Training provider

CITY OF BRISTOL COLLEGE

UKPRN 10001467

Hospitality team member (level 2)

Training options for this course

This provider offers these training options for this course in PO3 Portsmouth. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
At apprentice's workplace Training at the employer's location.	This provider has said they do not deliver training at apprentice's workplaces in your region.

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

1

apprentice have completed this course and taken their end-point assessment with this provider since 2025

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 22 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (3 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 3 employers)

  33%67%

• Getting new apprentices started(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  50%50%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 3 employers)

  67%33%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	33%	67%	3
Getting new apprentices started	100%	0%	2
Improving apprentice skills	50%	50%	2
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	67%	33%	3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (8 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 8 apprentices)

  50%50%

• Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

  62%38%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 8 apprentices)

  50%50%

• Providing accessible training resources(selected by 8 apprentices)

  50%50%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

  25%75%

• Taking into account your previous learning(selected by 8 apprentices)

  25%75%

• Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

  50%50%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

  38%62%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 8 apprentices)

  50%50%

• Supporting you and your apprenticeship(selected by 8 apprentices)

  38%62%

• Resolving any issues you have(selected by 8 apprentices)

  25%75%

• Preparing you for success in your future career(selected by 8 apprentices)

  38%62%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	50%	50%
Ensuring you understand the requirements of your end-point assessment	62%	38%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	50%	50%
Providing accessible training resources	50%	50%
Balancing online learning with classroom-based training to suit your apprenticeship	25%	75%
Taking into account your previous learning	25%	75%
Giving you relevant training that helps you perform your job better	50%	50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	38%	62%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	50%	50%
Supporting you and your apprenticeship	38%	62%
Resolving any issues you have	25%	75%
Preparing you for success in your future career	38%	62%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 22 apprentices)

  55%45%

• Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

  86%14%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 22 apprentices)

  68%32%

• Providing accessible training resources(selected by 22 apprentices)

  68%32%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

  68%32%

• Taking into account your previous learning(selected by 22 apprentices)

  68%32%

• Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

  64%36%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

  86%14%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 22 apprentices)

  77%23%

• Supporting you and your apprenticeship(selected by 22 apprentices)

  77%23%

• Resolving any issues you have(selected by 22 apprentices)

  68%32%

• Preparing you for success in your future career(selected by 22 apprentices)

  82%18%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	55%	45%
Ensuring you understand the requirements of your end-point assessment	86%	14%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	68%	32%
Providing accessible training resources	68%	32%
Balancing online learning with classroom-based training to suit your apprenticeship	68%	32%
Taking into account your previous learning	68%	32%
Giving you relevant training that helps you perform your job better	64%	36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	77%	23%
Supporting you and your apprenticeship	77%	23%
Resolving any issues you have	68%	32%
Preparing you for success in your future career	82%	18%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (16 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 7 employers)

  100%0%

• Communication with employers(selected by 16 employers)

  50%50%

• Getting new apprentices started(selected by 11 employers)

  73%27%

• Improving apprentice skills(selected by 5 employers)

  60%40%

• Working with small numbers of apprentices(selected by 2 employers)

  50%50%

• Initial assessment of apprentices(selected by 5 employers)

  60%40%

• Reporting on progress of apprentices(selected by 10 employers)

  40%60%

• Adapting to my needs(selected by 3 employers)

  33%67%

• Training facilities(selected by 6 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	7
Communication with employers	50%	50%	16
Getting new apprentices started	73%	27%	11
Improving apprentice skills	60%	40%	5
Working with small numbers of apprentices	50%	50%	2
Initial assessment of apprentices	60%	40%	5
Reporting on progress of apprentices	40%	60%	10
Adapting to my needs	33%	67%	3
Training facilities	100%	0%	6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 22 apprentices)

  59%41%

• Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

  59%41%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 22 apprentices)

  50%50%

• Providing accessible training resources(selected by 22 apprentices)

