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This provider offers these training options for this course.
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to view what options are available in your location and distances from your location to the training options.
Training option
Location
Day release
One day a week at the provider's location.
York House, 38 Great Charles Street Queensway, Birmingham, West Midlands, B3 3JY
Course achievements and participation
Achievements
59.8%
of apprentices (66 of 110) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 40.2% did not pass or left the course before taking the assessment.
59.7% national achievement rate
Participation
300
apprentices have completed this course and taken their end-point assessment with this provider since 2021
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 3 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 35 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(15 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 6 apprentices)
83%17%
Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)
100%0%
Communicating clearly with you(selected by 9 apprentices)
78%22%
Ensuring you understand the requirements of your assessment(selected by 9 apprentices)
100%0%
Organisation
Organising well-structured training(selected by 6 apprentices)
100%0%
Providing accessible training resources(selected by 6 apprentices)
83%17%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)
83%17%
Taking into account your previous learning(selected by 6 apprentices)
83%17%
Giving you relevant training that helps you perform your job better(selected by 6 apprentices)
83%17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)
100%0%
Organising well-structured training(selected by 9 apprentices)
100%0%
Providing accessible training resources(selected by 9 apprentices)
89%11%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)
100%0%
Taking into account your previous learning(selected by 9 apprentices)
78%22%
Giving you relevant training that helps you perform your job better(selected by 9 apprentices)
100%0%
Providing Off the Job training in line with your training plan(selected by 9 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 6 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 6 apprentices)
83%17%
Resolving any issues you have(selected by 6 apprentices)
83%17%
Preparing you for success in your future career(selected by 6 apprentices)
83%17%
Helping you learn new skills and develop existing ones(selected by 9 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 9 apprentices)
89%11%
Resolving any issues you have(selected by 9 apprentices)
78%22%
Preparing you for success in your future career(selected by 9 apprentices)
100%0%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
83%
17%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Communicating clearly with you
78%
22%
Ensuring you understand the requirements of your assessment
100%
0%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
100%
0%
Providing accessible training resources
83%
17%
Balancing online learning with classroom-based training to suit your apprenticeship
83%
17%
Taking into account your previous learning
83%
17%
Giving you relevant training that helps you perform your job better
83%
17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Organising well-structured training
100%
0%
Providing accessible training resources
89%
11%
Balancing online learning with classroom-based training to suit your apprenticeship
100%
0%
Taking into account your previous learning
78%
22%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off the Job training in line with your training plan
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
83%
17%
Resolving any issues you have
83%
17%
Preparing you for success in your future career
83%
17%
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
89%
11%
Resolving any issues you have
78%
22%
Preparing you for success in your future career
100%
0%
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 3 employers)
67%33%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 3 employers)
67%33%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
67%
33%
3
Getting new apprentices started
100%
0%
1
Improving apprentice skills
67%
33%
3
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(35 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 35 apprentices)
77%23%
Ensuring you understand the requirements of your end-point assessment(selected by 35 apprentices)
86%14%
Organisation
Organising well-structured training(selected by 35 apprentices)
86%14%
Providing accessible training resources(selected by 35 apprentices)
86%14%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 35 apprentices)
91%9%
Taking into account your previous learning(selected by 35 apprentices)
86%14%
Giving you relevant training that helps you perform your job better(selected by 35 apprentices)
86%14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 35 apprentices)
89%11%
Support
Helping you learn new skills and develop existing ones(selected by 35 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 35 apprentices)
89%11%
Resolving any issues you have(selected by 35 apprentices)
80%20%
Preparing you for success in your future career(selected by 35 apprentices)
91%9%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
77%
23%
Ensuring you understand the requirements of your end-point assessment
86%
