Apprenticeship training course

Probation service practitioner (level 3)

Practitioners work with individuals eligible for probation support, this includes individuals in court, individuals who have been convicted and victims.

• Qualification level: 3 ; Equivalent to A level.
• Typical duration: 18 months
• Apprenticeship category: Protective services
• Maximum funding: £5,000 ; Maximum amount government will fund ; for apprenticeship training.
• Also known as:
  • Community payback supervisor
  • Domestic abuse safety officer
  • Probation services officer
  • Programmes facilitator
  • Residential worker
  • Victim liaison officer
• Skills:
  Skills an apprentice will learn

  • Complete risk assessments to inform judgement about risk of harm and reoffending and provide public protection.
  • Devise interventions based on risk assessment to inform risk management plans.
  • Gather valid and reliable information from sources to inform risk assessments.
  • Use information to monitor progress of individual plans.
  • Respond to any new information to manage and reduce risk of harm and risk of reoffending, posed by individuals subject to supervision, in accordance with organisational requirements.
  • Record gathered information using digital tools, in line with data protection and security of information and adhering to organisational requirements.
  • Present assessments of risk of harm, that inform risk of reoffending posed by individuals subject to supervision and plans to manage the risks, to stakeholders for implementation and review.
  • Support individuals eligible for probation support to access probation services.
  • Use reflection techniques to enable individuals eligible for probation support to identify their level of participation and progress.
  • Use engagement and motivation techniques to support collaboration with individuals eligible for probation support, adapting approach to individual needs to effectively deal with a range of challenging behaviour.
  • Adhere to public protection and safeguarding guidance and procedures.
  • Build and sustain working relationships.
  • Collaborate with colleagues and other agencies to share information about individuals eligible for probation support and review progress, in line with organisation policies.
  • Follow organisational equality, diversity and inclusion policies.
  • Maintain continuous professional development using reflective practice and completion of mandatory and required learning and development.
  • Manage own workload, prioritising case management for those with most identified needs to reduce risk of harm and reoffending, posed by those subject to supervision.
  • Use recorded servicer user information in line with organisations policy and processes to support delivery of services.
  • Use escalation routes to resolve issues and concerns, in line with organisation requirements, in relation to areas of your work.
  • Test professional assumptions using a range of sources to inform risk of harm and reoffending, posed by those subject to supervision.

Full information on Probation service practitioner (level 3) is available from the Institute for Apprenticeships and Technical Education.

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