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Training provider

THE DEVELOPMENT MANAGER LTD

UKPRN 10020884

Information communications technician (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces across England.

Block release

Training in blocks of a week or more at the provider's location.

County House, St Mary's Street, Worcester, Worcestershire, WR1 1HB

Day release

One day a week at the provider's location.

County House, St Mary's Street, Worcester, Worcestershire, WR1 1HB

Course achievements and participation

Achievements

86.7%

of apprentices (26 of 30) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 13.3% did not pass or left the course before taking the assessment.

66.7% national achievement rate

Participation

41

apprentices have completed this course and taken their end-point assessment with this provider since 2023

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 6 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 10 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    67%33%
  • Communication with employers(selected by 2 employers)

    50%50%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
  • Adapting to my needs(selected by 2 employers)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 3
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 2
Improving apprentice skills 100% 0% 2
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 1
Adapting to my needs 100% 0% 2
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (11 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 11 apprentices)

    91%9%
  • Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

    91%9%

Organisation

  • Organising well-structured training(selected by 11 apprentices)

    91%9%
  • Providing accessible training resources(selected by 11 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

    91%9%
  • Taking into account your previous learning(selected by 11 apprentices)

    91%9%
  • Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

    82%18%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 11 apprentices)

    91%9%
  • Supporting you and your apprenticeship(selected by 11 apprentices)

    100%0%
  • Resolving any issues you have(selected by 11 apprentices)

    82%18%
  • Preparing you for success in your future career(selected by 11 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 91% 9%
Ensuring you understand the requirements of your end-point assessment 91% 9%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 91% 9%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 91% 9%
Taking into account your previous learning 91% 9%
Giving you relevant training that helps you perform your job better 82% 18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 82% 18%
Preparing you for success in your future career 100% 0%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (6 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    100%0%
  • Adapting to my needs(selected by 5 employers)

    100%0%
  • Training facilities(selected by 4 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 100% 0% 2
Improving apprentice skills 100% 0% 3
Initial assessment of apprentices 100% 0% 2
Adapting to my needs 100% 0% 5
Training facilities 100% 0% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (10 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 10 apprentices)

    90%10%
  • Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)

    90%10%

Organisation

  • Organising well-structured training(selected by 10 apprentices)

    60%40%
  • Providing accessible training resources(selected by 10 apprentices)

    80%20%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)

    70%30%
  • Taking into account your previous learning(selected by 10 apprentices)

    70%30%
  • Giving you relevant training that helps you perform your job better(selected by 10 apprentices)

    90%10%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)

    90%10%

Support

  • Helping you learn new skills and develop existing ones(selected by 10 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 10 apprentices)

    80%20%
  • Resolving any issues you have(selected by 10 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 10 apprentices)

    90%10%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 90% 10%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 60% 40%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 70% 30%
Taking into account your previous learning 70% 30%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 90% 10%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (10 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 8 employers)

    88%12%
  • Communication with employers(selected by 6 employers)

    83%17%
  • Getting new apprentices started(selected by 6 employers)

    100%0%
  • Improving apprentice skills(selected by 5 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 6 employers)

    67%33%
  • Adapting to my needs(selected by 1 employer)

    0%100%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 88% 12% 8
Communication with employers 83% 17% 6
Getting new apprentices started 100% 0% 6
Improving apprentice skills 100% 0% 5
Initial assessment of apprentices 67% 33% 3
Reporting on progress of apprentices 67% 33% 6
Adapting to my needs 0% 100% 1
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (14 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 14 apprentices)

    79%21%
  • Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 14 apprentices)

    79%21%
  • Providing accessible training resources(selected by 14 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)

    79%21%
  • Taking into account your previous learning(selected by 14 apprentices)

    79%21%
  • Giving you relevant training that helps you perform your job better(selected by 14 apprentices)

    86%14%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)

    86%14%

Support

  • Helping you learn new skills and develop existing ones(selected by 14 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 14 apprentices)

    100%0%
  • Resolving any issues you have(selected by 14 apprentices)

