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Apprenticeship training course

Port agent (level 3)

Represent the vessel operators or owners to facilitate the efficient arrival, working, and departure of their vessels in a port.

Qualification level
Equivalent to A level.
Typical duration
18 months
Apprenticeship category
Transport and logistics
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Boarding Clerk
  • Port Agent
  • Ships Agent
Skills an apprentice will learn
  • Complete the required national and local reporting systems with required vessel and cargo data.
  • Identify and comply with all local, national and international regulations and legislation that apply.
  • Interpret and complete information required on International Maritime Organisation vessel / voyage information forms.
  • Identify the needs of the vessel (within limits of own authority).
  • Source vessel services for the time and place when these are needed.
  • Coordinate crew arrivals/departures required to meet ships complement.
  • Negotiate a positive outcome for the vessel that meets the contractual arrangement.
  • Identify and apply sustainable practices.
  • Plan and prioritise workload to meet objectives.
  • Identify and mitigate risks associated with the vessel and port operations.
  • Respond to unexpected situations and incidents, offering an appropriate remedy.
  • Adopt a communication method that takes account of the audience and is suitable for the circumstances.
  • Make informed recommendations that aid the vessels progress, prioritising health, safety and security.
  • Maintain a network of stakeholders.
  • Utilise the strengths of teams to support vessel progress.
  • Apply relevant IT reporting solutions to assist vessel progress, for example using software required by a particular Government covering the ports jurisdiction.
  • Report on vessel progress, using the required format (e.g., Maritime pro formas).
  • Store data correctly and only share data when it is permitted in accordance with legislation and regulation.
  • Comply with relevant health and safety procedures.
  • Comply with relevant security procedures.
  • Monitor vessel progress against expected plans.
  • Create the required disbursement accounts.
  • Create a required “Statement of Fact”.
  • Match supplier quotations with the services/goods needed to support vessel operations.
  • Apply project management techniques needed to deliver port agency within budget.
  • Provide financial services that meet needs of the vessel (within limits of given authority).
  • Quality assure work in accordance with organisational requirements and contractual arrangements.
  • Handle complaints in line with organisational requirements.
  • Problem solves changes in circumstances impacting vessel progress.

Full information on Port agent (level 3) is available from the Institute for Apprenticeships and Technical Education.

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Apprenticeship location

Canterbury, Kent Remove location

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