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This provider offers these training options for this course.
Search for a city or postcode
to view what options are available in your location and distances from your location to the training options.
Training option
Location
At apprentice's workplace
Training at the employer's location.
Training is provided at apprentice's workplaces in certain regions. Search for a city or postcode to see if the provider offers training at the apprentice's workplace in your location.
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
6
apprentices have completed this course and taken their end-point assessment with this provider since 2024
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Excellent
average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 30 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 2 employers)
50%50%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Adapting to my needs(selected by 1 employer)
100%0%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
50%
50%
2
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Adapting to my needs
100%
0%
1
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(7 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 2 employers)
50%50%
Getting new apprentices started(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 2 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
50%
50%
2
Getting new apprentices started
100%
0%
2
Improving apprentice skills
100%
0%
2
Working with small numbers of apprentices
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(30 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 30 apprentices)
63%37%
Ensuring you understand the requirements of your end-point assessment(selected by 30 apprentices)
77%23%
Organisation
Organising well-structured training(selected by 30 apprentices)
67%33%
Providing accessible training resources(selected by 30 apprentices)
80%20%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 30 apprentices)
70%30%
Taking into account your previous learning(selected by 30 apprentices)
83%17%
Giving you relevant training that helps you perform your job better(selected by 30 apprentices)
67%33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 30 apprentices)
73%27%
Support
Helping you learn new skills and develop existing ones(selected by 30 apprentices)
73%27%
Supporting you and your apprenticeship(selected by 30 apprentices)
70%30%
Resolving any issues you have(selected by 30 apprentices)
80%20%
Preparing you for success in your future career(selected by 30 apprentices)
67%33%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
63%
37%
Ensuring you understand the requirements of your end-point assessment
77%
23%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
67%
33%
Providing accessible training resources
80%
20%
Balancing online learning with classroom-based training to suit your apprenticeship
70%
30%
Taking into account your previous learning
83%
17%
Giving you relevant training that helps you perform your job better
67%
33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
73%
27%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
73%
27%
Supporting you and your apprenticeship
70%
30%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
67%
33%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
1
Getting new apprentices started
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(31 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 31 apprentices)
81%19%
Ensuring you understand the requirements of your end-point assessment(selected by 31 apprentices)
81%19%
Organisation
Organising well-structured training(selected by 31 apprentices)
77%23%
Providing accessible training resources(selected by 31 apprentices)
84%16%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 31 apprentices)
77%23%
Taking into account your previous learning(selected by 31 apprentices)
87%13%
Giving you relevant training that helps you perform your job better(selected by 31 apprentices)
74%26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 31 apprentices)
87%13%
Support
Helping you learn new skills and develop existing ones(selected by 31 apprentices)
84%16%
Supporting you and your apprenticeship(selected by 31 apprentices)
87%13%
Resolving any issues you have(selected by 31 apprentices)
87%13%
Preparing you for success in your future career(selected by 31 apprentices)
81%19%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
81%
19%
Ensuring you understand the requirements of your end-point assessment
81%
19%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
77%
23%
Providing accessible training resources
84%
16%
Balancing online learning with classroom-based training to suit your apprenticeship
77%
23%
Taking into account your previous learning
87%
13%
Giving you relevant training that helps you perform your job better
74%
26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
87%
13%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
84%
16%
Supporting you and your apprenticeship
87%
13%
Resolving any issues you have
87%
13%
Preparing you for success in your future career
81%
19%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(25 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 15 employers)
87%13%
Communication with employers(selected by 18 employers)
78%22%
Getting new apprentices started(selected by 12 employers)
83%17%
Improving apprentice skills(selected by 12 employers)
83%17%
Working with small numbers of apprentices(selected by 7 employers)
100%0%
Initial assessment of apprentices(selected by 2 employers)
50%50%
Reporting on progress of apprentices(selected by 14 employers)
79%21%
Adapting to my needs(selected by 3 employers)
0%100%
Training facilities(selected by 5 employers)
40%60%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
87%
13%
15
Communication with employers
78%
22%
18
Getting new apprentices started
83%
17%
12
Improving apprentice skills
83%
17%
12
Working with small numbers of apprentices
100%
0%
7
Initial assessment of apprentices
50%
50%
2
Reporting on progress of apprentices
79%
21%
14
Adapting to my needs
0%
100%
3
Training facilities
40%
60%
5
