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This provider offers these training options for this course.
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to view what options are available in your location and distances from your location to the training options.
Training option
Location
At apprentice's workplace
Training at the employer's location.
Training is provided at apprentice's workplaces across England.
Block release
Training in blocks of a week or more at the provider's location.
2 Eastbourne Terrace, London, W2 6LG
Day release
One day a week at the provider's location.
2 Eastbourne Terrace, London, W2 6LG
Course achievements and participation
Achievements
56.5%
of apprentices (1192 of 2110) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 43.5% did not pass or left the course before taking the assessment.
59.6% national achievement rate
Participation
3344
apprentices have completed this course and taken their end-point assessment with this provider since 2020
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 4 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 613 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 2 employers)
50%50%
Getting new apprentices started(selected by 3 employers)
100%0%
Improving apprentice skills(selected by 2 employers)
100%0%
Working with small numbers of apprentices(selected by 2 employers)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 3 employers)
0%100%
Adapting to my needs(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
50%
50%
2
Getting new apprentices started
100%
0%
3
Improving apprentice skills
100%
0%
2
Working with small numbers of apprentices
100%
0%
2
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
0%
100%
3
Adapting to my needs
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(484 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 484 apprentices)
78%22%
Ensuring you understand the requirements of your end-point assessment(selected by 484 apprentices)
83%17%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 484 apprentices)
80%20%
Providing accessible training resources(selected by 484 apprentices)
89%11%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 484 apprentices)
71%29%
Taking into account your previous learning(selected by 484 apprentices)
71%29%
Giving you relevant training that helps you perform your job better(selected by 484 apprentices)
79%21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 484 apprentices)
89%11%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 484 apprentices)
87%13%
Supporting you and your apprenticeship(selected by 484 apprentices)
81%19%
Resolving any issues you have(selected by 484 apprentices)
80%20%
Preparing you for success in your future career(selected by 484 apprentices)
76%24%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
78%
22%
Ensuring you understand the requirements of your end-point assessment
83%
17%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
80%
20%
Providing accessible training resources
89%
11%
Balancing online learning with classroom-based training to suit your apprenticeship
71%
29%
Taking into account your previous learning
71%
29%
Giving you relevant training that helps you perform your job better
79%
21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
89%
11%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
87%
13%
Supporting you and your apprenticeship
81%
19%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
76%
24%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 2 employers)
0%100%
Getting new apprentices started(selected by 3 employers)
67%33%
Improving apprentice skills(selected by 3 employers)
67%33%
Working with small numbers of apprentices(selected by 2 employers)
50%50%
Reporting on progress of apprentices(selected by 2 employers)
0%100%
Adapting to my needs(selected by 2 employers)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
0%
100%
2
Getting new apprentices started
67%
33%
3
Improving apprentice skills
67%
33%
3
Working with small numbers of apprentices
50%
50%
2
Reporting on progress of apprentices
0%
100%
2
Adapting to my needs
0%
100%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(613 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 613 apprentices)
78%22%
Ensuring you understand the requirements of your end-point assessment(selected by 613 apprentices)
84%16%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 613 apprentices)
76%24%
Providing accessible training resources(selected by 613 apprentices)
89%11%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 613 apprentices)
67%33%
Taking into account your previous learning(selected by 613 apprentices)
68%32%
Giving you relevant training that helps you perform your job better(selected by 613 apprentices)
77%23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 613 apprentices)
89%11%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 613 apprentices)
87%13%
Supporting you and your apprenticeship(selected by 613 apprentices)
86%14%
Resolving any issues you have(selected by 613 apprentices)
80%20%
Preparing you for success in your future career(selected by 613 apprentices)
78%22%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
78%
22%
