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Apprenticeship training course

Unified communications trouble shooter (level 4)

Install equipment and software, handle incidents and requests for help across unified communications technologies.

Level
4
Equivalent to higher national certificate (HNC)
Typical duration
24 months
Apprenticeship category
Digital
Maximum funding
£18,000
Maximum amount government will fund
for apprenticeship training.
Also known as
  • data field engineer
  • microsoft consultant
  • microsoft support field engineer
  • unified communications desk engineer
  • unified communications field engineer
  • voice field engineer

Full information on Unified communications trouble shooter (level 4) is available from the Institute for Apprenticeships and Technical Education.

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