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Apprenticeship training course

Probation services practitioner (level 3)

Working with offenders to make communities safer

Qualification level
Equivalent to A level.
Typical duration
18 months
Apprenticeship category
Protective services
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Skills an apprentice will learn
  • Undertake assessment of risk of re-offending, considering the needs and strengths of service users.
  • Continuously gather information and review progress of risk and sentence plans throughout the sentence. Respond to changes in the risk of re-offending and harm posed in line with guidance and make adjustments as necessary.
  • Record, conclude and present assessments both written and orally, in a range of settings, in the required time-frame in accordance with organisational requirements
  • Use assessment information, resources of other agencies and available interventions to devise risk and sentence plans in collaboration with the service user
  • Make enforcement decisions around service users’ absences and behaviour.
  • Integrate professional values into practice and maintain professional boundaries, adapting approach to individual needs to effectively deal with a range of challenging behaviour.
  • Support service users, providing information, advice and resources to enable them to benefit from rehabilitation and resettlement activities.
  • Make referrals to and deliver interventions. Encourage service users to reflect on their participation and progress on their sentence activities.
  • Engage, motivate, collaborate with and support service users to explore the effects of their behaviour on themselves and others to achieve a positive change in behaviour and reduce the risk of harm and re-offending.
  • Make safeguarding checks and use information within assessments when there are safeguarding concerns. Liaise with appropriate agencies and contribute towards plans around vulnerable adults, provide multi-agency reports when required.
  • Identify and challenge behaviours that do not promote equality, diversity and inclusion.
  • Develop own knowledge, skills and competence, respond to feedback and identify improvements to practice.
  • Manage own caseload, attend partnership meetings, share assessments and maintain contact with other agencies and intervention partners, as required and in order to oversee the case effectively and meet objectives.
  • Contribute to regular team meetings and case discussion meetings.
  • Use a range of digital tools to record case, risk and sentence assessments.
  • Maintain records securely in line with data protection and security of information and use information to support delivery of services.

Full information on Probation services practitioner (level 3) is available from the Institute for Apprenticeships and Technical Education.

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