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Apprenticeship training course

Unified communications trouble shooter (level 4)

Install equipment and software, handle incidents and requests for help across unified communications technologies.

Qualification level
Equivalent to higher national certificate (HNC).
Typical duration
24 months
Apprenticeship category
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Also known as
  • data field engineer
  • microsoft consultant
  • microsoft support field engineer
  • unified communications desk engineer
  • unified communications field engineer
  • voice field engineer

Full information on Unified communications trouble shooter (level 4) is available from the Institute for Apprenticeships and Technical Education.

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