Training provider

THE EDUCATION AND SKILLS PARTNERSHIP LTD

UKPRN 10052437

Learning and skills mentor (level 4)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
At learner's workplace	0.0 miles to learner's work location

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

No data

Not enough apprentices have completed a course with this provider to show participation

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 2 employers)

  50%50%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 3 employers)

  67%33%

• Working with small numbers of apprentices(selected by 4 employers)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	50%	50%	2
Getting new apprentices started	100%	0%	1
Improving apprentice skills	67%	33%	3
Working with small numbers of apprentices	100%	0%	4
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 6 apprentices)

  67%33%

• Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

  67%33%

Organisation

• Organising well-structured training(selected by 6 apprentices)

  83%17%

• Providing accessible training resources(selected by 6 apprentices)

  67%33%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

  67%33%

• Taking into account your previous learning(selected by 6 apprentices)

  50%50%

• Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

  83%17%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 6 apprentices)

  83%17%

• Supporting you and your apprenticeship(selected by 6 apprentices)

  83%17%

• Resolving any issues you have(selected by 6 apprentices)

  83%17%

• Preparing you for success in your future career(selected by 6 apprentices)

  67%33%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	67%	33%
Ensuring you understand the requirements of your end-point assessment	67%	33%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	83%	17%
Providing accessible training resources	67%	33%
Balancing online learning with classroom-based training to suit your apprenticeship	67%	33%
Taking into account your previous learning	50%	50%
Giving you relevant training that helps you perform your job better	83%	17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	83%	17%
Supporting you and your apprenticeship	83%	17%
Resolving any issues you have	83%	17%
Preparing you for success in your future career	67%	33%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 1 employer)

  0%100%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	0%	100%	1
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	1
Working with small numbers of apprentices	100%	0%	1
Reporting on progress of apprentices	0%	100%	1
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (8 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 8 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

  100%0%

Organisation

• Organising well-structured training(selected by 8 apprentices)

  100%0%

• Providing accessible training resources(selected by 8 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

  88%12%

• Taking into account your previous learning(selected by 8 apprentices)

  88%12%

• Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

  100%0%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

  88%12%

Support

• Helping you learn new skills and develop existing ones(selected by 8 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 8 apprentices)

  100%0%

• Resolving any issues you have(selected by 8 apprentices)

  88%12%

• Preparing you for success in your future career(selected by 8 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	88%	12%
Taking into account your previous learning	88%	12%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	88%	12%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	88%	12%
Preparing you for success in your future career	100%	0%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (8 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 6 employers)

  67%33%

• Communication with employers(selected by 6 employers)

  83%17%

• Getting new apprentices started(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 5 employers)

  80%20%

• Initial assessment of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

• Adapting to my needs(selected by 3 employers)

  67%33%

• Training facilities(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	67%	33%	6
Communication with employers	83%	17%	6
Getting new apprentices started	100%	0%	2
Improving apprentice skills	80%	20%	5
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	100%	0%	1
Adapting to my needs	67%	33%	3
Training facilities	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (14 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 9 employers)

  78%22%

• Communication with employers(selected by 9 employers)

  67%33%

• Getting new apprentices started(selected by 4 employers)

  100%0%

• Improving apprentice skills(selected by 9 employers)

  78%22%

• Working with small numbers of apprentices(selected by 5 employers)

  100%0%

• Initial assessment of apprentices(selected by 3 employers)

  100%0%

• Reporting on progress of apprentices(selected by 4 employers)

  50%50%

• Adapting to my needs(selected by 4 employers)

  75%25%

• Training facilities(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	78%	22%	9
Communication with employers	67%	33%	9
Getting new apprentices started	100%	0%	4
Improving apprentice skills	78%	22%	9
Working with small numbers of apprentices	100%	0%	5
Initial assessment of apprentices	100%	0%	3
Reporting on progress of apprentices	50%	50%	4
Adapting to my needs	75%	25%	4
Training facilities	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (14 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 14 apprentices)