Ensuring you understand the requirements of your end-point assessment
84%
16%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
76%
24%
Providing accessible training resources
89%
11%
Balancing online learning with classroom-based training to suit your apprenticeship
67%
33%
Taking into account your previous learning
68%
32%
Giving you relevant training that helps you perform your job better
77%
23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
89%
11%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
87%
13%
Supporting you and your apprenticeship
86%
14%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
78%
22%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(43 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 25 employers)
76%24%
Communication with employers(selected by 33 employers)
73%27%
Getting new apprentices started(selected by 20 employers)
75%25%
Improving apprentice skills(selected by 22 employers)
86%14%
Working with small numbers of apprentices(selected by 9 employers)
11%89%
Initial assessment of apprentices(selected by 7 employers)
57%43%
Reporting on progress of apprentices(selected by 9 employers)
56%44%
Adapting to my needs(selected by 19 employers)
47%53%
Training facilities(selected by 8 employers)
25%75%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
76%
24%
25
Communication with employers
73%
27%
33
Getting new apprentices started
75%
25%
20
Improving apprentice skills
86%
14%
22
Working with small numbers of apprentices
11%
89%
9
Initial assessment of apprentices
57%
43%
7
Reporting on progress of apprentices
56%
44%
9
Adapting to my needs
47%
53%
19
Training facilities
25%
75%
8
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(620 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 620 apprentices)
84%16%
Ensuring you understand the requirements of your end-point assessment(selected by 620 apprentices)
89%11%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 620 apprentices)
83%17%
Providing accessible training resources(selected by 620 apprentices)
93%7%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 620 apprentices)
72%28%
Taking into account your previous learning(selected by 620 apprentices)
70%30%
Giving you relevant training that helps you perform your job better(selected by 620 apprentices)
85%15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 620 apprentices)
91%9%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 620 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 620 apprentices)
92%8%
Resolving any issues you have(selected by 620 apprentices)
88%12%
Preparing you for success in your future career(selected by 620 apprentices)
86%14%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
84%
16%
Ensuring you understand the requirements of your end-point assessment
89%
11%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
83%
17%
Providing accessible training resources
93%
7%
Balancing online learning with classroom-based training to suit your apprenticeship
72%
28%
Taking into account your previous learning
70%
30%
Giving you relevant training that helps you perform your job better
85%
15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
91%
9%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
91%
9%
Supporting you and your apprenticeship
92%
8%
Resolving any issues you have
88%
12%
Preparing you for success in your future career
86%
14%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(152 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 46 employers)
78%22%
Communication with employers(selected by 113 employers)
65%35%
Getting new apprentices started(selected by 76 employers)
88%12%
Improving apprentice skills(selected by 55 employers)
84%16%
Working with small numbers of apprentices(selected by 36 employers)
72%28%
Initial assessment of apprentices(selected by 44 employers)
66%34%
Reporting on progress of apprentices(selected by 73 employers)
55%45%
Adapting to my needs(selected by 54 employers)
67%33%
Training facilities(selected by 15 employers)
67%33%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
78%
22%
46
Communication with employers
65%
35%
113
Getting new apprentices started
88%
12%
76
Improving apprentice skills
84%
16%
55
Working with small numbers of apprentices
72%
28%
36
Initial assessment of apprentices
66%
34%
44
Reporting on progress of apprentices
55%
45%
73
Adapting to my needs
67%
33%
54
Training facilities
67%
33%
15
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(55 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 55 apprentices)
85%15%
Ensuring you understand the requirements of your end-point assessment(selected by 55 apprentices)
87%13%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 55 apprentices)
82%18%
Providing accessible training resources(selected by 55 apprentices)
93%7%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 55 apprentices)
62%38%
Taking into account your previous learning(selected by 55 apprentices)
65%35%
Giving you relevant training that helps you perform your job better(selected by 55 apprentices)
82%18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 55 apprentices)
93%7%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 55 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 55 apprentices)
