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Apprenticeship training course

Through life engineering services specialist (integrated degree) (level 7)

Develop and deliver the support services that keep engineered assets working better and for longer.

Level
7
Equivalent to master’s degree
Typical duration
24 months
Apprenticeship category
Engineering and manufacturing
Maximum funding
£17,000
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Asset value manager
  • Life cycle engineer
  • Maintenance specialist
  • Service analyst
  • Service engineer
  • Service manager
  • Service specialist
  • Service value manager
  • Support service designer
  • Support service engineer
Skills
Skills an apprentice will learn
  • Critical evaluation of Service solutions: research options and select optimal solutions within complex business contexts.
  • Systems thinking: understand and integrate service system elements to achieve an optimised overall solution.
  • Opportunity recognition: identify and prioritise opportunities to increase value or reduce risks and costs in the context of current or future products and services.
  • Business model design: design business models and commercial constructs that enable effective, profitable and sustainable service delivery networks within complex business contexts.
  • Recommendation and Decision making: optimise recommendations & decisions at significant points in the product/service lifecycle.
  • Technical and commercial communication: use appropriate methods and means to facilitate communications between and within engineering and commercial stakeholder groups, ensuring effective integration of activity across the technical / commercial interfaces.
  • Service Design: design an engineered product/service offering from requirements capture through to verification/validation.
  • Service Delivery: manage and optimise delivery of the service to a defined process and monitor the service delivery metrics to identify both risks and opportunities.
  • Service Data management: use specialist skills to define data requirements, acquire data and manage data flows within and between organisations within a complex service ecosystem.
  • Service analysis and prediction: derive insight from available data, apply appropriate methodologies and approaches within the engineering and commercial domains to understand, model and predict causes and effects.
  • Technical Issue management & engineering problem solving: use specialist knowledge, methodologies and approaches in the process of issue investigation, failure mode & root cause analysis, issue mitigation and solution implementation.
  • Service change Management: plan and execute a programme of change within a complex service delivery system.

Full information on Through life engineering services specialist (integrated degree) (level 7) is available from the Institute for Apprenticeships and Technical Education.

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