Training provider

HCRG CARE SERVICES LTD

UKPRN 10037401

Leader in adult care (level 5)

Training options for this course

This provider offers these training options for this course in CH62 3PA. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
At apprentice's workplace Training at the employer's location.	0.0 miles to apprentice's work location
Day release One day a week at the provider's location.	9.8 miles to closest location: PROGRESSIVE HOUSE, THE HEATH BUSINESS & TECHNICAL PARK, RUNCORN, WA7 4QX View all day release locations 9.8 miles to PROGRESSIVE HOUSE, THE HEATH BUSINESS & TECHNICAL PARK, RUNCORN, WA7 4QX 172.6 miles to Hale Road, Farnham, Surrey, GU9 9QL

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

No data

Not enough apprentices have completed a course with this provider to show participation

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 12 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (8 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  67%33%

• Communication with employers(selected by 6 employers)

  83%17%

• Getting new apprentices started(selected by 3 employers)

  100%0%

• Improving apprentice skills(selected by 6 employers)

  83%17%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  100%0%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	67%	33%	3
Communication with employers	83%	17%	6
Getting new apprentices started	100%	0%	3
Improving apprentice skills	83%	17%	6
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	100%	0%	2
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 12 apprentices)

  50%50%

• Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

  67%33%

Organisation

• Organising well-structured training(selected by 12 apprentices)

  50%50%

• Providing accessible training resources(selected by 12 apprentices)

  58%42%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

  50%50%

• Taking into account your previous learning(selected by 12 apprentices)

  75%25%

• Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

  58%42%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

  83%17%

Support

• Helping you learn new skills and develop existing ones(selected by 12 apprentices)

  75%25%

• Supporting you and your apprenticeship(selected by 12 apprentices)

  42%58%

• Resolving any issues you have(selected by 12 apprentices)

  67%33%

• Preparing you for success in your future career(selected by 12 apprentices)

  58%42%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	50%	50%
Ensuring you understand the requirements of your end-point assessment	67%	33%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	50%	50%
Providing accessible training resources	58%	42%
Balancing online learning with classroom-based training to suit your apprenticeship	50%	50%
Taking into account your previous learning	75%	25%
Giving you relevant training that helps you perform your job better	58%	42%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	83%	17%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	75%	25%
Supporting you and your apprenticeship	42%	58%
Resolving any issues you have	67%	33%
Preparing you for success in your future career	58%	42%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 7 apprentices)

  86%14%

• Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

  100%0%

Organisation

• Organising well-structured training(selected by 7 apprentices)

  86%14%

• Providing accessible training resources(selected by 7 apprentices)

  86%14%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

  86%14%

• Taking into account your previous learning(selected by 7 apprentices)

  86%14%

• Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

  86%14%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

  86%14%

Support

• Helping you learn new skills and develop existing ones(selected by 7 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 7 apprentices)

  100%0%

• Resolving any issues you have(selected by 7 apprentices)

  71%29%

• Preparing you for success in your future career(selected by 7 apprentices)

  86%14%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	86%	14%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	86%	14%
Providing accessible training resources	86%	14%
Balancing online learning with classroom-based training to suit your apprenticeship	86%	14%
Taking into account your previous learning	86%	14%
Giving you relevant training that helps you perform your job better	86%	14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	71%	29%
Preparing you for success in your future career	86%	14%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  100%0%

• Communication with employers(selected by 2 employers)

  100%0%

• Getting new apprentices started(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 3 employers)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  100%0%

• Adapting to my needs(selected by 2 employers)

  0%100%

• Training facilities(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	3
Communication with employers	100%	0%	2
Getting new apprentices started	100%	0%	2
Improving apprentice skills	100%	0%	3
Reporting on progress of apprentices	100%	0%	2
Adapting to my needs	0%	100%	2
Training facilities	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (6 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 1 employer)

  0%100%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 2 employers)

  50%50%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	0%	100%	1
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	2
Initial assessment of apprentices	0%	100%	1
Reporting on progress of apprentices	50%	50%	2
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (18 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 7 employers)

  86%14%

• Communication with employers(selected by 9 employers)

  78%22%

• Getting new apprentices started(selected by 6 employers)

  100%0%

• Improving apprentice skills(selected by 11 employers)

  91%9%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 3 employers)

  67%33%

• Reporting on progress of apprentices(selected by 6 employers)

  83%17%

• Adapting to my needs(selected by 4 employers)

  50%50%

• Training facilities(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	86%	14%	7
Communication with employers	78%	22%	9
Getting new apprentices started	100%	0%	6
Improving apprentice skills	91%	9%	11
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	67%	33%	3
Reporting on progress of apprentices	83%	17%	6
Adapting to my needs	50%	50%	4
Training facilities	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (19 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 19 apprentices)

  63%37%

• Ensuring you understand the requirements of your end-point assessment(selected by 19 apprentices)

  79%21%

Organisation

• Organising well-structured training(selected by 19 apprentices)

  63%37%

• Providing accessible training resources(selected by 19 apprentices)

  68%32%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 19 apprentices)

  63%37%

• Taking into account your previous learning(selected by 19 apprentices)

  79%21%

• Giving you relevant training that helps you perform your job better(selected by 19 apprentices)

  68%32%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 19 apprentices)

  84%16%

Support

• Helping you learn new skills and develop existing ones(selected by 19 apprentices)

  84%16%

• Supporting you and your apprenticeship(selected by 19 apprentices)

  63%37%

• Resolving any issues you have(selected by 19 apprentices)

  68%32%

• Preparing you for success in your future career(selected by 19 apprentices)

  68%32%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	63%	37%
Ensuring you understand the requirements of your end-point assessment	79%	21%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	63%	37%
Providing accessible training resources	68%	32%
Balancing online learning with classroom-based training to suit your apprenticeship	63%	37%
Taking into account your previous learning	79%	21%
Giving you relevant training that helps you perform your job better	68%	32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	84%	16%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	84%	16%
Supporting you and your apprenticeship	63%	37%
Resolving any issues you have	68%	32%
Preparing you for success in your future career	68%	32%

Contact this training provider

• Registered address: The Heath Business & Technical Park, Runcorn, WA7 4QX
• Email: sarah.vandermerwe@hcrgcaregroup.com
• Telephone: 07966162492
• Website: www.hcrgcaregroup.com

Training provider overview and courses delivered

View 11 courses delivered by this training provider

Select a course to view location, training options and contact details

• Adult care worker (level 2)
• Business administrator (level 3)
• Coaching professional (level 5)
• Customer service practitioner (level 2)
• Customer service specialist (level 3)
• Healthcare support worker (level 2)
• Lead adult care worker (level 3)
• Leader in adult care (level 5)
• Operations manager (level 5)
• Senior healthcare support worker (level 3)
• Team leader (level 3)

The Learning Enterprise has centres of learning spread across the country supporting Health and Care providers with both Business Professional Clinical and Care apprenticeships.

Your apprentice will benefit from:

• Specialist assessors and subject matter experts who develop bespoke training packages that are mapped and aligned to the apprenticeship and your work based requirements
• We use blended learning opportunities including work based projects, classroom based workshops, webinars, workbooks and ePortfolios

Both you and your apprentice will benefit from:

• A facilitated recruitment process through our dedicated admin team
• A named trainer or assessor to support you through the apprentice journey

We hold the Quality Mark for our training

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for HCRG CARE SERVICES LTD .

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Shortlisted

HCRG CARE SERVICES LTD is 1 of 156 training providers for Leader in adult care (level 5).

View training providers for this course