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This provider offers these training options for this course in Peterlee, Durham.
You can
remove or change your location
.
This may change what options are available.
You will need to contact the provider to confirm:
what training they offer
your chosen delivery method.
If there are multiple training options, the learner may do a combination of these.
Training option
Location
At learner's workplace
The training provider can travel to you to deliver this course.
Course achievements and participation
Achievements
35.8%
of apprentices (25 of 70) completed this course and passed their end-point assessment with this provider in academic year 2024 to 2025. 64.2% did not pass or left the course before taking the assessment.
53.9% national achievement rate
Participation
65
apprentices have completed this course and taken their end-point assessment with this provider since 2022
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 36 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(44 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 26 employers)
92%8%
Communication with employers(selected by 34 employers)
91%9%
Getting new apprentices started(selected by 27 employers)
96%4%
Improving apprentice skills(selected by 12 employers)
75%25%
Working with small numbers of apprentices(selected by 7 employers)
71%29%
Initial assessment of apprentices(selected by 9 employers)
56%44%
Reporting on progress of apprentices(selected by 29 employers)
62%38%
Adapting to my needs(selected by 7 employers)
43%57%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
92%
8%
26
Communication with employers
91%
9%
34
Getting new apprentices started
96%
4%
27
Improving apprentice skills
75%
25%
12
Working with small numbers of apprentices
71%
29%
7
Initial assessment of apprentices
56%
44%
9
Reporting on progress of apprentices
62%
38%
29
Adapting to my needs
43%
57%
7
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(33 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 33 apprentices)
88%12%
Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)
50%50%
Ensuring you understand the requirements of your assessment(selected by 27 apprentices)
93%7%
Organisation
Organising well-structured training(selected by 33 apprentices)
91%9%
Providing accessible training resources(selected by 33 apprentices)
91%9%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 33 apprentices)
85%15%
Taking into account your previous learning(selected by 33 apprentices)
88%12%
Giving you relevant training that helps you perform your job better(selected by 33 apprentices)
91%9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)
83%17%
Providing Off the Job training in line with your training plan(selected by 27 apprentices)
93%7%
Support
Helping you learn new skills and develop existing ones(selected by 33 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 33 apprentices)
91%9%
Resolving any issues you have(selected by 33 apprentices)
91%9%
Preparing you for success in your future career(selected by 33 apprentices)
91%9%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
88%
12%
Ensuring you understand the requirements of your end-point assessment
50%
50%
Ensuring you understand the requirements of your assessment
93%
7%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
91%
9%
Providing accessible training resources
91%
9%
Balancing online learning with classroom-based training to suit your apprenticeship
85%
15%
Taking into account your previous learning
88%
12%
Giving you relevant training that helps you perform your job better
91%
9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
83%
17%
Providing Off the Job training in line with your training plan
93%
7%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
91%
9%
Supporting you and your apprenticeship
91%
9%
Resolving any issues you have
91%
9%
Preparing you for success in your future career
91%
9%
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 1 employer)
0%100%
Improving apprentice skills(selected by 2 employers)
50%50%
Working with small numbers of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Adapting to my needs(selected by 1 employer)
0%100%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
0%
100%
1
Improving apprentice skills
50%
50%
2
Working with small numbers of apprentices
0%
100%
1
Reporting on progress of apprentices
100%
0%
2
Adapting to my needs
0%
100%
1
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(36 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 36 apprentices)
81%19%
Ensuring you understand the requirements of your end-point assessment(selected by 36 apprentices)
86%14%
Organisation
Organising well-structured training(selected by 36 apprentices)
81%19%
Providing accessible training resources(selected by 36 apprentices)
89%11%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 36 apprentices)
69%31%
Taking into account your previous learning(selected by 36 apprentices)
78%22%
Giving you relevant training that helps you perform your job better(selected by 36 apprentices)
