Training provider

SERCO LIMITED

Employer reviews

Good (200 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	30%	70%	135
Reporting on progress of apprentices	7%	93%	108
Getting new apprentices started	88%	12%	94
Working with small numbers of apprentices	92%	8%	53
Initial assessment of apprentices	96%	4%	48
Improving apprentice skills	75%	25%	40
Providing the right training at the right time	69%	31%	36
Adapting to my needs	42%	58%	19
Training facilities	56%	44%	18

Apprentice reviews

Good (16 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	50%	50%
Ensuring you understand the requirements of your end-point assessment	69%	31%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	50%	50%
Providing accessible training resources	62%	38%
Balancing online learning with classroom-based training to suit your apprenticeship	62%	38%
Taking into account your previous learning	75%	25%
Giving you relevant training that helps you perform your job better	75%	25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	88%	12%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	75%	25%
Supporting you and your apprenticeship	75%	25%
Resolving any issues you have	69%	31%
Preparing you for success in your future career	81%	19%

Provider overview

Serco offer apprenticeships to over 200 jobs types in sectors such as management, engineering, custodial care, leisure, facilities management, hospitality, business administration and customer service.

As a forward-thinking provider Serco led a group of employers to develop the first Degree-level apprenticeship in Management along with trailblazer apprenticeships for Team Leaders, Operational Managers, Senior Leaders and School Business Professionals.

Trust Serco to provide a stress-free solution via a dedicated contact who can tailor apprenticeships to meet your needs; over 80 Serco contracts have done so since 2002, and have witnessed improved employee productivity and motivation.

Courses offered

View all 4 courses offered by this provider

Select a course to view locations, training options and contact details.

Chartered manager (degree) (level 6)

School business professional (level 4)

Senior leader (level 7)

Teaching assistant (level 3)

Apprenticeship training course

Chartered manager (degree) (level 6)

51% achievement rate (out of 140 apprentices)

55% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

CH1 6LT Remove location

SERCO LIMITED’s training options

Head office 160 miles away

Serco House, 16 Bartley Wood Business Park , Bartley Way, Hook, RG27 9UY

• available At apprentice’s workplace
• available Day release: 103.2 miles away
• not available Block release

Day release address

Kestrel Court, Waterwells Drive, Gloucester, Gloucestershire, GL2 2AT

Contact this provider about this course

• Email: cmdaschools@serco.com
• Telephone: 01452341829
• Website: https://www.serco-ese.com/serco-education/education-programmes/schools-cmda

Shortlisted

SERCO LIMITED is 1 of 83 training providers for Chartered manager (degree) (level 6) at the apprenticeship location.

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