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Apprenticeship training course

Cleaning hygiene operative (level 2)

Providing a hygienically clean environment in which service users, staff and other users can thrive, work and develop.

Qualification level
2
Equivalent to GCSE.
Typical duration
12 months
Apprenticeship category
Health and science
Maximum funding
£5,000
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Care hygiene operatives
  • Cleaning hygiene operative
  • Cleaning services operative
  • Domestic assistant
  • Environmental cleaning operative
Skills
Skills an apprentice will learn
  • Conduct tasks according to documented safe ways of working.
  • Select and use the most appropriate cleaning agent appropriate to different surface types.
  • Use and dispose of chemicals following COSHH regulations and apply safety data sheets and dilution rates.
  • Deal with routine and non-routine waste in line with organisation policies and environmental disposal legislation.
  • Prepare cleaning materials and machinery and check that all electrical equipment complies with PAT testing requirements.
  • Clean cleaning equipment and machinery after use.
  • Identify potential sources of infection and put controls in place.
  • Recognise the signs of infestation and report and monitor the problem according to local procedures.
  • Recognise and respond to rapid response clean requests.
  • Conduct scheduled and periodic cleaning, prioritising work where required.
  • Conduct cleaning and disinfection tasks.
  • Deliver housekeeping services including maintaining a clean storage environment, maintenance of equipment, stock control and rotation.
  • Take measures to ensure the security of cleaning equipment and materials, and premises.
  • Communicate with colleagues, clients, and other stakeholders professionally.
  • Use visual checks and objective auditing techniques to ensure that cleaning has been completed to contractual standards.
  • Identify and use correct methods for removal of contaminating material.
  • Comply with data protection legislation.
  • Use procedures for obtaining support.
  • Apply colour coding correctly to conduct cleaning safely and effectively.
  • Apply sustainable practices when carrying out duties.
  • Apply procedures for reporting shortages, incidents, accidents, and issues with delivering cleaning services.
  • Carry out and record different types of cleaning methods.
  • Use supplied data to plan cleaning tasks.
  • Engage with the audit and quality assurance process.
  • Use PPE and comply with the organisational uniform policy to maintain required levels of hygiene.

Full information on Cleaning hygiene operative (level 2) is available from the Institute for Apprenticeships and Technical Education.

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