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This provider offers these training options for this course in Liverpool, Merseyside.
You can
remove or change your location
.
This may change what options are available.
If there are multiple training options, the apprentice may do a combination of these.
You'll need to contact the provider to confirm what training they offer.
Training option
Location
At apprentice's workplace
Training at the employer's location.
0.0 miles to apprentice's work location
Course achievements and participation
Achievements
46.2%
of apprentices (5 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 53.8% did not pass or left the course before taking the assessment.
33.3% national achievement rate
Participation
12
apprentices have completed this course and taken their end-point assessment with this provider since 2022
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 4 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 26 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(9 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 7 apprentices)
71%29%
Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)
86%14%
Organisation
Organising well-structured training(selected by 7 apprentices)
71%29%
Providing accessible training resources(selected by 7 apprentices)
86%14%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)
71%29%
Taking into account your previous learning(selected by 7 apprentices)
71%29%
Giving you relevant training that helps you perform your job better(selected by 7 apprentices)
71%29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)
71%29%
Support
Helping you learn new skills and develop existing ones(selected by 7 apprentices)
71%29%
Supporting you and your apprenticeship(selected by 7 apprentices)
100%0%
Resolving any issues you have(selected by 7 apprentices)
71%29%
Preparing you for success in your future career(selected by 7 apprentices)
71%29%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
71%
29%
Ensuring you understand the requirements of your end-point assessment
86%
14%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
71%
29%
Providing accessible training resources
86%
14%
Balancing online learning with classroom-based training to suit your apprenticeship
71%
29%
Taking into account your previous learning
71%
29%
Giving you relevant training that helps you perform your job better
71%
29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
71%
29%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
71%
29%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
71%
29%
Preparing you for success in your future career
71%
29%
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
100%0%
Communication with employers(selected by 4 employers)
50%50%
Getting new apprentices started(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 3 employers)
100%0%
Reporting on progress of apprentices(selected by 3 employers)
33%67%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
3
Communication with employers
50%
50%
4
Getting new apprentices started
100%
0%
2
Improving apprentice skills
100%
0%
3
Reporting on progress of apprentices
33%
67%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(26 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 26 apprentices)
88%12%
Ensuring you understand the requirements of your end-point assessment(selected by 26 apprentices)
88%12%
Organisation
Organising well-structured training(selected by 26 apprentices)
88%12%
Providing accessible training resources(selected by 26 apprentices)
85%15%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 26 apprentices)
85%15%
Taking into account your previous learning(selected by 26 apprentices)
85%15%
Giving you relevant training that helps you perform your job better(selected by 26 apprentices)
77%23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 26 apprentices)
85%15%
Support
Helping you learn new skills and develop existing ones(selected by 26 apprentices)
88%12%
Supporting you and your apprenticeship(selected by 26 apprentices)
85%15%
Resolving any issues you have(selected by 26 apprentices)
81%19%
Preparing you for success in your future career(selected by 26 apprentices)
88%12%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
88%
12%
Ensuring you understand the requirements of your end-point assessment
88%
12%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
88%
12%
Providing accessible training resources
85%
15%
Balancing online learning with classroom-based training to suit your apprenticeship
85%
15%
Taking into account your previous learning
85%
15%
Giving you relevant training that helps you perform your job better
77%
23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
85%
15%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
88%
12%
Supporting you and your apprenticeship
85%
15%
Resolving any issues you have
81%
19%
Preparing you for success in your future career
88%
12%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
0%100%
Getting new apprentices started(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Adapting to my needs(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
0%
100%
1
Getting new apprentices started
100%
0%
1
Initial assessment of apprentices
100%
0%
1
Reporting on progress of apprentices
100%
0%
1
Adapting to my needs
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(54 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 54 apprentices)
93%7%
Ensuring you understand the requirements of your end-point assessment(selected by 54 apprentices)
89%11%
Organisation
Organising well-structured training(selected by 54 apprentices)
87%13%
Providing accessible training resources(selected by 54 apprentices)
91%9%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 54 apprentices)
76%24%
Taking into account your previous learning(selected by 54 apprentices)
96%4%
Giving you relevant training that helps you perform your job better(selected by 54 apprentices)
96%4%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 54 apprentices)
93%7%
Support
Helping you learn new skills and develop existing ones(selected by 54 apprentices)
98%2%
Supporting you and your apprenticeship(selected by 54 apprentices)
93%7%
Resolving any issues you have(selected by 54 apprentices)
98%2%
Preparing you for success in your future career(selected by 54 apprentices)
91%9%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
93%
7%
Ensuring you understand the requirements of your end-point assessment
89%
11%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
87%
13%
Providing accessible training resources
91%
9%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
96%
4%
Giving you relevant training that helps you perform your job better
96%
4%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
93%
7%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
98%
2%
Supporting you and your apprenticeship
93%
7%
Resolving any issues you have
98%
2%
Preparing you for success in your future career
91%
9%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(33 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 18 employers)
89%11%
Communication with employers(selected by 21 employers)
57%43%
Getting new apprentices started(selected by 14 employers)
86%14%
Improving apprentice skills(selected by 7 employers)
100%0%
Working with small numbers of apprentices(selected by 11 employers)
100%0%
Initial assessment of apprentices(selected by 2 employers)
100%0%
Reporting on progress of apprentices(selected by 20 employers)
50%50%
Adapting to my needs(selected by 3 employers)
67%33%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
89%
11%
18
Communication with employers
57%
43%
21
Getting new apprentices started
86%
14%
14
