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Apprenticeship training course

‘Level 3 Customer Service Specialist ’
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Apprenticeship category

145 results

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  1. Customer service specialist (level 3)

    Dealing with customer queries, purchases and complaints.

    Apprenticeship category
    Sales, marketing and procurement
  2. Customer service practitioner (level 2)

    Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

    Apprenticeship category
    Sales, marketing and procurement
  3. Aviation customer service operative (level 2)

    Ensure the safe, efficient and effective check-in, boarding, departure and arrival of people.

    Apprenticeship category
    Transport and logistics
  4. Financial services customer adviser (level 2)

    Helping customers in banks and building societies or the broader financial services sector.

    Apprenticeship category
    Legal, finance and accounting
  5. Senior financial services customer adviser (level 3)

    Supporting customers in banks or building societies (or the broader financial services sector), working at a senior level.

    Apprenticeship category
    Legal, finance and accounting
  6. Through life engineering services specialist (integrated degree) (level 7)

    Develop and deliver the support services that keep engineered assets working better and for longer.

    Apprenticeship category
    Engineering and manufacturing
  7. Improvement specialist (level 5)

    Leading the deployment of improvement strategies.

    Apprenticeship category
    Business and administration
  8. Healthcare engineering specialist technician (level 3)

    To ensure service continuity for specialist healthcare medical devices or healthcare estates.

    Apprenticeship category
    Engineering and manufacturing
  9. Hygiene specialist (level 4)

    Provide specialist hygiene services in areas such as closed plants, sterile environments, food production and laboratories.

    Apprenticeship category
    Health and science
  10. Health play specialist (level 5)

    Providing therapeutic play interventions for sick infants, children and young people, service users, carers and families of all ages, throughout their healthcare journey.

    Apprenticeship category
    Health and science
  11. Senior compliance and risk specialist (level 6)

    Giving high-level advice to financial services organisations on the legal and regulatory rules they must follow, such as on data security or preventing money laundering.

    Apprenticeship category
    Legal, finance and accounting
  12. Digital accessibility specialist (level 4)

    Provide advice on accessibility best practice, helping organisations (externally and internally) to meet organisational, national and international accessibility standards.

    Apprenticeship category
    Digital
  13. Aviation ground specialist (level 3)

    Working in a specialist role supervising the safe arrival, turnaround and departure of aircraft at airports, military bases, heliports and other airfields.

    Apprenticeship category
    Transport and logistics
  14. Aviation movement specialist (level 3)

    Move aircrafts into position.

    Apprenticeship category
    Transport and logistics
  15. Operational research specialist (level 7)

    Help clients (either internally or externally) to make strategic, tactical and operational decisions.

    Apprenticeship category
    Business and administration
  16. Archaeological specialist (degree) (level 7)

    Planning, undertaking and leading archaeological research and investigation.

    Apprenticeship category
    Creative and design
  17. Artificial intelligence (AI) data specialist (level 7)

    Discover new artificial intelligence solutions that use data to improve and automate business processes.

    Apprenticeship category
    Digital
  18. Community energy specialist (level 4)

    Helping communities work together to reduce energy use and costs. Promoting energy efficient heating.

    Apprenticeship category
    Business and administration
  19. Clinical trials specialist (degree) (level 6)

    Working as part of a multi-disciplinary team focusing on the delivery and execution of Phase I-IV clinical trials in humans.

    Apprenticeship category
    Health and science
  20. Regulatory affairs specialist (level 7)

    Ensuring healthcare products for human and animal use are licensed before being sold or supplied.

    Apprenticeship category
    Health and science
  21. International freight forwarding specialist (level 3)

    Helping organise large-scale freight imports and exports.

    Apprenticeship category
    Transport and logistics
  22. Specialist tyre operative (level 2)

    Working on heavy or commercial vehicles, carrying out both scheduled tyre maintenance and emergency response work across a wide variety of locations.

    Apprenticeship category
    Engineering and manufacturing
  23. Digital and technology solutions specialist (integrated degree) (level 7)

    Investigating, identifying and implementing technological strategic solutions.

    Apprenticeship category
    Digital
  24. Health and care intelligence specialist (level 7)

    Take data on individual or population health and use of services and other forms of evidence and turn it into health and care intelligence.