  73%27%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

  68%32%

• Taking into account your previous learning(selected by 22 apprentices)

  86%14%

• Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

  73%27%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

  82%18%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 22 apprentices)

  68%32%

• Supporting you and your apprenticeship(selected by 22 apprentices)

  68%32%

• Resolving any issues you have(selected by 22 apprentices)

  82%18%

• Preparing you for success in your future career(selected by 22 apprentices)

  68%32%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	59%	41%
Ensuring you understand the requirements of your end-point assessment	59%	41%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	50%	50%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	68%	32%
Taking into account your previous learning	86%	14%
Giving you relevant training that helps you perform your job better	73%	27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	82%	18%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	68%	32%
Supporting you and your apprenticeship	68%	32%
Resolving any issues you have	82%	18%
Preparing you for success in your future career	68%	32%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (48 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 13 employers)

  46%54%

• Communication with employers(selected by 28 employers)

  29%71%

• Getting new apprentices started(selected by 14 employers)

  29%71%

• Improving apprentice skills(selected by 12 employers)

  75%25%

• Working with small numbers of apprentices(selected by 4 employers)

  100%0%

• Initial assessment of apprentices(selected by 11 employers)

  45%55%

• Reporting on progress of apprentices(selected by 18 employers)

  33%67%

• Adapting to my needs(selected by 9 employers)

  56%44%

• Training facilities(selected by 10 employers)

  90%10%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	46%	54%	13
Communication with employers	29%	71%	28
Getting new apprentices started	29%	71%	14
Improving apprentice skills	75%	25%	12
Working with small numbers of apprentices	100%	0%	4
Initial assessment of apprentices	45%	55%	11
Reporting on progress of apprentices	33%	67%	18
Adapting to my needs	56%	44%	9
Training facilities	90%	10%	10

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (35 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 9 employers)

  33%67%

• Communication with employers(selected by 22 employers)

  41%59%

• Getting new apprentices started(selected by 15 employers)

  80%20%

• Improving apprentice skills(selected by 11 employers)

  82%18%

• Working with small numbers of apprentices(selected by 4 employers)

  100%0%

• Initial assessment of apprentices(selected by 9 employers)

  89%11%

• Reporting on progress of apprentices(selected by 19 employers)

  16%84%

• Adapting to my needs(selected by 7 employers)

  71%29%

• Training facilities(selected by 7 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	33%	67%	9
Communication with employers	41%	59%	22
Getting new apprentices started	80%	20%	15
Improving apprentice skills	82%	18%	11
Working with small numbers of apprentices	100%	0%	4
Initial assessment of apprentices	89%	11%	9
Reporting on progress of apprentices	16%	84%	19
Adapting to my needs	71%	29%	7
Training facilities	100%	0%	7

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (102 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 29 employers)

  55%45%

• Communication with employers(selected by 69 employers)

  38%62%

• Getting new apprentices started(selected by 42 employers)

  62%38%

• Improving apprentice skills(selected by 30 employers)

  73%27%

• Working with small numbers of apprentices(selected by 11 employers)

  91%9%

• Initial assessment of apprentices(selected by 26 employers)

  65%35%

• Reporting on progress of apprentices(selected by 50 employers)

  30%70%

• Adapting to my needs(selected by 19 employers)

  58%42%

• Training facilities(selected by 23 employers)

  96%4%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	55%	45%	29
Communication with employers	38%	62%	69
Getting new apprentices started	62%	38%	42
Improving apprentice skills	73%	27%	30
Working with small numbers of apprentices	91%	9%	11
Initial assessment of apprentices	65%	35%	26
Reporting on progress of apprentices	30%	70%	50
Adapting to my needs	58%	42%	19
Training facilities	96%	4%	23

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (52 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 52 apprentices)

  56%44%

• Ensuring you understand the requirements of your end-point assessment(selected by 52 apprentices)

  71%29%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 52 apprentices)

