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Training provider

SKILLS EDGE TRAINING LTD

UKPRN 10030249

Financial services administrator (level 3)

Training options for this course

This provider offers these training options for this course in CH62 3PA. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

Day release

One day a week at the provider's location.

185.0 miles to closest location: 8 Thorpe Road, Norwich, Norfolk, NR1 1RY

Course achievements and participation

Achievements

65.9%

of apprentices (26 of 40) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 34.1% did not pass or left the course before taking the assessment.

49.1% national achievement rate

Participation

118

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 18 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    100%0%
  • Communication with employers(selected by 2 employers)

    50%50%
  • Getting new apprentices started(selected by 3 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 3 employers)

    100%0%
  • Training facilities(selected by 2 employers)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 4
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 3
Improving apprentice skills 0% 100% 1
Reporting on progress of apprentices 100% 0% 3
Training facilities 0% 100% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    43%57%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    57%43%

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    43%57%
  • Providing accessible training resources(selected by 7 apprentices)

    29%71%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    71%29%
  • Taking into account your previous learning(selected by 7 apprentices)

    43%57%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    57%43%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    57%43%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    57%43%
  • Resolving any issues you have(selected by 7 apprentices)

    57%43%
  • Preparing you for success in your future career(selected by 7 apprentices)

    57%43%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 43% 57%
Ensuring you understand the requirements of your end-point assessment 57% 43%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 43% 57%
Providing accessible training resources 29% 71%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 43% 57%
Giving you relevant training that helps you perform your job better 57% 43%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 57% 43%
Supporting you and your apprenticeship 57% 43%
Resolving any issues you have 57% 43%
Preparing you for success in your future career 57% 43%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 1 employer)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 100% 0% 1
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (18 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 18 apprentices)

    50%50%
  • Ensuring you understand the requirements of your end-point assessment(selected by 18 apprentices)

    61%39%

Organisation

  • Organising well-structured training(selected by 18 apprentices)

    67%33%
  • Providing accessible training resources(selected by 18 apprentices)

    67%33%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 18 apprentices)

    50%50%
  • Taking into account your previous learning(selected by 18 apprentices)

    61%39%
  • Giving you relevant training that helps you perform your job better(selected by 18 apprentices)

    44%56%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 18 apprentices)

    78%22%

Support

  • Helping you learn new skills and develop existing ones(selected by 18 apprentices)

    61%39%
  • Supporting you and your apprenticeship(selected by 18 apprentices)

    61%39%
  • Resolving any issues you have(selected by 18 apprentices)

    50%50%
  • Preparing you for success in your future career(selected by 18 apprentices)

    50%50%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 50% 50%
Ensuring you understand the requirements of your end-point assessment 61% 39%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 67% 33%
Providing accessible training resources 67% 33%
Balancing online learning with classroom-based training to suit your apprenticeship 50% 50%
Taking into account your previous learning 61% 39%
Giving you relevant training that helps you perform your job better 44% 56%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 78% 22%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 61% 39%
Supporting you and your apprenticeship 61% 39%
Resolving any issues you have 50% 50%
Preparing you for success in your future career 50% 50%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (38 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 26 employers)

    85%15%
  • Communication with employers(selected by 26 employers)

    58%42%
  • Getting new apprentices started(selected by 18 employers)

    83%17%
  • Improving apprentice skills(selected by 21 employers)

    90%10%
  • Working with small numbers of apprentices(selected by 6 employers)

    67%33%
  • Initial assessment of apprentices(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 23 employers)

    78%22%
  • Adapting to my needs(selected by 8 employers)

    25%75%
  • Training facilities(selected by 7 employers)

    57%43%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 85% 15% 26
Communication with employers 58% 42% 26
Getting new apprentices started 83% 17% 18
Improving apprentice skills 90% 10% 21
Working with small numbers of apprentices 67% 33% 6
Initial assessment of apprentices 100% 0% 3
Reporting on progress of apprentices 78% 22% 23
Adapting to my needs 25% 75% 8
Training facilities 57% 43% 7

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (21 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 21 apprentices)

    67%33%
  • Ensuring you understand the requirements of your end-point assessment(selected by 21 apprentices)

    76%24%

Organisation

  • Organising well-structured training(selected by 21 apprentices)

    71%29%
  • Providing accessible training resources(selected by 21 apprentices)

    86%14%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 21 apprentices)

    62%38%
  • Taking into account your previous learning(selected by 21 apprentices)

    62%38%
  • Giving you relevant training that helps you perform your job better(selected by 21 apprentices)

    62%38%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 21 apprentices)

    57%43%

Support

  • Helping you learn new skills and develop existing ones(selected by 21 apprentices)

