Training provider

ST HELENS COLLEGE

UKPRN 10006174

Science industry maintenance technician (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
Block release Training in blocks of a week or more at the provider's location.	St Helens College, Pocket Nook Street, St Helens, Merseyside, WA9 1TT
Day release One day a week at the provider's location.	St Helens College, Pocket Nook Street, St Helens, Merseyside, WA9 1TT

Course achievements and participation

Achievements

84%

of apprentices (25 of 30) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 16% did not pass or left the course before taking the assessment.

83.3% national achievement rate

Participation

71

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Poor

average review from 16 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 4 employers)

  100%0%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  0%100%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	100%	0%	4
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	2
Working with small numbers of apprentices	0%	100%	1
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	100%	0%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 6 apprentices)

  83%17%

• Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

  83%17%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 6 apprentices)

  50%50%

• Providing accessible training resources(selected by 6 apprentices)

  67%33%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

  67%33%

• Taking into account your previous learning(selected by 6 apprentices)

  67%33%

• Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

  83%17%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

  83%17%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 6 apprentices)

  83%17%

• Supporting you and your apprenticeship(selected by 6 apprentices)

  67%33%

• Resolving any issues you have(selected by 6 apprentices)

  83%17%

• Preparing you for success in your future career(selected by 6 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	83%	17%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	50%	50%
Providing accessible training resources	67%	33%
Balancing online learning with classroom-based training to suit your apprenticeship	67%	33%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	83%	17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	83%	17%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	83%	17%
Supporting you and your apprenticeship	67%	33%
Resolving any issues you have	83%	17%
Preparing you for success in your future career	100%	0%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (16 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 16 apprentices)

  50%50%

• Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)

  69%31%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 16 apprentices)

  50%50%

• Providing accessible training resources(selected by 16 apprentices)

  69%31%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)

  69%31%

• Taking into account your previous learning(selected by 16 apprentices)

  69%31%

• Giving you relevant training that helps you perform your job better(selected by 16 apprentices)

  50%50%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)

  56%44%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 16 apprentices)

  56%44%

• Supporting you and your apprenticeship(selected by 16 apprentices)

  50%50%

• Resolving any issues you have(selected by 16 apprentices)

  50%50%

• Preparing you for success in your future career(selected by 16 apprentices)

  56%44%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	50%	50%
Ensuring you understand the requirements of your end-point assessment	69%	31%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	50%	50%
Providing accessible training resources	69%	31%
Balancing online learning with classroom-based training to suit your apprenticeship	69%	31%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	50%	50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	56%	44%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	56%	44%
Supporting you and your apprenticeship	50%	50%
Resolving any issues you have	50%	50%
Preparing you for success in your future career	56%	44%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (15 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 13 employers)

  54%46%

• Communication with employers(selected by 12 employers)

  42%58%

• Getting new apprentices started(selected by 9 employers)

  89%11%

• Improving apprentice skills(selected by 7 employers)

  57%43%

• Working with small numbers of apprentices(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 9 employers)

  33%67%

• Adapting to my needs(selected by 1 employer)

  0%100%

• Training facilities(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	54%	46%	13
Communication with employers	42%	58%	12
Getting new apprentices started	89%	11%	9
Improving apprentice skills	57%	43%	7
Working with small numbers of apprentices	100%	0%	2
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	33%	67%	9
Adapting to my needs	0%	100%	1
Training facilities	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (18 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 18 apprentices)

  56%44%

• Ensuring you understand the requirements of your end-point assessment(selected by 18 apprentices)

  61%39%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 18 apprentices)

  44%56%

• Providing accessible training resources(selected by 18 apprentices)

  61%39%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 18 apprentices)

  72%28%

• Taking into account your previous learning(selected by 18 apprentices)

  67%33%

• Giving you relevant training that helps you perform your job better(selected by 18 apprentices)

  67%33%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 18 apprentices)

