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Unified communications trouble shooter (level 4)

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Information about Unified communications trouble shooter (level 4)

Install equipment and software, handle incidents and requests for help across unified communications technologies.

Knowledge, skills and behaviours
View knowledge, skills and behaviours
Training category (sector)
Digital
Training level
4
Equal to higher national certificate (HNC)
Course duration
24 months
Maximum funding
£18,000
Maximum government funding for
apprenticeship training and assessment costs.
Job titles include
  • unified communications desk engineer
  • unified communications field engineer
  • data field engineer
  • voice field engineer
  • microsoft support field engineer
  • microsoft consultant

View more information about Unified communications trouble shooter (level 4) from Skills England.