    81%19%
  • Supporting you and your apprenticeship(selected by 21 apprentices)

    86%14%
  • Resolving any issues you have(selected by 21 apprentices)

    86%14%
  • Preparing you for success in your future career(selected by 21 apprentices)

    76%24%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 76% 24%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 71% 29%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 62% 38%
Giving you relevant training that helps you perform your job better 62% 38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 57% 43%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 81% 19%
Supporting you and your apprenticeship 86% 14%
Resolving any issues you have 86% 14%
Preparing you for success in your future career 76% 24%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (11 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 6 employers)

    83%17%
  • Communication with employers(selected by 8 employers)

    88%12%
  • Getting new apprentices started(selected by 6 employers)

    83%17%
  • Improving apprentice skills(selected by 5 employers)

    80%20%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    67%33%
  • Adapting to my needs(selected by 1 employer)

    0%100%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 6
Communication with employers 88% 12% 8
Getting new apprentices started 83% 17% 6
Improving apprentice skills 80% 20% 5
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 2
Reporting on progress of apprentices 67% 33% 3
Adapting to my needs 0% 100% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 5 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 5 apprentices)

    100%0%
  • Providing accessible training resources(selected by 5 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 5 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 5 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 5 apprentices)

    100%0%
  • Resolving any issues you have(selected by 5 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 5 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    0%100%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 1
Working with small numbers of apprentices 0% 100% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 1
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (56 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 38 employers)

    87%13%
  • Communication with employers(selected by 38 employers)

    66%34%
  • Getting new apprentices started(selected by 28 employers)

    86%14%
  • Improving apprentice skills(selected by 29 employers)

    86%14%
  • Working with small numbers of apprentices(selected by 8 employers)

    62%38%
  • Initial assessment of apprentices(selected by 6 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 30 employers)

    77%23%
  • Adapting to my needs(selected by 10 employers)

    30%70%
  • Training facilities(selected by 10 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 87% 13% 38
Communication with employers 66% 34% 38
Getting new apprentices started 86% 14% 28
Improving apprentice skills 86% 14% 29
Working with small numbers of apprentices 62% 38% 8
Initial assessment of apprentices 100% 0% 6
Reporting on progress of apprentices 77% 23% 30
Adapting to my needs 30% 70% 10
Training facilities 50% 50% 10

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (51 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 51 apprentices)

    61%39%
  • Ensuring you understand the requirements of your end-point assessment(selected by 51 apprentices)

    71%29%

Organisation

  • Organising well-structured training(selected by 51 apprentices)

    69%31%
  • Providing accessible training resources(selected by 51 apprentices)

    73%27%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 51 apprentices)

    61%39%
  • Taking into account your previous learning(selected by 51 apprentices)

    61%39%
  • Giving you relevant training that helps you perform your job better(selected by 51 apprentices)

    59%41%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 51 apprentices)

    75%25%

Support

  • Helping you learn new skills and develop existing ones(selected by 51 apprentices)

    73%27%
  • Supporting you and your apprenticeship(selected by 51 apprentices)

    75%25%
  • Resolving any issues you have(selected by 51 apprentices)

    71%29%
  • Preparing you for success in your future career(selected by 51 apprentices)

    67%33%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 61% 39%
Ensuring you understand the requirements of your end-point assessment 71% 29%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 69% 31%
Providing accessible training resources 73% 27%
Balancing online learning with classroom-based training to suit your apprenticeship 61% 39%
Taking into account your previous learning 61% 39%
Giving you relevant training that helps you perform your job better 59% 41%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 75% 25%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 73% 27%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 71% 29%
Preparing you for success in your future career 67% 33%

Contact this training provider

Registered address
C/O Murrells Limited, 69-75 Thorpe Road, Norwich, NR1 1UA
Telephone
03333583559

Training provider overview and courses delivered

View 13 courses delivered by this training provider

Skills Edge Training is a national training provider specialising in Financial Services, Insurance, Business and Management. We are proud to have been recognised by the Chartered Insurance Institute as a CII Aspire apprenticeships Provider for proven expertise of delivering the best training for apprenticeship standards. We are an Ofsted Grade 2 Training Provider, and we pride ourselves on being at the forefront of online delivery that inspires innovation, curiosity, and professional growth through learning. Skills Edge has supported thousands of apprentices to up-skill and find work. All our trainers bring extensive industry knowledge and insights to add real work context and structure to your training.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for SKILLS EDGE TRAINING LTD .

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Shortlisted

SKILLS EDGE TRAINING LTD is 1 of 11 training providers for Financial services administrator (level 3).

View training providers for this course