  61%39%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 18 apprentices)

  67%33%

• Supporting you and your apprenticeship(selected by 18 apprentices)

  61%39%

• Resolving any issues you have(selected by 18 apprentices)

  61%39%

• Preparing you for success in your future career(selected by 18 apprentices)

  72%28%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	56%	44%
Ensuring you understand the requirements of your end-point assessment	61%	39%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	44%	56%
Providing accessible training resources	61%	39%
Balancing online learning with classroom-based training to suit your apprenticeship	72%	28%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	67%	33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	61%	39%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	67%	33%
Supporting you and your apprenticeship	61%	39%
Resolving any issues you have	61%	39%
Preparing you for success in your future career	72%	28%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (69 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 23 employers)

  61%39%

• Communication with employers(selected by 51 employers)

  49%51%

• Getting new apprentices started(selected by 27 employers)

  85%15%

• Improving apprentice skills(selected by 19 employers)

  68%32%

• Working with small numbers of apprentices(selected by 14 employers)

  100%0%

• Initial assessment of apprentices(selected by 16 employers)

  100%0%

• Reporting on progress of apprentices(selected by 33 employers)

  18%82%

• Adapting to my needs(selected by 8 employers)

  62%38%

• Training facilities(selected by 15 employers)

  67%33%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	61%	39%	23
Communication with employers	49%	51%	51
Getting new apprentices started	85%	15%	27
Improving apprentice skills	68%	32%	19
Working with small numbers of apprentices	100%	0%	14
Initial assessment of apprentices	100%	0%	16
Reporting on progress of apprentices	18%	82%	33
Adapting to my needs	62%	38%	8
Training facilities	67%	33%	15

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (72 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 18 employers)

  67%33%

• Communication with employers(selected by 49 employers)

  39%61%

• Getting new apprentices started(selected by 27 employers)

  78%22%

• Improving apprentice skills(selected by 17 employers)

  100%0%

• Working with small numbers of apprentices(selected by 17 employers)

  100%0%

• Initial assessment of apprentices(selected by 27 employers)

  74%26%

• Reporting on progress of apprentices(selected by 41 employers)

  22%78%

• Adapting to my needs(selected by 15 employers)

  60%40%

• Training facilities(selected by 19 employers)

  95%5%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	67%	33%	18
Communication with employers	39%	61%	49
Getting new apprentices started	78%	22%	27
Improving apprentice skills	100%	0%	17
Working with small numbers of apprentices	100%	0%	17
Initial assessment of apprentices	74%	26%	27
Reporting on progress of apprentices	22%	78%	41
Adapting to my needs	60%	40%	15
Training facilities	95%	5%	19

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (160 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 56 employers)

  62%38%

• Communication with employers(selected by 116 employers)

  46%54%

• Getting new apprentices started(selected by 64 employers)

  83%17%

• Improving apprentice skills(selected by 45 employers)

  80%20%

• Working with small numbers of apprentices(selected by 34 employers)

  97%3%

• Initial assessment of apprentices(selected by 46 employers)

  85%15%

• Reporting on progress of apprentices(selected by 84 employers)

  23%77%

• Adapting to my needs(selected by 24 employers)

  58%42%

• Training facilities(selected by 37 employers)

  81%19%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	62%	38%	56
Communication with employers	46%	54%	116
Getting new apprentices started	83%	17%	64
Improving apprentice skills	80%	20%	45
Working with small numbers of apprentices	97%	3%	34
Initial assessment of apprentices	85%	15%	46
Reporting on progress of apprentices	23%	77%	84
Adapting to my needs	58%	42%	24
Training facilities	81%	19%	37

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (40 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 40 apprentices)

  57%42%

• Ensuring you understand the requirements of your end-point assessment(selected by 40 apprentices)

  68%32%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 40 apprentices)

  48%52%

• Providing accessible training resources(selected by 40 apprentices)

