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Apprenticeship training course

Wellbeing and holistic therapist (level 3)

Create, implement and adapt tailored holistic and wellbeing experiences.

Qualification level
Equivalent to A level.
Typical duration
20 months
Apprenticeship category
Hair and beauty
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Holistic therapist
  • Spa therapist
  • Wellbeing therapist
Skills an apprentice will learn
  • Complete an in-depth dynamic client profile consultation from which wellbeing therapies and treatment experience schedules are created
  • Communicate verbally with clients to build and maintain trust
  • Obtain, provide and collate accurate and relevant information
  • Conduct allergy, sensitivity and tactile tests to establish suitability for treatment
  • Comply with organisational operations to meet legal, regulatory, licensing and or local rules, industry requirements, treatment protocols, manufacturers' instructions and guidance
  • Manage manual and electronic client records ensuring that they are completed, signed, maintained and stored accurately in accordance with legal and organisational operations
  • Apply safe and effective methods of working by • maintaining personal hygiene, protection and presentation• maintaining client confidentiality and discretion before, during and after the therapy treatments and experiences• positioning the client to meet the needs of the schedule• ensuring own posture and working methods minimise fatigue and the risk of injury to self and client• ensuring environmental conditions are suitable for the client and the treatment• keeping work area clean and tidy (products, tools and equipment)• using working methods that minimise the risk of cross-infection• promoting environmental and sustainable working practices• disposal of waste materials to meet legal requirements
  • Prepare the treatment environment to calm or stimulate the multi-sensory perceptions of the body and mind such as sight, touch, sound, taste and smell
  • Implement and complete risk assessment protocols in relation to the environment, therapy or treatment
  • Liaise with colleagues and non-health care and health care practitioners
  • Prepare the client for holistic treatment or experience, whilst maintaining client's discretion, modesty and privacy
  • Perform and adapt advanced manual therapy techniques (face, scalp and body), to meet client's physical and psychological characteristics, treatment objectives (relaxing, wellbeing, uplifting, detoxifying and stimulating), needs and expectations. This includes effleurage, petrissage, tapotement, vibration and friction, deep tissue, light touch and advanced techniques using the forearm, wrist and elbow
  • Choose massage mediums. This includes the selection, blending and the application of aromatherapy essential oils
  • Maintain client comfort and care by checking the client's wellbeing before, during and after the therapy or treatment and allowing sufficient post-treatment recovery time
  • Perform wellness and holistic therapy treatments, adapting these according to client needs. These include Indian head massage, lymphatic drainage massage, acupressure techniques, holistic massage, aromatherapy
  • Perform and adapt thermal therapy treatments for improving the clients physical and emotional welfare and wellbeing. This includes body treatments, heat experiences and pre-treatments in preparation for further treatments
  • Perform and adapt holistic treatments to treat clients with variable needs, including those with specific health issues for example cancer, diabetes, life limiting or life-threatening conditions ensuring consent has been established with other multi-disciplinary professional teams
  • Select, prepare, use and adapt the relevant products, tools and equipment for the wellbeing therapy, and treatment duration to suit the client's sensitivity, tolerance, body condition, lifestyle profile, physical and emotional wellbeing
  • Advise on the environmental and lifestyle factors that impact the human body (integral biology) systems and their effects on an individual's ability to cope with the normal and abnormal activities of daily living that give greater physical, mental and emotional resilience
  • Resolve problems that may occur during the treatments and wellbeing experiences recognising and dealing with contractions, and refer when required
  • Identify, resolve and report organisational operational problems within the scope of responsibility
  • Provide detailed written, post wellbeing treatment and thermal therapy treatment advice, instructions and recommendations. This includes post treatment and follow- up procedures, client self-care principles , aftercare products, avoidance of activities that may cause contra-actions or that reduce treatment benefits, time intervals between treatments, present and future products, homecare routines/treatments
  • Evaluate the outcome of the wellbeing treatment or experience in order to improve the condition of the client’s physical and emotional welfare and wellbeing and inform further recommendations
  • Meet personal and organisational targets within the agreed timescale, and evaluating the findings by reviewing and recording progress
  • Manage own continuing professional development (CPD) incorporating research, professional practice and progression

Full information on Wellbeing and holistic therapist (level 3) is available from the Institute for Apprenticeships and Technical Education.

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Apprenticeship location

Canterbury, Kent Remove location

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