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Training provider

CSA (SERVICES) LTD

Employer reviews

Excellent (104 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 69% 31% 67
Reporting on progress of apprentices 37% 63% 54
Working with small numbers of apprentices 100% 0% 42
Getting new apprentices started 97% 3% 35
Improving apprentice skills 86% 14% 29
Providing the right training at the right time 79% 21% 28
Initial assessment of apprentices 68% 32% 19
Adapting to my needs 72% 28% 18
Training facilities 60% 40% 5

Apprentice reviews

Excellent (54 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 91% 9%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 93% 7%
Providing accessible training resources 98% 2%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 89% 11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 94% 6%
Resolving any issues you have 94% 6%
Preparing you for success in your future career 89% 11%

Provider overview

The Credit Services Association is a Trade Association which represents the Debt Collection & Purchase Sector in the UK. Amongst a range of services we provide, we offer training and qualifications for local authorities and organisations operating in regulated sectors.

Our aim is to use our specialist expertise in regulatory compliance, risk, counter fraud, Trading Standards and debt advice services to enable employers large and small to up-skill or re-skill existing or new employees in these business-critical areas for enhanced organisational performance and social value.

Our apprenticeships team, which combines training, coaching and assessment excellence, delivers Workshops, one-to-ones and reviews online via Zoom or Teams.

Apprenticeship training course

Counter fraud investigator (level 4)

78% achievement rate (out of 50 apprentices)

52% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Barnsley, South Yorkshire Remove location

CSA (SERVICES) LTD’s training options

Head office 101.5 miles away

2 Esh Plaza, Sir Bobby Robson Way, Newcastle Upon Tyne, NE13 9BA

  • available At apprentice’s workplace (national)
  • available Day release: 101.5 miles away
  • not available Block release

Day release address

2 Esh Plaza, Sir Bobby Robson Way, Newcastle Upon Tyne, NE13 9BA

Contact this provider about this course

Telephone
01912170775
Shortlisted

CSA (SERVICES) LTD is 1 of 7 training providers for Counter fraud investigator (level 4) at the apprenticeship location.

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