    Apprenticeship category
    Health and science
  25. Investment operations specialist (level 4)

    Carrying out investment transactions on behalf of individuals or organisations.

    Apprenticeship category
    Legal, finance and accounting
  26. Motor finance specialist (level 3)

    Offering and administering finance packages to customers buying vehicles.

    Apprenticeship category
    Legal, finance and accounting
  27. Outdoor learning specialist (level 5)

    Design, planning and delivery of programmes that provide learning and change using outdoor activities and experiences.

    Apprenticeship category
    Health and science
  28. Specialist rescue operative (level 4)

    Efficiently and safely completing rescue operations from confined spaces including at height or underground.

    Apprenticeship category
    Protective services
  29. Textile technical specialist (level 4)

    Using specialist textile machinery and equipment to weave or to finish textiles.

    Apprenticeship category
    Engineering and manufacturing
  30. Ordnance munitions and explosives specialist (integrated degree) (level 7)

    Provide specialist expertise, advice and guidance and direction towards delivering complex scientific and technical OME solutions to directly evolve the UK OME defence and security capability in existing and emerging technologies.

    Apprenticeship category
    Engineering and manufacturing
  31. Specialist community public health nurse (level 7)

    Assessing the health needs of individuals, families, workplaces and the wider community.

    Apprenticeship category
    Health and science
  32. Sustainability business specialist (integrated degree) (level 7)

    Help organisations to manage the resources they use and the waste they generate according to environmentally friendly principles.

    Apprenticeship category
    Business and administration
  33. Advanced credit controller and debt collection specialist (level 3)

    Managing credit and collecting debt for businesses and other organisation.

    Apprenticeship category
    Legal, finance and accounting
  34. Geospatial mapping and science specialist (degree) (level 6)

    Analysing geographic data for things like maps, satellite navigation systems (satnav) and global positioning systems (GPS).

    Apprenticeship category
    Construction and the built environment
  35. Electrical, electronic product service and installation engineer (level 3)

    Installing and servicing a range of domestic and commercial equipment.

    Apprenticeship category
    Engineering and manufacturing
  36. Land-based service engineer (level 2)

    Maintaining a range of machinery, plant and equipment in one sectors such as agriculture, forestry and horticulture.

    Apprenticeship category
    Agriculture, environmental and animal care
  37. Emergency service contact handling (level 3)

    Dealing with medical emergency calls.

    Apprenticeship category
    Protective services
  38. Land-based service engineering technician (level 3)

    Providing advanced technical support and guidance across a diverse range of plant and equipment in sectors such as agriculture, horticulture, forestry and outdoor power.

    Apprenticeship category
    Agriculture, environmental and animal care
  39. Powered pedestrian door installer and service engineer (level 2)

    Planning, preparing and safely carrying out work activities in door automation.

    Apprenticeship category
    Construction and the built environment
  40. Heavy vehicle service and maintenance technician (level 3)

    Inspecting and repairing a range of heavy vehicles (HVs) and trailers for dealerships, independent garages and franchise and large fleet operators.

    Apprenticeship category
    Engineering and manufacturing
  41. Highways electrician or service operative (level 3)

    Supervising the installation and servicing of electrical equipment and systems on roads and motorways.

    Apprenticeship category
    Construction and the built environment
  42. Building services engineering service and maintenance engineer (level 3)

    Maintenance and repair of building services, such as: ventilation, heating, water supply.

    Apprenticeship category
    Construction and the built environment
  43. Motor vehicle service and maintenance technician (light vehicle) (level 3)

    Servicing and repairing light vehicles such as cars and vans, working on all the systems found in the vehicle.

    Apprenticeship category
    Engineering and manufacturing
  44. Public service operational delivery officer (level 3)

    Working in local and central government to ensure the public gets the services and protection they need

    Apprenticeship category
    Business and administration
  45. Stairlift, platform lift, service lift electromechanic (level 2)

    Carry out the installation or maintenance and repair of stairlifts, lifting platforms and service lifts.

    Apprenticeship category
    Engineering and manufacturing
  46. HM forces serviceperson (public services) (level 2)

    Carrying out a range of roles from general warfare to humanitarian tasks in the Army, Navy, RAF or Royal Marines.