  58%42%

• Providing accessible training resources(selected by 52 apprentices)

  67%33%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 52 apprentices)

  62%38%

• Taking into account your previous learning(selected by 52 apprentices)

  69%31%

• Giving you relevant training that helps you perform your job better(selected by 52 apprentices)

  65%35%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 52 apprentices)

  77%23%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 52 apprentices)

  69%31%

• Supporting you and your apprenticeship(selected by 52 apprentices)

  67%33%

• Resolving any issues you have(selected by 52 apprentices)

  67%33%

• Preparing you for success in your future career(selected by 52 apprentices)

  69%31%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	56%	44%
Ensuring you understand the requirements of your end-point assessment	71%	29%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	58%	42%
Providing accessible training resources	67%	33%
Balancing online learning with classroom-based training to suit your apprenticeship	62%	38%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	65%	35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	77%	23%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	69%	31%
Supporting you and your apprenticeship	67%	33%
Resolving any issues you have	67%	33%
Preparing you for success in your future career	69%	31%

Contact this training provider

• Registered address: St. Georges Road, Bristol, BS1 5UA
• Email: apprentice@cityofbristol.ac.uk
• Telephone: 0117 312 5250
• Website: https://www.cityofbristol.ac.uk/contact-us/

Training provider overview and courses delivered

View 51 courses delivered by this training provider

Select a course to view location, training options and contact details

• Installation and maintenance electrician (level 3)
• Property maintenance operative (level 2)
• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Digital marketer (level 3)
• Commis chef (level 2)
• Hospitality team member (level 2)
• Operations manager (level 5)
• Team leader (level 3)
• Professional accounting or taxation technician (level 4)
• Lead adult care worker (level 3)
• Adult care worker (level 2)
• Customer service practitioner (level 2)
• Assistant accountant (level 3)
• Heavy vehicle service and maintenance technician (level 3)
• Senior production chef (level 3)
• Maintenance and operations engineering technician (level 3)
• Hairdressing professional (level 2)
• Chef de partie (level 3)
• HR support (level 3)
• Business administrator (level 3)
• Civil engineering technician (level 3)
• Plumbing and domestic heating technician (level 3)
• Carpentry and joinery (level 2)
• Craft carpentry and joinery (level 3)
• Civil engineering senior technician (level 4)
• Customer service specialist (level 3)
• Autocare technician (level 2)
• Bricklayer (level 2)
• Teaching assistant (level 3)
• Marketing executive (level 4)
• Engineering operative (level 2)
• Beauty therapist (level 2)
• Production chef (level 2)
• Groundworker (level 2)
• Learning and skills teacher (level 5)
• Early years educator (level 3)
• Digital support technician (level 3)
• Construction quantity surveying technician (level 4)
• Marketing assistant (level 3)
• Accounts or finance assistant (level 2)
• Construction site supervisor (level 4)
• Engineering manufacturing technician (level 4)
• Plasterer (level 2)
• Early years practitioner (level 2)
• Cyber security technician (level 3)
• Data technician (level 3)
• Early years lead practitioner (level 5)
• Lifting equipment technician (level 3)
• Craft bricklayer (level 3)
• Fitted interiors installer (level 2)
• Multi-channel marketer (level 3)

City of Bristol College offers a diverse range of apprenticeships from Level 2 to Level 6. Apprentices learn from staff who are industry experts and subject specialists through a hands-on approach combining work based competence and college based skills and knowledge training tailored around the particular industry. This places them in an ideal position to grow within your company and build your workforce from the ground up. We work closely with many of the region's largest employers along with a strong commitment to supporting our local small businesses to grow, whether through investing in existing employees' skills development or by identifying new skills to give them the edge.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for CITY OF BRISTOL COLLEGE .

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Shortlisted

CITY OF BRISTOL COLLEGE is 1 of 90 training providers for Hospitality team member (level 2).

View training providers for this course