Improving apprentice skills
100%
0%
7
Working with small numbers of apprentices
100%
0%
11
Initial assessment of apprentices
100%
0%
2
Reporting on progress of apprentices
50%
50%
20
Adapting to my needs
67%
33%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(85 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 85 apprentices)
92%8%
Ensuring you understand the requirements of your end-point assessment(selected by 85 apprentices)
87%13%
Organisation
Organising well-structured training(selected by 85 apprentices)
91%9%
Providing accessible training resources(selected by 85 apprentices)
95%5%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 85 apprentices)
74%26%
Taking into account your previous learning(selected by 85 apprentices)
80%20%
Giving you relevant training that helps you perform your job better(selected by 85 apprentices)
89%11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 85 apprentices)
86%14%
Support
Helping you learn new skills and develop existing ones(selected by 85 apprentices)
88%12%
Supporting you and your apprenticeship(selected by 85 apprentices)
94%6%
Resolving any issues you have(selected by 85 apprentices)
92%8%
Preparing you for success in your future career(selected by 85 apprentices)
89%11%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
92%
8%
Ensuring you understand the requirements of your end-point assessment
87%
13%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
91%
9%
Providing accessible training resources
95%
5%
Balancing online learning with classroom-based training to suit your apprenticeship
74%
26%
Taking into account your previous learning
80%
20%
Giving you relevant training that helps you perform your job better
89%
11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
86%
14%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
88%
12%
Supporting you and your apprenticeship
94%
6%
Resolving any issues you have
92%
8%
Preparing you for success in your future career
89%
11%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(142 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 32 employers)
78%22%
Communication with employers(selected by 103 employers)
68%32%
Getting new apprentices started(selected by 63 employers)
89%11%
Improving apprentice skills(selected by 35 employers)
83%17%
Working with small numbers of apprentices(selected by 22 employers)
100%0%
Initial assessment of apprentices(selected by 37 employers)
86%14%
Reporting on progress of apprentices(selected by 71 employers)
54%46%
Adapting to my needs(selected by 25 employers)
80%20%
Training facilities(selected by 5 employers)
60%40%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
78%
22%
32
Communication with employers
68%
32%
103
Getting new apprentices started
89%
11%
63
Improving apprentice skills
83%
17%
35
Working with small numbers of apprentices
100%
0%
22
Initial assessment of apprentices
86%
14%
37
Reporting on progress of apprentices
54%
46%
71
Adapting to my needs
80%
20%
25
Training facilities
60%
40%
5
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(11 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 11 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)
100%0%
Organisation
Organising well-structured training(selected by 11 apprentices)
100%0%
Providing accessible training resources(selected by 11 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)
73%27%
Taking into account your previous learning(selected by 11 apprentices)
82%18%
Giving you relevant training that helps you perform your job better(selected by 11 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)
91%9%
Support
Helping you learn new skills and develop existing ones(selected by 11 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 11 apprentices)
100%0%
Resolving any issues you have(selected by 11 apprentices)
100%0%
Preparing you for success in your future career(selected by 11 apprentices)
100%0%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
73%
27%
Taking into account your previous learning
82%
18%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
91%
9%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
100%
0%
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(180 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 53 employers)
83%17%
Communication with employers(selected by 129 employers)
65%35%
Getting new apprentices started(selected by 80 employers)
89%11%
Improving apprentice skills(selected by 45 employers)
87%13%
Working with small numbers of apprentices(selected by 33 employers)
100%0%
Initial assessment of apprentices(selected by 40 employers)
88%12%
Reporting on progress of apprentices(selected by 95 employers)
53%47%
Adapting to my needs(selected by 29 employers)
76%24%
Training facilities(selected by 5 employers)
60%40%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
83%
17%
53
Communication with employers
65%
35%
129
Getting new apprentices started
89%
11%
80
Improving apprentice skills
87%
13%
45
Working with small numbers of apprentices
100%
0%
33
Initial assessment of apprentices
88%
12%
40
Reporting on progress of apprentices
53%
47%
95
Adapting to my needs
76%
24%
29
Training facilities
60%
40%
5
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(185 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 183 apprentices)
91%9%
Ensuring you understand the requirements of your end-point assessment(selected by 183 apprentices)
89%11%
Organisation
Organising well-structured training(selected by 183 apprentices)
89%11%
Providing accessible training resources(selected by 183 apprentices)
92%8%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 183 apprentices)
76%24%
Taking into account your previous learning(selected by 183 apprentices)
85%15%
Giving you relevant training that helps you perform your job better(selected by 183 apprentices)
90%10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 183 apprentices)
87%13%
Support
Helping you learn new skills and develop existing ones(selected by 183 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 183 apprentices)
93%7%
Resolving any issues you have(selected by 183 apprentices)
92%8%
Preparing you for success in your future career(selected by 183 apprentices)
90%10%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
91%
9%
Ensuring you understand the requirements of your end-point assessment
89%
11%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
89%
11%
Providing accessible training resources
92%
8%
Balancing online learning with classroom-based training to suit your apprenticeship
76%
24%
Taking into account your previous learning
85%
15%
Giving you relevant training that helps you perform your job better
90%
10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
87%
13%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
91%
9%
Supporting you and your apprenticeship
93%
7%
Resolving any issues you have
92%
8%
Preparing you for success in your future career
90%
10%
Contact this training provider
Registered address
Suite 18, Mill Court Business Centre, Furrlongs, Newport, PO30 2AA
Here at Smart, we believe that everyone deserves the opportunity to learn the skills they need to unlock and fulfill their potential through apprenticeships.
We opened our doors in 2003 and deliver high quality Government Funded programmes throughout England. With a team of talented training advisors ready to share their wealth of experience and knowledge. We are a dynamic Training Provider, approved by Ofsted and the ESFA to deliver apprenticeship programmes.
In fact, since we opened our doors, we have delivered thousands of successful apprenticeships and helped over 5,000 employers reap the benefit of having a dedicated, well trained, and enthusiastic workforce.