    Apprenticeship category
    Protective services
  47. Building services engineering craftsperson (level 3)

    Designing, installing and servicing engineering systems used to heat large buildings like factories and hospitals.

    Apprenticeship category
    Construction and the built environment
  48. Building services engineering installer (level 2)

    Installing large-scale environmental system components for heating and cooling industrial and commercial buildings.

    Apprenticeship category
    Construction and the built environment
  49. Facilities services operative (level 2)

    Providing facilities services support to customers and facilities management departments.

    Apprenticeship category
    Construction and the built environment
  50. Financial services administrator (level 3)

    Providing administrative support to a financial organisation, to provide a high quality and compliant service.

    Apprenticeship category
    Legal, finance and accounting
  51. Financial services professional (level 6)

    Working with companies or individuals to plan for their financial futures.

    Apprenticeship category
    Legal, finance and accounting
  52. Nail services technician (level 2)

    Completing nail services on a one-to-one basis with individual customers/clients within commercial timings

    Apprenticeship category
    Hair and beauty
  53. Pharmacy services assistant (level 2)

    Supporting the delivery of pharmacy services.

    Apprenticeship category
    Health and science
  54. Building services design engineer (degree) (level 6)

    Designing, installing and maintaining building services, such as water, lighting and heating.

    Apprenticeship category
    Construction and the built environment
  55. Building services engineering ductwork craftsperson (level 3)

    Installing and servicing building ventilation systems.

    Apprenticeship category
    Construction and the built environment
  56. Building services engineering ductwork installer (level 2)

    Assembling, installing and repairing ductwork made from a wide range of materials.

    Apprenticeship category
    Construction and the built environment
  57. Building services engineering senior technician (level 4)

    Planning and installing electrical and mechanical systems within buildings.

    Apprenticeship category
    Construction and the built environment
  58. Building services engineering site management (degree) (level 6)

    Leading the installation of complex environmental systems in construction projects.

    Apprenticeship category
    Construction and the built environment
  59. Building services engineering technician 2022 (level 3)

    Supporting engineers, surveyors and architects on construction projects.

    Apprenticeship category
    Construction and the built environment
  60. Building services engineering ventilation hygiene technician (level 3)

    Cleaning and decontaminating ventilation systems to ensure compliance with industry standards.

    Apprenticeship category
    Construction and the built environment
  61. Library, information and archive services assistant (level 3)

    Helping people using places like libraries and archives find the information and resources they need.

    Apprenticeship category
    Business and administration
  62. Custody and detention officer (level 3)

    Ensuring individuals in custody and detention centres are held in a secure, safe, decent and fair environment.

    Apprenticeship category
    Protective services
  63. Advanced forensic practitioner (custody or sexual offence) (level 7)

    Gathering evidence through forensic sampling, toxicology, documentation of injuries and provision of a statement to support the criminal justice system.

    Apprenticeship category
    Health and science
  64. Drinks dispense technician (level 3)

    Installing and maintaining drinks dispense systems.

    Apprenticeship category
    Engineering and manufacturing
  65. Materials science technologist (degree) (level 6)

    Ensuring materials are fit for purpose for a wide range of different industries.

    Apprenticeship category
    Engineering and manufacturing
  66. Spectacle maker (level 3)

    Produce and repair finished, quality-assured spectacles.

    Apprenticeship category
    Creative and design
  67. Telecoms field operative (level 2)

    Build, provide or repair telecom services for commercial or residential customers on the UK's National Telecom Access Network.

    Apprenticeship category
    Construction and the built environment
  68. Power and propulsion gas turbine engineer (level 7)

    Design and develop, operate and maintain gas turbine systems.

    Apprenticeship category
    Engineering and manufacturing
  69. Advanced and creative hair professional (level 3)

    Create, plan and promote a collection of hairstyles and looks that reflects their own individuality.

    Apprenticeship category
    Hair and beauty
  70. Digital support technician (level 3)

    Maximising the effective use of digital office technologies, productivity software and digital communications in organisations.

    Apprenticeship category
    Digital
  71. Early years lead practitioner (level 5)

    Working directly with children, skilfully leading day to day practice.

    Apprenticeship category
    Education and childcare
  72. Non home office police officer (level 4)

    Provide policing and or investigative activity.

