifts.
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Supply chain operator (level 2)
Managing the movement of goods across all sectors and distances for a range of customers from private individuals and sole traders through to large global organisations.
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Supply chain warehouse operative (level 2)
Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment.
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Surface finisher (level 3)
Surface finishing is a broad range of industrial processes that alter the surface of a manufactured item to achieve a certain property.
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Sustainability business specialist (integrated degree) (level 7)
Help organisations to manage the resources they use and the waste they generate according to environmentally friendly principles.
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Teaching assistant (level 3)
Supporting the class teacher to enhance learning.
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Technician scientist (level 5)
Working in a laboratory and using various scientific techniques.
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Telecoms field operative (level 2)
Build, provide or repair telecom services for commercial or residential customers on the UK's National Telecom Access Network.
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Textile technical specialist (level 4)
Using specialist textile machinery and equipment to weave or to finish textiles.
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Through life engineering services specialist (integrated degree) (level 7)
Develop and deliver the support services that keep engineered assets working better and for longer.
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Trade supplier (level 2)
Ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base.
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Train driver (level 3)
Responsible for driving trains in a safe, punctual, economic manner over various routes.
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Urban driver (level 2)
Transport goods by road to an agreed destination, quality and time standard.
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Water industry network technician (level 3)
Water industry network technicians respond to incidents and monitor water or waste water networks, resolving issues or identifying action required.
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Youth justice practitioner (level 5)
Work with children who have offended or are at risk of offending.