14%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
86%
14%
Providing accessible training resources
86%
14%
Balancing online learning with classroom-based training to suit your apprenticeship
91%
9%
Taking into account your previous learning
86%
14%
Giving you relevant training that helps you perform your job better
86%
14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
89%
11%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
91%
9%
Supporting you and your apprenticeship
89%
11%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
91%
9%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
67%33%
Communication with employers(selected by 2 employers)
50%50%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Adapting to my needs(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
67%
33%
3
Communication with employers
50%
50%
2
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
100%
0%
2
Adapting to my needs
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(16 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 16 apprentices)
62%38%
Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)
56%44%
Organisation
Organising well-structured training(selected by 16 apprentices)
69%31%
Providing accessible training resources(selected by 16 apprentices)
69%31%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)
62%38%
Taking into account your previous learning(selected by 16 apprentices)
69%31%
Giving you relevant training that helps you perform your job better(selected by 16 apprentices)
69%31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)
69%31%
Support
Helping you learn new skills and develop existing ones(selected by 16 apprentices)
69%31%
Supporting you and your apprenticeship(selected by 16 apprentices)
62%38%
Resolving any issues you have(selected by 16 apprentices)
62%38%
Preparing you for success in your future career(selected by 16 apprentices)
69%31%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
62%
38%
Ensuring you understand the requirements of your end-point assessment
56%
44%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
69%
31%
Providing accessible training resources
69%
31%
Balancing online learning with classroom-based training to suit your apprenticeship
62%
38%
Taking into account your previous learning
69%
31%
Giving you relevant training that helps you perform your job better
69%
31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
69%
31%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
69%
31%
Supporting you and your apprenticeship
62%
38%
Resolving any issues you have
62%
38%
Preparing you for success in your future career
69%
31%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(14 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 9 employers)
78%22%
Communication with employers(selected by 11 employers)
82%18%
Getting new apprentices started(selected by 11 employers)
91%9%
Improving apprentice skills(selected by 5 employers)
60%40%
Initial assessment of apprentices(selected by 4 employers)
75%25%
Reporting on progress of apprentices(selected by 6 employers)
17%83%
Adapting to my needs(selected by 2 employers)
100%0%
Training facilities(selected by 2 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
78%
22%
9
Communication with employers
82%
18%
11
Getting new apprentices started
91%
9%
11
Improving apprentice skills
60%
40%
5
Initial assessment of apprentices
75%
25%
4
Reporting on progress of apprentices
17%
83%
6
Adapting to my needs
100%
0%
2
Training facilities
50%
50%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(19 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 19 apprentices)
63%37%
Ensuring you understand the requirements of your end-point assessment(selected by 19 apprentices)
68%32%
Organisation
Organising well-structured training(selected by 19 apprentices)
58%42%
Providing accessible training resources(selected by 19 apprentices)
74%26%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 19 apprentices)
58%42%
Taking into account your previous learning(selected by 19 apprentices)
58%42%
Giving you relevant training that helps you perform your job better(selected by 19 apprentices)
63%37%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 19 apprentices)
79%21%
Support
Helping you learn new skills and develop existing ones(selected by 19 apprentices)
74%26%
Supporting you and your apprenticeship(selected by 19 apprentices)
58%42%
Resolving any issues you have(selected by 19 apprentices)
68%32%
Preparing you for success in your future career(selected by 19 apprentices)
63%37%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
63%
37%
Ensuring you understand the requirements of your end-point assessment
68%
32%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
58%
42%
Providing accessible training resources
74%
26%
Balancing online learning with classroom-based training to suit your apprenticeship
58%
42%
Taking into account your previous learning
58%
42%
Giving you relevant training that helps you perform your job better
63%
37%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
79%
21%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
74%
26%
Supporting you and your apprenticeship
58%
42%
Resolving any issues you have
68%
32%
Preparing you for success in your future career
63%
37%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(7 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Communication with employers(selected by 4 employers)