    Apprenticeship category
    Protective services
  73. Youth justice practitioner (level 5)

    Work with children who have offended or are at risk of offending.

    Apprenticeship category
    Protective services
  74. Urban driver (level 2)

    Transport goods by road to an agreed destination, quality and time standard.

    Apprenticeship category
    Transport and logistics
  75. Cultural heritage conservator (degree) (level 7)

    Preserving objects that could be housed in archives, art galleries, libraries, museums and private collections.

    Apprenticeship category
    Creative and design
  76. Aviation operations manager (level 4)

    Managing the environment, facilities and services at airports, military bases, heliports and other airfields - including the safe arrival, turnaround and departure of aircraft.

    Apprenticeship category
    Transport and logistics
  77. Agriculture or horticulture professional adviser (level 6)

    Consult with and provide technical advice to farmers and growers to help them support their crop husbandry, based on latest scientific thinking, environmental requirements and in line with legislation and policy.

    Apprenticeship category
    Agriculture, environmental and animal care
  78. Retail leadership (integrated degree) (level 6)

    Acting as a brand ambassador who will lead, motivate and develop a team of retail-based employees, to deliver sales and profit targets.

    Apprenticeship category
    Sales, marketing and procurement
  79. Advertising and media executive (level 3)

    Creating messages (campaigns) which are intended to inform or influence the people who receive them.

    Apprenticeship category
    Sales, marketing and procurement
  80. Marketing executive (level 4)

    Helping to shape, support and deliver marketing plans, working in conjunction with the Marketing Manager.

    Apprenticeship category
    Sales, marketing and procurement
  81. Tool process design engineer (level 6)

    The design of a unique tooling process pathway that enables components to be mass produced in the most economically viable way.

    Apprenticeship category
    Engineering and manufacturing
  82. Information manager (level 4)

    Support the delivery and management of critical information, whether digital or otherwise, in the (capital) delivery phase of an infrastructure project and the ongoing management of that information within the operational phase of the resulting asset.

    Apprenticeship category
    Business and administration
  83. Housing and property management assistant (level 2)

    Primarily responsible for the administrative support in the creation and sustainment of successful tenancies and leaseholds in both social and private housing sectors.

    Apprenticeship category
    Sales, marketing and procurement
  84. Commercial catering equipment technician (level 3)

    Installing, maintaining and repairing commercial catering equipment.

    Apprenticeship category
    Engineering and manufacturing
  85. Leader in adult care (level 5)

    Leading the care service and managing teams of carers to look after adults with care needs.

    Apprenticeship category
    Care services
  86. IT solutions technician (level 3)

    Develop, implement and maintain complete IT solutions such as networks, operating systems and applications.

    Apprenticeship category
    Digital
  87. Refrigeration air conditioning and heat pump engineering technician (level 3)

    Planning, preparing and safely carrying out work in process, product and space cooling.

    Apprenticeship category
    Construction and the built environment
  88. Aviation ground operative (level 2)

    Working in a specialist role supporting the safe arrival, turnaround and departure of aircraft at airports, military bases, heliports and other airfields.

    Apprenticeship category
    Transport and logistics
  89. Cultural heritage conservation technician (level 4)

    Preserving public and private heritage objects, collections and sites.

    Apprenticeship category
    Creative and design
  90. Hearing aid dispenser (level 5)

    Working independently to test people's hearing, advising on hearing care and where necessary supplying and fitting hearing aids and other communication devices.

    Apprenticeship category
    Health and science
  91. Operations or departmental manager (level 5)

    Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.

    Apprenticeship category
    Business and administration
  92. Water industry network technician (level 3)

    Water industry network technicians respond to incidents and monitor water or waste water networks, resolving issues or identifying action required.

    Apprenticeship category
    Engineering and manufacturing
  93. Archivist and records manager (level 7)

    Using professional judgement and support of others to ensure the delivery, security and accessibility of records and other materials.

    Apprenticeship category
    Creative and design
  94. Compressed air and vacuum technician (level 3)

    Install and commission compressed air and/or vacuum equipment and their associated systems; and complete servicing, fault diagnosis, repair and to ensure equipment is operating and controlled at its optimum efficiency.

