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Training provider

THE SOCIETY OF LOCAL AUTHORITY CHIEF EXECUTIVES AND SENIOR MANAGERS (SOLACE GROUP) LTD

UKPRN 10062076

Coaching professional (level 5)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Block release

Training in blocks of a week or more at the provider's location.

200.2 miles to closest location: 2 Red Hall Court, Wakefield, WF1 2UN

Day release

One day a week at the provider's location.

200.2 miles to closest location: 2 Red Hall Court, Wakefield, WF1 2UN

Course achievements and participation

Achievements

88.2%

of apprentices (18 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 11.8% did not pass or left the course before taking the assessment.

64.4% national achievement rate

Participation

23

apprentices have completed this course and taken their end-point assessment with this provider since 2024

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Improving apprentice skills 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    86%14%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    86%14%

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    86%14%
  • Providing accessible training resources(selected by 7 apprentices)

    86%14%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    86%14%
  • Taking into account your previous learning(selected by 7 apprentices)

    71%29%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    86%14%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    86%14%

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    86%14%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    100%0%
  • Resolving any issues you have(selected by 7 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 7 apprentices)

    86%14%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 86% 14%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 86% 14%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 86% 14%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 86% 14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 86% 14%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    71%29%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    71%29%

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    86%14%
  • Providing accessible training resources(selected by 7 apprentices)

    86%14%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    86%14%
  • Taking into account your previous learning(selected by 7 apprentices)

    86%14%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    71%29%

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    86%14%
  • Resolving any issues you have(selected by 7 apprentices)

    57%43%
  • Preparing you for success in your future career(selected by 7 apprentices)

    86%14%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 71% 29%
Ensuring you understand the requirements of your end-point assessment 71% 29%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 86% 14%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 86% 14%
Taking into account your previous learning 86% 14%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 71% 29%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 86% 14%
Resolving any issues you have 57% 43%
Preparing you for success in your future career 86% 14%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (3 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 2 employers)

    100%0%
  • Getting new apprentices started(selected by 2 employers)

    50%50%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 2
Getting new apprentices started 50% 50% 2
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 1
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (10 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 10 apprentices)

    90%10%
  • Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 10 apprentices)

    90%10%
  • Providing accessible training resources(selected by 10 apprentices)

    80%20%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 10 apprentices)

    90%10%
  • Giving you relevant training that helps you perform your job better(selected by 10 apprentices)

    90%10%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)

    90%10%

Support

  • Helping you learn new skills and develop existing ones(selected by 10 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 10 apprentices)

    90%10%
  • Resolving any issues you have(selected by 10 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 10 apprentices)

    90%10%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 90% 10%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 90% 10%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 90% 10%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 90% 10%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 90% 10%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (11 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    100%0%
  • Communication with employers(selected by 10 employers)

    100%0%
  • Getting new apprentices started(selected by 4 employers)

    75%25%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 3 employers)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 4 employers)

    25%75%
  • Adapting to my needs(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 4
Communication with employers 100% 0% 10
Getting new apprentices started 75% 25% 4
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 100% 0% 3
Initial assessment of apprentices 100% 0% 5
Reporting on progress of apprentices 25% 75% 4
Adapting to my needs 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (13 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    100%0%
  • Communication with employers(selected by 8 employers)

    88%12%
  • Getting new apprentices started(selected by 5 employers)

    100%0%
  • Improving apprentice skills(selected by 5 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    80%20%
  • Reporting on progress of apprentices(selected by 7 employers)

    14%86%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 4
Communication with employers 88% 12% 8
Getting new apprentices started 100% 0% 5
Improving apprentice skills 100% 0% 5
Working with small numbers of apprentices 100% 0% 2
Initial assessment of apprentices 80% 20% 5
Reporting on progress of apprentices 14% 86% 7
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (28 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 9 employers)

    100%0%
  • Communication with employers(selected by 20 employers)

    95%5%
  • Getting new apprentices started(selected by 11 employers)

    82%18%
  • Improving apprentice skills(selected by 9 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 6 employers)

    100%0%
  • Initial assessment of apprentices(selected by 12 employers)

    92%8%
  • Reporting on progress of apprentices(selected by 13 employers)

    31%69%
  • Adapting to my needs(selected by 4 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 9
Communication with employers 95% 5% 20
Getting new apprentices started 82% 18% 11
Improving apprentice skills 100% 0% 9
Working with small numbers of apprentices 100% 0% 6
Initial assessment of apprentices 92% 8% 12
Reporting on progress of apprentices 31% 69% 13
Adapting to my needs 100% 0% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (24 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 24 apprentices)

    83%17%
  • Ensuring you understand the requirements of your end-point assessment(selected by 24 apprentices)

    88%12%

Organisation

  • Organising well-structured training(selected by 24 apprentices)

    88%12%
  • Providing accessible training resources(selected by 24 apprentices)

    83%17%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 24 apprentices)

    83%17%
  • Taking into account your previous learning(selected by 24 apprentices)

    83%17%
  • Giving you relevant training that helps you perform your job better(selected by 24 apprentices)

    92%8%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 24 apprentices)

    83%17%

Support

  • Helping you learn new skills and develop existing ones(selected by 24 apprentices)

    92%8%
  • Supporting you and your apprenticeship(selected by 24 apprentices)

    92%8%
  • Resolving any issues you have(selected by 24 apprentices)

    79%21%
  • Preparing you for success in your future career(selected by 24 apprentices)

    88%12%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 83% 17%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 88% 12%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 92% 8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 92% 8%
Supporting you and your apprenticeship 92% 8%
Resolving any issues you have 79% 21%
Preparing you for success in your future career 88% 12%

Contact this training provider

Registered address
-
Telephone
0207 233 0081

Training provider overview and courses delivered

View 2 courses delivered by this training provider

Select a course to view location, training options and contact details

Solace is the membership body for local government managers. An approved apprenticeship provider since 2017 for an approx. annual intake of 220 apprentices, we are rated “Good” by Ofsted. We work with Local Authorities and partners in the private and not–for–profit sectors. Solace delivers 2 in-house and 1 national Level 5 Coaching Professional cohorts, incorporating the ILM Level 5 Diploma in Effective Coaching and Mentoring. Our Emerging Leaders cohorts run regionally across England, comprising of a dual qualification – the Level 5 Operations or Departmental Manager and the ILM Level 5 Leadership and Management Diploma. Our apprenticeships are tailored to a local government context, supporting the needs of the client and individual.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for THE SOCIETY OF LOCAL AUTHORITY CHIEF EXECUTIVES AND SENIOR MANAGERS (SOLACE GROUP) LTD .

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Shortlisted

THE SOCIETY OF LOCAL AUTHORITY CHIEF EXECUTIVES AND SENIOR MANAGERS (SOLACE GROUP) LTD is 1 of 111 training providers for Coaching professional (level 5).

View training providers for this course

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