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Apprenticeship training course

Broadcast and media systems technician (level 5)

Ensure the reliability and integrity of broadcast and media systems critical to the delivery of TV, radio and online services; in a broadcast industry.

Level
5
Equivalent to higher national diploma (HND)
Typical duration
24 months
Apprenticeship category
Creative and design
Maximum funding
£15,000
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Communications Technician
  • Maintenance Technician
  • Master Control Room Operator
Skills
Skills an apprentice will learn
  • Conduct planned maintenance on all systems in line with organisational procedures
  • Ensure maintenance work complies with all relevant regulations and guidelines
  • Take prompt action to respond to and diagnose any problems encountered
  • Record maintenance carried out and actions taken in appropriate systems in line with organisational procedures
  • Identify problems to broadcast media service or systems, conducting in-depth root cause analysis and fault finding as required
  • Take ownership to resolve and/or escalate faults and incidents following the correct company procedures
  • Communicate fault conditions in a timely manner, to colleagues, customers and service suppliers
  • Log faults and report them to the relevant operational business area
  • Comply with organisational Health and Safety policies, practices and procedures
  • Identify, mitigate and report any incidents or risks to the appropriate personnel
  • Complete Risk Assessments for tasks and work activities within and relevant to, own role
  • Work safely and follow procedures for working on antennas, high voltage, power boards, switchboards and with uninterruptable power supplies
  • Identify and obtain the appropriate test equipment required
  • Ensure the equipment is in working condition and calibrated correctly
  • Safely transport and store the testing equipment in line with organisational procedures
  • Report any faults with the test equipment, rectifying these if appropriate
  • Test and evaluate the performance of electronic circuits
  • Use software and hardware diagnostics tools and connectivity protocols to interface and integrate broadcast systems
  • Use test equipment correctly, evaluating results and taking the appropriate course of action
  • Interconnect and trouble-shoot video and audio signals
  • Identify and advise on the most effective and realistic solution in each circumstance taking into account constraints
  • Use a level of technical terminology that meets the technical understanding of the person receiving the advice
  • Adapt your communications style according to the audience
  • Use supporting information that aids others’ understanding of advice when required such as system diagrams
  • Check that the advice given complies with all relevant regulations and guidelines
  • Ensure the delivery of systems/services to customers in line with agree service levels
  • Comply with organisational systems for reporting and recording information
  • Ensure records relating to planned and corrective maintenance are correctly completed and updated
  • Create and maintain a professional development record to document progress against key competencies and enable effective learning from the workplace
  • Seek help or advice from appropriate people or information sources when limitations in your knowledge or expertise will impact on your work
  • Seek out learning and networking opportunities that will be most beneficial to you
  • Remain flexible, adaptable and positive to new directions, creative requirements and technical developments
  • Check that specifications are capable of being implemented and operated
  • Implement upgrades or modifications in line with organisational procedures and specification
  • Check ingested data or transport streams against workflow requirements
  • Operate broadcast and media systems using methods and procedures that meet requirements
  • Comply with the organisational processes for ensuring physical and electronic security of data and systems
  • Play out or export media in line with requirements
  • Check that outputs of broadcast and media systems comply with specifications, regulations, standards, guidelines and procedures

Full information on Broadcast and media systems technician (level 5) is available from the Institute for Apprenticeships and Technical Education.

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