    Apprenticeship category
    Engineering and manufacturing
  95. Non-destructive testing engineer (degree) (level 6)

    Testing materials used in machinery and structures to find faults like corrosion, cracks, flaws and other imperfections.

    Apprenticeship category
    Engineering and manufacturing
  96. Sales executive (level 4)

    Leading end-to-end sales interaction with customers and managing sales internally within an organisation.

    Apprenticeship category
    Sales, marketing and procurement
  97. Animal trainer (level 4)

    Planning, managing, delivering and reviewing the training of animals.

    Apprenticeship category
    Agriculture, environmental and animal care
  98. Community health and wellbeing worker (level 3)

    To work in partnership with individuals and their communities to identify and address health and wellbeing needs, improve health, prevent ill-health and reduce inequalities.

    Apprenticeship category
    Health and science
  99. Passenger transport driver - bus, coach and tram (level 2)

    Operating buses, coaches or trams, making sure passengers get where they're going safely and on time.

    Apprenticeship category
    Transport and logistics
  100. High speed rail and infrastructure technician (level 4)

    Providing technical solutions across the construction, maintenance and operation of a high speed railway.

    Apprenticeship category
    Engineering and manufacturing
  101. Speech and language therapist (integrated degree) (level 6)

    Improving quality of life, health and well-being for people with communication difficulties and/or dysphagia (eating, drinking and swallowing difficulties).

    Apprenticeship category
    Health and science
  102. Dairy technologist (level 5)

    Providing expert technical advice and support on a variety of aspects of dairy production and activities.

    Apprenticeship category
    Health and science
  103. Digital and technology solutions professional (integrated degree) (level 6)

    Maintaining digital and technology strategies through technology leadership.

    Apprenticeship category
    Digital
  104. Serious and complex crime investigator (integrated degree) (level 6)

    Conduct serious and complex investigation.

    Apprenticeship category
    Protective services
  105. Accountancy or taxation professional (level 7)

    Providing financial information and advice to different organisations.

    Apprenticeship category
    Legal, finance and accounting
  106. Debt adviser (level 3)

    Assess a customers full circumstances and provide suitable advice to enable the customer to best manage their debts.

    Apprenticeship category
    Legal, finance and accounting
  107. Metal recycling general operative (level 2)

    Identifying different metals, sorting and separating them into grades

    Apprenticeship category
    Engineering and manufacturing
  108. Packaging professional (integrated degree) (level 6)

    Leading on technical packaging delivery programmes and projects for a multitude of products.

    Apprenticeship category
    Engineering and manufacturing
  109. Digital marketer (integrated degree) (level 6)

    Leading on the creation and execution of a digital marketing strategy.

    Apprenticeship category
    Sales, marketing and procurement
  110. Digital user experience (UX) professional (integrated degree) (level 6)

    Investigate, analyse and design the experience that people have with digital products and services.

    Apprenticeship category
    Digital
  111. Materials process engineer (degree) (level 7)

    Controlling and managing the complex manufacturing processes for different materials

    Apprenticeship category
    Engineering and manufacturing
  112. Payroll assistant manager (level 5)

    Ensure that the employer’s workforce is paid on time and accurately in accordance with worker contractual and United Kingdom regulatory/statutory obligations.

    Apprenticeship category
    Legal, finance and accounting
  113. Technician scientist (level 5)

    Working in a laboratory and using various scientific techniques.

    Apprenticeship category
    Health and science
  114. Cabin crew (level 3)

    Providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight.

    Apprenticeship category
    Transport and logistics
  115. Maritime caterer (level 2)

    Helping run hospitality services for passengers and crew on ships.

    Apprenticeship category
    Catering and hospitality
  116. Network operations (level 2)

    Supporting the safe and efficient operation of the bus, coach and rail transport networks.

    Apprenticeship category
    Transport and logistics
  117. Train driver (level 3)

    Responsible for driving trains in a safe, punctual, economic manner over various routes.

    Apprenticeship category
    Transport and logistics
  118. Autocare technician (level 2)

    Carrying out a range of services and repairs to cars, car derived vans and light goods vehicles.

    Apprenticeship category
    Engineering and manufacturing
  119. Butcher (level 2)

    Working in a butchers, butchery department or meat processing plan.

