Probation officer (level 6)
Working with people who were convicted of crimes and providing rehabilitation services.
- Qualification level
Equivalent to degree.
- Typical duration
- 36 months
- Apprenticeship category
- Protective services
- Maximum funding
Maximum amount government will fund
for apprenticeship training.
- Also known as
- Offender Manager
- Probation Officer
- Responsible Officer
- Senior Case Manager
- Senior Responsible Officer
Skills an apprentice will learn
- Integrate academic knowledge and understanding into work in multi-agency settings such as MAPPA and safeguarding groups. Demonstrate knowledge of the legal framework and relevant policies and guidelines for work with individuals posing high risk of harm and/or re-offending.
- Demonstrate good communication skills in complex situations and contexts by applying them in a way which promotes desistance, rehabilitation and resettlement in one to one and group settings.
- Gather, valid, authentic, reliable, current and sufficient information. Recognise discrepancies in information and provide a balanced assessment of risk, needs and responsivity. Produce robust, well written reports, for a range of audiences using professional judgement and defensible decisions.
- Maintain records securely in line with data protection and security of information and use information to support delivery of services.
- Make effective use of assessment tools to inform decision making.
- Apply strength based approaches and make professional judgements on developing service user engagement, including the likelihood of causing harm or re-offending. identify interventions to develop sentence plans and achieve positive change.
- Produce robust and realistic sentence/risk management plans to meet complex needs that are delivered within required time-frames and are negotiated with the service user wherever possible.
- Work in a pro-social and collaborative way with Service Users and others to achieve compliance, sentence plans objectives and positive outcomes.
- Recognise and respond to behaviour which may indicate a mental health/personality disorder issue and potential risk to self, staff and others.
- Evaluate and appraise different methods and interventions. Undertake comprehensive referrals and deliver appropriate interventions to meet Sentence Plan objectives and robustly oversee progress.
- Work with other agencies like the police, social services and youth offending teams, to develop and maintain effective inter-agency relationships, channels of communication, boundaries of confidentiality and information sharing agreements to protect and safeguard those identified as being at risk.
- Affirm and feedback positive changes in attitudes and behaviour to service users.
- Recognise the need to review plans and risk based on changing circumstances or behaviour. Determine when the case escalation process is required and undertake this in accordance with organisational timeframes
- Effectively liaise with the service user/prisons/Through the Gate providers to manage transitions into the community. (Through the Gate is provided by a range of organisations who are based in the prison and work specially with services users to ensure that their basic needs are met on release this might include accommodation, medical and Job Centre appointments)
- Apply principles of promoting equality, diversity and inclusion in communication with others.
- Lead team work within own and other agencies to achieve key priorities and objectives. Effectively manage workload with high volumes of complex cases.
- Maintain own continuous professional development, revise practice based on feedback received.
- Apply principles of promoting equality diversity and inclusion in communication with others.
- Identify and manage the ambiguity and diversity of the Service User population and be adaptable to the changing nature of the sector.
- Apply understanding of domestic violence and sexual offending and characteristics of those convicted of such offences including awareness of trigger factors, risk indicators and criminogenic factors and how they relate to offending behaviour and wellbeing