Skip to main content
Training provider

GREY SEAL ACADEMY LIMITED

UKPRN 10033815

Facilities services operative (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces across England.

Course achievements and participation

Achievements

62.5%

of apprentices (12 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 37.5% did not pass or left the course before taking the assessment.

65.2% national achievement rate

Participation

27

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 11 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 6 apprentices)

    83%17%
  • Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 6 apprentices)

    83%17%
  • Providing accessible training resources(selected by 6 apprentices)

    83%17%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

    67%33%
  • Taking into account your previous learning(selected by 6 apprentices)

    83%17%
  • Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

    83%17%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 6 apprentices)

    83%17%
  • Supporting you and your apprenticeship(selected by 6 apprentices)

    83%17%
  • Resolving any issues you have(selected by 6 apprentices)

    83%17%
  • Preparing you for success in your future career(selected by 6 apprentices)

    83%17%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 83% 17%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 83% 17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 83% 17%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 1
Improving apprentice skills 100% 0% 1
Reporting on progress of apprentices 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (11 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 11 apprentices)

    73%27%
  • Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

    64%36%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 11 apprentices)

    36%64%
  • Providing accessible training resources(selected by 11 apprentices)

    55%45%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

    55%45%
  • Taking into account your previous learning(selected by 11 apprentices)

    55%45%
  • Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

    55%45%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

    64%36%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 11 apprentices)

    73%27%
  • Supporting you and your apprenticeship(selected by 11 apprentices)

    73%27%
  • Resolving any issues you have(selected by 11 apprentices)

    64%36%
  • Preparing you for success in your future career(selected by 11 apprentices)

    55%45%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 73% 27%
Ensuring you understand the requirements of your end-point assessment 64% 36%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 36% 64%
Providing accessible training resources 55% 45%
Balancing online learning with classroom-based training to suit your apprenticeship 55% 45%
Taking into account your previous learning 55% 45%
Giving you relevant training that helps you perform your job better 55% 45%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 64% 36%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 73% 27%
Supporting you and your apprenticeship 73% 27%
Resolving any issues you have 64% 36%
Preparing you for success in your future career 55% 45%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (8 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    75%25%
  • Communication with employers(selected by 6 employers)

    67%33%
  • Getting new apprentices started(selected by 7 employers)

    86%14%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    67%33%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 4
Communication with employers 67% 33% 6
Getting new apprentices started 86% 14% 7
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 3
Reporting on progress of apprentices 67% 33% 3
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (10 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 10 apprentices)

    50%50%
  • Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)

    60%40%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 10 apprentices)

    60%40%
  • Providing accessible training resources(selected by 10 apprentices)

    50%50%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)

    50%50%
  • Taking into account your previous learning(selected by 10 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 10 apprentices)

    70%30%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)

    60%40%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 10 apprentices)

    70%30%
  • Supporting you and your apprenticeship(selected by 10 apprentices)

    60%40%
  • Resolving any issues you have(selected by 10 apprentices)

    60%40%
  • Preparing you for success in your future career(selected by 10 apprentices)

    60%40%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 50% 50%
Ensuring you understand the requirements of your end-point assessment 60% 40%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 60% 40%
Providing accessible training resources 50% 50%
Balancing online learning with classroom-based training to suit your apprenticeship 50% 50%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 60% 40%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 70% 30%
Supporting you and your apprenticeship 60% 40%
Resolving any issues you have 60% 40%
Preparing you for success in your future career 60% 40%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (31 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    86%14%
  • Communication with employers(selected by 21 employers)

    81%19%
  • Getting new apprentices started(selected by 8 employers)

    100%0%
  • Improving apprentice skills(selected by 10 employers)

    90%10%
  • Working with small numbers of apprentices(selected by 10 employers)

    100%0%
  • Initial assessment of apprentices(selected by 4 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 19 employers)

    84%16%
  • Adapting to my needs(selected by 5 employers)

    80%20%
  • Training facilities(selected by 3 employers)