    Apprenticeship category
    Sales, marketing and procurement
  120. Fishmonger (level 2)

    Selling fish and seafood products, and advising customers on how to prepare them.

    Apprenticeship category
    Sales, marketing and procurement
  121. Hospitality manager (level 4)

    Working across a variety of organisations focusing on ensuring excellent customer experience.

    Apprenticeship category
    Catering and hospitality
  122. Leisure duty manager (level 3)

    Managing the day to day operation of a leisure facility.

    Apprenticeship category
    Business and administration
  123. Retailer (level 2)

    Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses.

    Apprenticeship category
    Sales, marketing and procurement
  124. Supply chain operator (level 2)

    Managing the movement of goods across all sectors and distances for a range of customers from private individuals and sole traders through to large global organisations.

    Apprenticeship category
    Transport and logistics
  125. Supply chain warehouse operative (level 2)

    Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment.

    Apprenticeship category
    Transport and logistics
  126. Trade supplier (level 2)

    Ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base.

    Apprenticeship category
    Sales, marketing and procurement
  127. Beauty and make up consultant (level 2)

    Selling beauty products and helping customers choose which ones to buy.

    Apprenticeship category
    Hair and beauty
  128. Hospitality team member (level 2)

    Carrying out a range of general and specialist roles within hospitality businesses, including bars, cafes, conference centres, restaurants and hotels.

    Apprenticeship category
    Catering and hospitality
  129. Business fire safety advisor (level 3)

    Work with businesses to help protect their premises from fire.

    Apprenticeship category
    Protective services
  130. Passenger transport operations manager (level 4)

    Managing, planning and coordinating passenger transport operations

    Apprenticeship category
    Transport and logistics
  131. Fire safety engineer (degree) (level 6)

    Provide specialist, fire-related information across the built environment to protect people and property from the destructive effects of fire by applying science and engineering principles.

    Apprenticeship category
    Construction and the built environment
  132. Hire controller (plant, tools and equipment) (level 2)

    Providing specialist plant, tools, machinery or equipment on short or long-term hire.

    Apprenticeship category
    Construction and the built environment
  133. Digital community manager (level 4)

    Facilitate and instigate direct communication online between the end user or customer and the organisation.

    Apprenticeship category
    Digital
  134. Marketing assistant (level 3)

    Supporting customer focused marketing activities through awareness raising and/or perception building.

    Apprenticeship category
    Sales, marketing and procurement
  135. Credit controller and collector (level 2)

    Monitor and manage customer accounts, follow financial policies to collect money owed to organisations.

    Apprenticeship category
    Legal, finance and accounting
  136. Advanced beauty therapist (level 3)

    Provide, design and implement bespoke treatment plans.

    Apprenticeship category
    Hair and beauty
  137. Automation and controls engineering technician (level 4)

    Installing and maintaining hardware and software for automation systems.

    Apprenticeship category
    Engineering and manufacturing
  138. Beauty therapist (level 2)

    Completing beauty treatments as a key part of a beauty business.

    Apprenticeship category
    Hair and beauty
  139. Construction equipment maintenance mechanic (level 2)

    Service, maintain and repair the wide range of construction-based equipment used within the construction and allied industries.

    Apprenticeship category
    Engineering and manufacturing
  140. Equine groom (level 2)

    Working with and caring for horses.

    Apprenticeship category
    Agriculture, environmental and animal care
  141. Lift truck and powered access engineering technician (level 3)

    Service, repair and maintain lift trucks and powered access vehicles.

    Apprenticeship category
    Engineering and manufacturing
  142. Marine electrician (level 3)

    Conduct a wide range of marine electrical work.

    Apprenticeship category
    Engineering and manufacturing
  143. Senior and head of facilities management (integrated degree) (level 6)

    Delivering a variety of integrated facilities management operational services across multiple sites.

    Apprenticeship category
    Construction and the built environment
  144. Anti-social behaviour and community safety officer (level 4)

    Investigate reports of anti-social behaviour.

    Apprenticeship category
    Protective services
  145. Bus and coach engineering technician (level 3)

    Carrying out a range of engineering work on buses and coaches for bus and coach operators.

    Apprenticeship category
    Engineering and manufacturing
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