91%9%
Resolving any issues you have(selected by 55 apprentices)
89%11%
Preparing you for success in your future career(selected by 55 apprentices)
87%13%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
85%
15%
Ensuring you understand the requirements of your end-point assessment
87%
13%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
82%
18%
Providing accessible training resources
93%
7%
Balancing online learning with classroom-based training to suit your apprenticeship
62%
38%
Taking into account your previous learning
65%
35%
Giving you relevant training that helps you perform your job better
82%
18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
93%
7%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
91%
9%
Supporting you and your apprenticeship
91%
9%
Resolving any issues you have
89%
11%
Preparing you for success in your future career
87%
13%
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(99 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 37 employers)
84%16%
Communication with employers(selected by 85 employers)
78%22%
Getting new apprentices started(selected by 49 employers)
86%14%
Improving apprentice skills(selected by 38 employers)
82%18%
Working with small numbers of apprentices(selected by 19 employers)
79%21%
Initial assessment of apprentices(selected by 32 employers)
66%34%
Reporting on progress of apprentices(selected by 53 employers)
58%42%
Adapting to my needs(selected by 31 employers)
74%26%
Training facilities(selected by 11 employers)
64%36%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
84%
16%
37
Communication with employers
78%
22%
85
Getting new apprentices started
86%
14%
49
Improving apprentice skills
82%
18%
38
Working with small numbers of apprentices
79%
21%
19
Initial assessment of apprentices
66%
34%
32
Reporting on progress of apprentices
58%
42%
53
Adapting to my needs
74%
26%
31
Training facilities
64%
36%
11
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(302 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 110 employers)
80%20%
Communication with employers(selected by 235 employers)
70%30%
Getting new apprentices started(selected by 151 employers)
85%15%
Improving apprentice skills(selected by 120 employers)
83%17%
Working with small numbers of apprentices(selected by 68 employers)
66%34%
Initial assessment of apprentices(selected by 84 employers)
64%36%
Reporting on progress of apprentices(selected by 140 employers)
54%46%
Adapting to my needs(selected by 107 employers)
64%36%
Training facilities(selected by 34 employers)
56%44%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
80%
20%
110
Communication with employers
70%
30%
235
Getting new apprentices started
85%
15%
151
Improving apprentice skills
83%
17%
120
Working with small numbers of apprentices
66%
34%
68
Initial assessment of apprentices
64%
36%
84
Reporting on progress of apprentices
54%
46%
140
Adapting to my needs
64%
36%
107
Training facilities
56%
44%
34
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(1772 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 1772 apprentices)
80%20%
Ensuring you understand the requirements of your end-point assessment(selected by 1772 apprentices)
85%15%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 1772 apprentices)
80%20%
Providing accessible training resources(selected by 1772 apprentices)
90%10%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 1772 apprentices)
70%30%
Taking into account your previous learning(selected by 1772 apprentices)
70%30%
Giving you relevant training that helps you perform your job better(selected by 1772 apprentices)
81%19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 1772 apprentices)
90%10%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 1772 apprentices)
88%12%
Supporting you and your apprenticeship(selected by 1772 apprentices)
87%13%
Resolving any issues you have(selected by 1772 apprentices)
83%17%
Preparing you for success in your future career(selected by 1772 apprentices)
81%19%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
80%
20%
Ensuring you understand the requirements of your end-point assessment
85%
15%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
80%
20%
Providing accessible training resources
90%
10%
Balancing online learning with classroom-based training to suit your apprenticeship
70%
30%
Taking into account your previous learning
70%
30%
Giving you relevant training that helps you perform your job better
81%
19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
90%
10%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
88%
12%
Supporting you and your apprenticeship
87%
13%
Resolving any issues you have
83%
17%
Preparing you for success in your future career
81%
19%
Contact this training provider
Registered address
2 Eastbourne Terrace, 5th And 6th Floors, London, W2 6LG
Multiverse is a new tech-first institution that combines work and learning to deliver equitable access to economic opportunity for everyone. Multiverse closes the critical skill gaps through a new kind of apprenticeship, harnessing the best of human-centred coaching, AI and tech to deliver an approach to learning that’s measured, applied, guided and equitable.