    67%33%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 86% 14% 7
Communication with employers 81% 19% 21
Getting new apprentices started 100% 0% 8
Improving apprentice skills 90% 10% 10
Working with small numbers of apprentices 100% 0% 10
Initial assessment of apprentices 50% 50% 4
Reporting on progress of apprentices 84% 16% 19
Adapting to my needs 80% 20% 5
Training facilities 67% 33% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (31 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 6 employers)

    67%33%
  • Communication with employers(selected by 26 employers)

    81%19%
  • Getting new apprentices started(selected by 12 employers)

    50%50%
  • Improving apprentice skills(selected by 11 employers)

    91%9%
  • Working with small numbers of apprentices(selected by 9 employers)

    100%0%
  • Initial assessment of apprentices(selected by 4 employers)

    75%25%
  • Reporting on progress of apprentices(selected by 22 employers)

    77%23%
  • Adapting to my needs(selected by 9 employers)

    100%0%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 6
Communication with employers 81% 19% 26
Getting new apprentices started 50% 50% 12
Improving apprentice skills 91% 9% 11
Working with small numbers of apprentices 100% 0% 9
Initial assessment of apprentices 75% 25% 4
Reporting on progress of apprentices 77% 23% 22
Adapting to my needs 100% 0% 9
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (71 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 17 employers)

    76%24%
  • Communication with employers(selected by 54 employers)

    80%20%
  • Getting new apprentices started(selected by 27 employers)

    74%26%
  • Improving apprentice skills(selected by 23 employers)

    91%9%
  • Working with small numbers of apprentices(selected by 22 employers)

    100%0%
  • Initial assessment of apprentices(selected by 8 employers)

    62%38%
  • Reporting on progress of apprentices(selected by 45 employers)

    80%20%
  • Adapting to my needs(selected by 14 employers)

    93%7%
  • Training facilities(selected by 5 employers)

    40%60%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 76% 24% 17
Communication with employers 80% 20% 54
Getting new apprentices started 74% 26% 27
Improving apprentice skills 91% 9% 23
Working with small numbers of apprentices 100% 0% 22
Initial assessment of apprentices 62% 38% 8
Reporting on progress of apprentices 80% 20% 45
Adapting to my needs 93% 7% 14
Training facilities 40% 60% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (27 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 27 apprentices)

    67%33%
  • Ensuring you understand the requirements of your end-point assessment(selected by 27 apprentices)

    67%33%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 27 apprentices)

    56%44%
  • Providing accessible training resources(selected by 27 apprentices)

    59%41%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 27 apprentices)

    56%44%
  • Taking into account your previous learning(selected by 27 apprentices)

    70%30%
  • Giving you relevant training that helps you perform your job better(selected by 27 apprentices)

    67%33%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 27 apprentices)

    67%33%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 27 apprentices)

    74%26%
  • Supporting you and your apprenticeship(selected by 27 apprentices)

    70%30%
  • Resolving any issues you have(selected by 27 apprentices)

    67%33%
  • Preparing you for success in your future career(selected by 27 apprentices)

    63%37%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 56% 44%
Providing accessible training resources 59% 41%
Balancing online learning with classroom-based training to suit your apprenticeship 56% 44%
Taking into account your previous learning 70% 30%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 67% 33%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 74% 26%
Supporting you and your apprenticeship 70% 30%
Resolving any issues you have 67% 33%
Preparing you for success in your future career 63% 37%

Contact this training provider

Registered address
57 Ashbourne Road, Derby, DE22 3FS
Telephone
01773829121

Training provider overview and courses delivered

View 16 courses delivered by this training provider

Grey Seal Academy is a Matrix accredited organisation that works with all sizes of organisation to provide training. We can help you recruit and train an apprentice as well as train existing staff.

We are an experienced provider of apprenticeships in the workplace, our team has many years of experience and will work hard to adapt programmes to your specific business and staff development needs

We have developed a flexible approach to learning that can easily work with your business functions through individual or group sessions. Using tools such as Skype, face to face, webinars etc. as well as using an online portfolio and quality learning resources

Just ask us for details and we'll be happy to talk through the options.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for GREY SEAL ACADEMY LIMITED .

Shortlist full. Manage shortlist
Shortlisted

GREY SEAL ACADEMY LIMITED is 1 of 16 training providers for Facilities services operative (level 2).

View training providers for this course