  86%14%

• Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)

  86%14%

Organisation

• Organising well-structured training(selected by 14 apprentices)

  93%7%

• Providing accessible training resources(selected by 14 apprentices)

  86%14%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)

  79%21%

• Taking into account your previous learning(selected by 14 apprentices)

  71%29%

• Giving you relevant training that helps you perform your job better(selected by 14 apprentices)

  93%7%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)

  93%7%

Support

• Helping you learn new skills and develop existing ones(selected by 14 apprentices)

  93%7%

• Supporting you and your apprenticeship(selected by 14 apprentices)

  93%7%

• Resolving any issues you have(selected by 14 apprentices)

  86%14%

• Preparing you for success in your future career(selected by 14 apprentices)

  86%14%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	86%	14%
Ensuring you understand the requirements of your end-point assessment	86%	14%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	93%	7%
Providing accessible training resources	86%	14%
Balancing online learning with classroom-based training to suit your apprenticeship	79%	21%
Taking into account your previous learning	71%	29%
Giving you relevant training that helps you perform your job better	93%	7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	93%	7%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	93%	7%
Supporting you and your apprenticeship	93%	7%
Resolving any issues you have	86%	14%
Preparing you for success in your future career	86%	14%

Contact this training provider

• Registered address: Ground Floor, Williamson House, Wotton Road, Ashford, TN23 6LW
• Email: apprentices@esp-ac.uk
• Telephone: 01233632111
• Website: https://esp-ac.uk/

Training provider overview

Ignite your workforce’s potential with The Education and Skills Partnership (ESP), a proven apprenticeship provider you can trust, backed by 10 years of exceptional delivery experience and unparalleled industry know-how. Based in Kent with nationwide reach, we deliver dynamic, tailored training and apprenticeship programmes that propel your business forward. Our seasoned management team and industry-expert trainers craft innovative solutions to empower your team, from shop floor to boardroom. Rely on ESP’s proven expertise to transform your workforce with high-impact training that delivers results. Choose ESP for a trusted partner committed to your success, driving growth through cutting-edge workforce development.

Overall participation rates and reviews

Find overall participation rates and reviews from employers and apprentices by visiting their training provider details page .

Courses offered by this training provider

Foundation apprenticeships

View 1 foundation apprenticeship delivered by this training provider

• Hardware, network and infrastructure foundation apprenticeship (level 2)

Apprenticeships

View 37 apprenticeships delivered by this training provider

• Artificial intelligence (AI) and automation practitioner (level 4)
• Associate project manager (level 4)
• Business administrator (level 3)
• CNFE - Cellular network field engineer (level 4)
• Coaching professional (level 5)
• Construction plant operative (level 2)
• Customer service practitioner (level 2)
• Customer service specialist (level 3)
• Digital marketer (level 3)
• Employability practitioner (level 4)
• Financial services administrator (level 3)
• Hairdressing professional (level 2)
• Highways maintenance skilled operative (level 2)
• HR support (level 3)
• Information communications technician (level 3)
• IT solutions technician (level 3)
• Lean manufacturing operative (level 2)
• Learning and development consultant business partner (level 5)
• Learning and development practitioner (level 3)
• Learning and skills assessor (level 3)
• Learning and skills mentor (level 4)
• Learning and skills teacher (level 5)
• Lifting technician (level 2)
• Network cable installer (level 3)
• Operations manager (level 5)
• Recruiter (level 3)
• Retail manager (level 4)
• Retail team leader (level 3)
• Retailer (level 2)
• Safety, health and environment technician (level 3)
• Sales executive (level 4)
• Supply chain operator (level 2)
• Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)
• Supply chain warehouse operative (level 2)
• Teaching assistant (level 3)
• Team leader (level 3)
• Telecoms field operative (level 2)

Shortlist full. Manage shortlist

Shortlisted

THE EDUCATION AND SKILLS PARTNERSHIP LTD is 1 of 64 training providers for Learning and skills mentor (level 4).

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