78%22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 36 apprentices)
75%25%
Support
Helping you learn new skills and develop existing ones(selected by 36 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 36 apprentices)
83%17%
Resolving any issues you have(selected by 36 apprentices)
83%17%
Preparing you for success in your future career(selected by 36 apprentices)
89%11%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
81%
19%
Ensuring you understand the requirements of your end-point assessment
86%
14%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
81%
19%
Providing accessible training resources
89%
11%
Balancing online learning with classroom-based training to suit your apprenticeship
69%
31%
Taking into account your previous learning
78%
22%
Giving you relevant training that helps you perform your job better
78%
22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
75%
25%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
83%
17%
Resolving any issues you have
83%
17%
Preparing you for success in your future career
89%
11%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Communication with employers(selected by 1 employer)
0%100%
Getting new apprentices started(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Communication with employers
0%
100%
1
Getting new apprentices started
100%
0%
1
Initial assessment of apprentices
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(52 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 52 apprentices)
79%21%
Ensuring you understand the requirements of your end-point assessment(selected by 52 apprentices)
85%15%
Organisation
Organising well-structured training(selected by 52 apprentices)
85%15%
Providing accessible training resources(selected by 52 apprentices)
92%8%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 52 apprentices)
77%23%
Taking into account your previous learning(selected by 52 apprentices)
87%13%
Giving you relevant training that helps you perform your job better(selected by 52 apprentices)
85%15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 52 apprentices)
77%23%
Support
Helping you learn new skills and develop existing ones(selected by 52 apprentices)
88%12%
Supporting you and your apprenticeship(selected by 52 apprentices)
87%13%
Resolving any issues you have(selected by 52 apprentices)
85%15%
Preparing you for success in your future career(selected by 52 apprentices)
87%13%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
79%
21%
Ensuring you understand the requirements of your end-point assessment
85%
15%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
85%
15%
Providing accessible training resources
92%
8%
Balancing online learning with classroom-based training to suit your apprenticeship
77%
23%
Taking into account your previous learning
87%
13%
Giving you relevant training that helps you perform your job better
85%
15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
77%
23%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
88%
12%
Supporting you and your apprenticeship
87%
13%
Resolving any issues you have
85%
15%
Preparing you for success in your future career
87%
13%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(33 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 17 employers)
65%35%
Communication with employers(selected by 24 employers)
46%54%
Getting new apprentices started(selected by 16 employers)
81%19%
Improving apprentice skills(selected by 11 employers)
73%27%
Working with small numbers of apprentices(selected by 4 employers)
75%25%
Initial assessment of apprentices(selected by 8 employers)
62%38%
Reporting on progress of apprentices(selected by 24 employers)
38%62%
Adapting to my needs(selected by 4 employers)
25%75%
Training facilities(selected by 4 employers)
25%75%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
65%
35%
17
Communication with employers
46%
54%
24
Getting new apprentices started
81%
19%
16
Improving apprentice skills
73%
27%
11
Working with small numbers of apprentices
75%
25%
4
Initial assessment of apprentices
62%
38%
8
Reporting on progress of apprentices
38%
62%
24
Adapting to my needs
25%
75%
4
Training facilities
25%
75%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(50 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 50 apprentices)
88%12%
Ensuring you understand the requirements of your end-point assessment(selected by 50 apprentices)
84%16%
Organisation
Organising well-structured training(selected by 50 apprentices)
84%16%
Providing accessible training resources(selected by 50 apprentices)
96%4%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 50 apprentices)
80%20%
Taking into account your previous learning(selected by 50 apprentices)
88%12%
Giving you relevant training that helps you perform your job better(selected by 50 apprentices)
90%10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 50 apprentices)
82%18%
Support
Helping you learn new skills and develop existing ones(selected by 50 apprentices)
92%8%
Supporting you and your apprenticeship(selected by 50 apprentices)