    86%14%
  • Preparing you for success in your future career(selected by 14 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 79% 21%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 79% 21%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 79% 21%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 86% 14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 86% 14%
Preparing you for success in your future career 100% 0%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (17 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 6 employers)

    100%0%
  • Communication with employers(selected by 12 employers)

    67%33%
  • Getting new apprentices started(selected by 7 employers)

    71%29%
  • Improving apprentice skills(selected by 5 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 10 employers)

    40%60%
  • Adapting to my needs(selected by 6 employers)

    50%50%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 6
Communication with employers 67% 33% 12
Getting new apprentices started 71% 29% 7
Improving apprentice skills 100% 0% 5
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 40% 60% 10
Adapting to my needs 50% 50% 6
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (15 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    100%0%
  • Communication with employers(selected by 12 employers)

    50%50%
  • Getting new apprentices started(selected by 5 employers)

    60%40%
  • Improving apprentice skills(selected by 3 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 5 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 10 employers)

    50%50%
  • Adapting to my needs(selected by 5 employers)

    20%80%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 4
Communication with employers 50% 50% 12
Getting new apprentices started 60% 40% 5
Improving apprentice skills 67% 33% 3
Working with small numbers of apprentices 100% 0% 5
Initial assessment of apprentices 67% 33% 3
Reporting on progress of apprentices 50% 50% 10
Adapting to my needs 20% 80% 5
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (52 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 23 employers)

    91%9%
  • Communication with employers(selected by 34 employers)

    65%35%
  • Getting new apprentices started(selected by 20 employers)

    80%20%
  • Improving apprentice skills(selected by 18 employers)

    94%6%
  • Working with small numbers of apprentices(selected by 6 employers)

    100%0%
  • Initial assessment of apprentices(selected by 10 employers)

    80%20%
  • Reporting on progress of apprentices(selected by 27 employers)

    48%52%
  • Adapting to my needs(selected by 19 employers)

    58%42%
  • Training facilities(selected by 8 employers)

    62%38%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 91% 9% 23
Communication with employers 65% 35% 34
Getting new apprentices started 80% 20% 20
Improving apprentice skills 94% 6% 18
Working with small numbers of apprentices 100% 0% 6
Initial assessment of apprentices 80% 20% 10
Reporting on progress of apprentices 48% 52% 27
Adapting to my needs 58% 42% 19
Training facilities 62% 38% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (35 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 35 apprentices)

    86%14%
  • Ensuring you understand the requirements of your end-point assessment(selected by 35 apprentices)

    94%6%

Organisation

  • Organising well-structured training(selected by 35 apprentices)

    77%23%
  • Providing accessible training resources(selected by 35 apprentices)

    94%6%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 35 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 35 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 35 apprentices)

    86%14%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 35 apprentices)

    91%9%

Support

  • Helping you learn new skills and develop existing ones(selected by 35 apprentices)

    91%9%
  • Supporting you and your apprenticeship(selected by 35 apprentices)

    94%6%
  • Resolving any issues you have(selected by 35 apprentices)

    83%17%
  • Preparing you for success in your future career(selected by 35 apprentices)

    97%3%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 86% 14%
Ensuring you understand the requirements of your end-point assessment 94% 6%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 77% 23%
Providing accessible training resources 94% 6%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 86% 14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 94% 6%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 97% 3%

Contact this training provider

Registered address
County House, St. Marys Street, Worcester, WR1 1HB
Telephone
03331010040

Training provider overview and courses delivered

View 11 courses delivered by this training provider

The Development Manager is a specialist Tech and Digital training provider, who have been supporting employers to recruit, re skill and retain Tech and Digital Talent for over 10 years, through career entry programmes (Level 3) to Degree level Apprenticeships (Level 6) in the Tech and Digital field. We serve employers by delivering work-based learning plans, supporting priorities and delivering tangible business impacts. For example, increasing capacity and capability to service clients and to develop and deliver new products. Our aim is support employers across England to invest in their digital transformation, prepare for future skills needs and enabling career development opportunities and progression.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for THE DEVELOPMENT MANAGER LTD .

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Shortlisted

THE DEVELOPMENT MANAGER LTD is 1 of 125 training providers for Information communications technician (level 3).

View training providers for this course