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Apprenticeship training course

Telecoms field operative (level 2)

Build, provide or repair telecom services for commercial or residential customers on the UK's National Telecom Access Network.

Qualification level
2
Equivalent to GCSE.
Typical duration
15 months
Apprenticeship category
Construction
Maximum funding
£7,000
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Access Field Technician
  • Business Connections Field Engineer
  • Copper Jointer
  • External Network Cabler Field Installation Engineers
  • Fibre Jointer
  • Installations Technician
  • Nationwide Cable Network Field Force Engineer
  • Network Infrastructure Engineer
  • Overhead Installation Operative
  • Telecommunications Installation Technician
  • Telecoms Customer Service Engineer
  • Trainee Engineer Copper
  • Trainee Engineer Fibre
Skills
Skills an apprentice will learn
  • Carry out a risk assessment before starting work activities. Follow method statements.
  • Identify the structure and composition of telecom network cables.
  • Work from and interpret telecom network plans to identify plant or location.
  • Work on and in various connection points in the telecoms network.
  • Work in a safe manner and follow correct procedures when entering and working in the telecoms network in various environments, including overhead and underground.
  • Select and use the appropriate equipment on a telecom network.
  • Install and test components of the telecom network.
  • Fault-find and problem-solve on the telecom network.
  • Maintaining safety standards whilst working towards the task objectives.
  • Use personal protective equipment in a safe and appropriate manner.
  • Use a variety of communication methods to interact with third parties to give/receive information accurately, in a timely manner in order to deliver the best possible experience.
  • Identify and take appropriate actions when working around other utilities services.
  • Working as an individual or as a member of a team to achieve defined goals.

Full information on Telecoms field operative (level 2) is available from the Institute for Apprenticeships and Technical Education.

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