94%6%
Resolving any issues you have(selected by 50 apprentices)
88%12%
Preparing you for success in your future career(selected by 50 apprentices)
88%12%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
88%
12%
Ensuring you understand the requirements of your end-point assessment
84%
16%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
84%
16%
Providing accessible training resources
96%
4%
Balancing online learning with classroom-based training to suit your apprenticeship
80%
20%
Taking into account your previous learning
88%
12%
Giving you relevant training that helps you perform your job better
90%
10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
82%
18%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
92%
8%
Supporting you and your apprenticeship
94%
6%
Resolving any issues you have
88%
12%
Preparing you for success in your future career
88%
12%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(7 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Communication with employers(selected by 6 employers)
83%17%
Getting new apprentices started(selected by 4 employers)
75%25%
Improving apprentice skills(selected by 1 employer)
0%100%
Working with small numbers of apprentices(selected by 2 employers)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 5 employers)
20%80%
Adapting to my needs(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Communication with employers
83%
17%
6
Getting new apprentices started
75%
25%
4
Improving apprentice skills
0%
100%
1
Working with small numbers of apprentices
100%
0%
2
Initial assessment of apprentices
100%
0%
1
Reporting on progress of apprentices
20%
80%
5
Adapting to my needs
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(88 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 48 employers)
83%17%
Communication with employers(selected by 66 employers)
71%29%
Getting new apprentices started(selected by 48 employers)
90%10%
Improving apprentice skills(selected by 26 employers)
69%31%
Working with small numbers of apprentices(selected by 14 employers)
71%29%
Initial assessment of apprentices(selected by 19 employers)
63%37%
Reporting on progress of apprentices(selected by 60 employers)
50%50%
Adapting to my needs(selected by 14 employers)
43%57%
Training facilities(selected by 6 employers)
17%83%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
83%
17%
48
Communication with employers
71%
29%
66
Getting new apprentices started
90%
10%
48
Improving apprentice skills
69%
31%
26
Working with small numbers of apprentices
71%
29%
14
Initial assessment of apprentices
63%
37%
19
Reporting on progress of apprentices
50%
50%
60
Adapting to my needs
43%
57%
14
Training facilities
17%
83%
6
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(171 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 171 apprentices)
84%16%
Ensuring you understand the requirements of your end-point assessment(selected by 144 apprentices)
83%17%
Ensuring you understand the requirements of your assessment(selected by 27 apprentices)
93%7%
Organisation
Organising well-structured training(selected by 171 apprentices)
85%15%
Providing accessible training resources(selected by 171 apprentices)
92%8%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 171 apprentices)
78%22%
Taking into account your previous learning(selected by 171 apprentices)
85%15%
Giving you relevant training that helps you perform your job better(selected by 171 apprentices)
86%14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 144 apprentices)
78%22%
Providing Off the Job training in line with your training plan(selected by 27 apprentices)
93%7%
Support
Helping you learn new skills and develop existing ones(selected by 171 apprentices)
89%11%
Supporting you and your apprenticeship(selected by 171 apprentices)
89%11%
Resolving any issues you have(selected by 171 apprentices)
87%13%
Preparing you for success in your future career(selected by 171 apprentices)
88%12%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
84%
16%
Ensuring you understand the requirements of your end-point assessment
83%
17%
Ensuring you understand the requirements of your assessment
93%
7%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
85%
15%
Providing accessible training resources
92%
8%
Balancing online learning with classroom-based training to suit your apprenticeship
78%
22%
Taking into account your previous learning
85%
15%
Giving you relevant training that helps you perform your job better
86%
14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
78%
22%
Providing Off the Job training in line with your training plan
93%
7%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
At ELA we combine extensive commercial experience and expertise in Government-funded vocational training to help Employers adapt with changes such as the apprenticeship levy and develop learning and development solutions tailored to their business needs.
ELA Training Services also provide consultancy services and courses in Lean, Six Sigma, Prince 2 and APM Project Management.