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(29 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 29 apprentices)
72%28%
Ensuring you understand the requirements of your end-point assessment(selected by 29 apprentices)
83%17%
Organisation
Organising well-structured training(selected by 29 apprentices)
76%24%
Providing accessible training resources(selected by 29 apprentices)
76%24%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 29 apprentices)
66%34%
Taking into account your previous learning(selected by 29 apprentices)
86%14%
Giving you relevant training that helps you perform your job better(selected by 29 apprentices)
79%21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 29 apprentices)
69%31%
Support
Helping you learn new skills and develop existing ones(selected by 29 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 29 apprentices)
76%24%
Resolving any issues you have(selected by 29 apprentices)
76%24%
Preparing you for success in your future career(selected by 29 apprentices)
83%17%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
72%
28%
Ensuring you understand the requirements of your end-point assessment
83%
17%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
76%
24%
Providing accessible training resources
76%
24%
Balancing online learning with classroom-based training to suit your apprenticeship
66%
34%
Taking into account your previous learning
86%
14%
Giving you relevant training that helps you perform your job better
79%
21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
69%
31%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
76%
24%
Resolving any issues you have
76%
24%
Preparing you for success in your future career
83%
17%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(24 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 5 employers)
100%0%
Communication with employers(selected by 18 employers)
78%22%
Getting new apprentices started(selected by 11 employers)
100%0%
Improving apprentice skills(selected by 4 employers)
75%25%
Working with small numbers of apprentices(selected by 8 employers)
100%0%
Initial assessment of apprentices(selected by 7 employers)
100%0%
Reporting on progress of apprentices(selected by 8 employers)
38%62%
Adapting to my needs(selected by 3 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
5
Communication with employers
78%
22%
18
Getting new apprentices started
100%
0%
11
Improving apprentice skills
75%
25%
4
Working with small numbers of apprentices
100%
0%
8
Initial assessment of apprentices
100%
0%
7
Reporting on progress of apprentices
38%
62%
8
Adapting to my needs
100%
0%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(54 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 21 employers)
90%10%
Communication with employers(selected by 41 employers)
76%24%
Getting new apprentices started(selected by 27 employers)
89%11%
Improving apprentice skills(selected by 19 employers)
84%16%
Working with small numbers of apprentices(selected by 16 employers)
100%0%
Initial assessment of apprentices(selected by 9 employers)
89%11%
Reporting on progress of apprentices(selected by 23 employers)
61%39%
Adapting to my needs(selected by 7 employers)
57%43%
Training facilities(selected by 6 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
90%
10%
21
Communication with employers
76%
24%
41
Getting new apprentices started
89%
11%
27
Improving apprentice skills
84%
16%
19
Working with small numbers of apprentices
100%
0%
16
Initial assessment of apprentices
89%
11%
9
Reporting on progress of apprentices
61%
39%
23
Adapting to my needs
57%
43%
7
Training facilities
50%
50%
6
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(97 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 90 apprentices)
72%28%
Ensuring you understand the requirements of your end-point assessment(selected by 90 apprentices)
80%20%
Organisation
Organising well-structured training(selected by 90 apprentices)
73%27%
Providing accessible training resources(selected by 90 apprentices)
80%20%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 90 apprentices)
71%29%
Taking into account your previous learning(selected by 90 apprentices)
86%14%
Giving you relevant training that helps you perform your job better(selected by 90 apprentices)
73%27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 90 apprentices)
77%23%
Support
Helping you learn new skills and develop existing ones(selected by 90 apprentices)
80%20%
Supporting you and your apprenticeship(selected by 90 apprentices)
78%22%
Resolving any issues you have(selected by 90 apprentices)
81%19%
Preparing you for success in your future career(selected by 90 apprentices)
77%23%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
72%
28%
Ensuring you understand the requirements of your end-point assessment
80%
20%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
73%
27%
Providing accessible training resources
80%
20%
Balancing online learning with classroom-based training to suit your apprenticeship
71%
29%
Taking into account your previous learning
86%
14%
Giving you relevant training that helps you perform your job better
73%
27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
77%
23%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
80%
20%
Supporting you and your apprenticeship
78%
22%
Resolving any issues you have
81%
19%
Preparing you for success in your future career
77%
23%
Contact this training provider
Registered address
The Old Grammar School, 119 St. James Street, Newport, PO30 5HE
HTP Apprenticeship College delivers apprenticeships predominately for the service sector including all areas of Business and Administration, Management, Hospitality and Catering, Retail, Customer Service, Health and Social Care, plus many more. HTP Apprenticeship College is recognised by Ofsted as 'Good' under the latest Education Inspection Framework, holds the Investors in People Gold status as well as the Matrix Standard for Information, Advice and Guidance. Working with employers across the South of England, HTP Apprenticeship College specialises in helping businesses put together apprenticeship strategies to ensure you receive the best value for your investment.