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Training provider

CSA (SERVICES) LTD

Employer reviews

Excellent (169 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 63% 37% 115
Reporting on progress of apprentices 29% 71% 89
Working with small numbers of apprentices 97% 3% 74
Getting new apprentices started 93% 7% 57
Providing the right training at the right time 81% 19% 48
Improving apprentice skills 88% 12% 42
Adapting to my needs 73% 27% 37
Initial assessment of apprentices 67% 33% 30
Training facilities 64% 36% 14

Apprentice reviews

Excellent (12 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 92% 8%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 92% 8%

Provider overview

The Credit Services Association is a Trade Association which represents the Debt Collection/Purchase Sector in the UK. Amongst a range of services we provide including a binding code of conduct for members,compliance advice and guidance, we offer training and qualifications in Debt Collection and Compliance. Our apprenticeship programmes are available across England and we specialise in Credit and Collections,Compliance and Counter Fraud Investigation . Wholly employer-owned, our apprenticeship programmes are designed to meet the needs of your business and we work in full partnership with employers to ensure your apprenticeship programmes add real value to your recruitment, talent management and people development strategy.

Apprenticeship training course

Credit controller and collector (level 2)

CSA (SERVICES) LTD’s training options

Head office

2 Esh Plaza, Sir Bobby Robson Way, Newcastle Upon Tyne, NE13 9BA

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check CSA (SERVICES) LTD’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01912170775
Shortlisted

CSA (SERVICES) LTD is 1 of 4 training providers for Credit controller and collector (level 2).

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