  65%35%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 40 apprentices)

  70%30%

• Taking into account your previous learning(selected by 40 apprentices)

  68%32%

• Giving you relevant training that helps you perform your job better(selected by 40 apprentices)

  62%38%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 40 apprentices)

  62%38%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 40 apprentices)

  65%35%

• Supporting you and your apprenticeship(selected by 40 apprentices)

  57%42%

• Resolving any issues you have(selected by 40 apprentices)

  60%40%

• Preparing you for success in your future career(selected by 40 apprentices)

  70%30%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	57%	42%
Ensuring you understand the requirements of your end-point assessment	68%	32%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	48%	52%
Providing accessible training resources	65%	35%
Balancing online learning with classroom-based training to suit your apprenticeship	70%	30%
Taking into account your previous learning	68%	32%
Giving you relevant training that helps you perform your job better	62%	38%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	62%	38%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	65%	35%
Supporting you and your apprenticeship	57%	42%
Resolving any issues you have	60%	40%
Preparing you for success in your future career	70%	30%

Contact this training provider

• Registered address: Water Street, St. Helens, WA10 1PP
• Email: mlewis@waterside-training.co.uk
• Telephone: 01744616837
• Website: https://www.waterside-training.co.uk/contact

Training provider overview and courses delivered

View 47 courses delivered by this training provider

Select a course to view location, training options and contact details

• Installation and maintenance electrician (level 3)
• Laboratory technician (level 3)
• Science manufacturing technician 2014 (level 3)
• Property maintenance operative (level 2)
• Science industry maintenance technician (level 3)
• Engineering design technician (level 3)
• Operations manager (level 5)
• Team leader (level 3)
• Supply chain warehouse operative (level 2)
• Professional accounting or taxation technician (level 4)
• Customer service practitioner (level 2)
• Food and drink technical operator (level 3)
• Assistant accountant (level 3)
• Heavy vehicle service and maintenance technician (level 3)
• Maintenance and operations engineering technician (level 3)
• HR support (level 3)
• Business administrator (level 3)
• Plumbing and domestic heating technician (level 3)
• Improvement technician (level 3)
• Carpentry and joinery (level 2)
• Craft carpentry and joinery (level 3)
• Science manufacturing process operative (level 2)
• Safety, health and environment technician (level 3)
• Customer service specialist (level 3)
• Bricklayer (level 2)
• Painter and decorator (level 2)
• Teaching assistant (level 3)
• Children, young people and families manager (level 5)
• Children, young people and families practitioner (level 4)
• Technician scientist (level 5)
• Engineering operative (level 2)
• Wall and floor tiler (level 2)
• Learning and skills teacher (level 5)
• Early years educator (level 3)
• Plate welder (level 3)
• Accounts or finance assistant (level 2)
• Lean manufacturing operative (level 2)
• Engineering manufacturing technician (level 4)
• Plasterer (level 2)
• Early years practitioner (level 2)
• Education technician (he assistant technician and simulation-based technician) (level 3)
• Lead engineering maintenance technician (level 4)
• Machining technician (level 3)
• Learning and skills assessor (level 3)
• Multi-channel marketer (level 3)
• Dental nurse (GDC 2023) (level 3)
• Safeguarding support officer (level 3)

St Helens College is a further and higher education provider in the Northwest, supporting students of all ages, studying at all levels. The College works closely with employers from across the Liverpool City Region, creating opportunities for apprenticeships and higher apprenticeship opportunities. St Helens College is an excellent place to start if you're looking to secure an apprenticeship. Our success rates are 5% above the national average. We offer apprenticeships from a whole range of industries. Not only do we provide excellent technical and knowledge bases skills, but we will help you to achieve those all-important English and maths skills that employers want.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for ST HELENS COLLEGE .

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Shortlisted

ST HELENS COLLEGE is 1 of 19 training providers for Science industry maintenance technician (level 3).

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