75%25%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 4 employers)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
50%50%
Adapting to my needs(selected by 3 employers)
33%67%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Communication with employers
75%
25%
4
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
1
Initial assessment of apprentices
100%
0%
4
Reporting on progress of apprentices
50%
50%
2
Adapting to my needs
33%
67%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(27 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 15 employers)
80%20%
Communication with employers(selected by 20 employers)
75%25%
Getting new apprentices started(selected by 13 employers)
92%8%
Improving apprentice skills(selected by 10 employers)
70%30%
Initial assessment of apprentices(selected by 9 employers)
78%22%
Reporting on progress of apprentices(selected by 12 employers)
50%50%
Adapting to my needs(selected by 6 employers)
50%50%
Training facilities(selected by 2 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
80%
20%
15
Communication with employers
75%
25%
20
Getting new apprentices started
92%
8%
13
Improving apprentice skills
70%
30%
10
Initial assessment of apprentices
78%
22%
9
Reporting on progress of apprentices
50%
50%
12
Adapting to my needs
50%
50%
6
Training facilities
50%
50%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(85 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 76 apprentices)
71%29%
Ensuring you understand the requirements of your end-point assessment(selected by 76 apprentices)
76%24%
Communicating clearly with you(selected by 9 apprentices)
78%22%
Ensuring you understand the requirements of your assessment(selected by 9 apprentices)
100%0%
Organisation
Organising well-structured training(selected by 76 apprentices)
76%24%
Providing accessible training resources(selected by 76 apprentices)
79%21%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 76 apprentices)
76%24%
Taking into account your previous learning(selected by 76 apprentices)
75%25%
Giving you relevant training that helps you perform your job better(selected by 76 apprentices)
76%24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 76 apprentices)
83%17%
Organising well-structured training(selected by 9 apprentices)
100%0%
Providing accessible training resources(selected by 9 apprentices)
89%11%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)
100%0%
Taking into account your previous learning(selected by 9 apprentices)
78%22%
Giving you relevant training that helps you perform your job better(selected by 9 apprentices)
100%0%
Providing Off the Job training in line with your training plan(selected by 9 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 76 apprentices)
82%18%
Supporting you and your apprenticeship(selected by 76 apprentices)
75%25%
Resolving any issues you have(selected by 76 apprentices)
74%26%
Preparing you for success in your future career(selected by 76 apprentices)
79%21%
Helping you learn new skills and develop existing ones(selected by 9 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 9 apprentices)
89%11%
Resolving any issues you have(selected by 9 apprentices)
78%22%
Preparing you for success in your future career(selected by 9 apprentices)
100%0%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
71%
29%
Ensuring you understand the requirements of your end-point assessment
76%
24%
Communicating clearly with you
78%
22%
Ensuring you understand the requirements of your assessment
100%
0%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
76%
24%
Providing accessible training resources
79%
21%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
75%
25%
Giving you relevant training that helps you perform your job better
76%
24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
83%
17%
Organising well-structured training
100%
0%
Providing accessible training resources
89%
11%
Balancing online learning with classroom-based training to suit your apprenticeship
100%
0%
Taking into account your previous learning
78%
22%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off the Job training in line with your training plan
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
82%
18%
Supporting you and your apprenticeship
75%
25%
Resolving any issues you have
74%
26%
Preparing you for success in your future career
79%
21%
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
89%
11%
Resolving any issues you have
78%
22%
Preparing you for success in your future career
100%
0%
Contact this training provider
Registered address
Unit 8 Caroline Point, 62 Caroline Street, Birmingham, B3 1UF
Swift: Supportive, Welfare, Impact, Focused, Trust.
It is through these fundamentals, The Swift Way, that we develop the next generation of professionals.
We provide training in the sectors of Digital Marketing, Childcare & Continuous Improvement.
We deliver high quality, interactive and tailored apprenticeships to provide apprentices with the most comprehensive and up to date knowledge and skills that will support employers to have a vibrant and highly skilled Workforce.
Our service offers can include full recruitment support, free of charge, where we will recruit and screen potential candidates to fully evaluate each learner to ensure that they have the desire, commitment, and personal discipline to meet with employer needs.
For general information about this provider, such as the total participation
and achievement rate for all courses they deliver, view our
provider details page for Swift ACI
.