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Apprenticeship training course

Process leader (level 4)

Directing production activities and operations

Qualification level
Equivalent to higher national certificate (HNC).
Typical duration
24 months
Apprenticeship category
Engineering and manufacturing
Maximum funding
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Process lead manager
  • Process leader
  • Production lead
  • Section leader
Skills an apprentice will learn
  • Undertake and direct production activities and operations.
  • Propose, undertake, manage and coordinate changes to the product, production operations, processes and equipment, to improve productivity, efficiency, quality and sustainability.
  • Solve problems - predict and prevent failures through the analysis of data and information.
  • Manage resources effectively to ensure their availability and the efficient running of department in line with organisational procedures.
  • Deliver cost achievements against budget targets.
  • Plan resources to support variations in production schedules.
  • Use KPIs as the basis of the continuous improvement cycle for quality, cost and volume achievement using lean operational and product improvement techniques.
  • Undertake and manage quality resolutions as well as volume problem resolution.
  • Manage health, safety and the environment within area of responsibility, ensuring staff are compliant with all requirements and driving improvements.
  • Conduct workplace risk assessments, manage near-miss or similar processes, conduct investigations as necessary.
  • Use project management tools to plan, organise and manage resources, to monitor progress, identify risks and mitigation.
  • Recruit the right people into the right job.
  • Develop, build and motivate teams by identifying strengths and enabling training and development within the workplace.
  • Recognise excellence, effectively manage performance, discipline, attendance, grievance.
  • Manage industrial relations and equality and diversity.
  • Support development through coaching and mentoring.
  • Leading and communicating the management of change.
  • Provide clear direction and leadership, giving open and honest feedback. Apply and adapt own leadership style to different production situations and people.
  • Delegate and enable delivery though others.
  • Build and maintain strong relationships across different disciplines. Negotiate and influence. Manages conflict.
  • Identify and share good practice, work collaboratively.
  • Utilise specialist advice and support to deliver plans.
  • Communicate effectively (verbal, non-verbal, written, digital) in manner relevant to the target audience.
  • Chair meetings and present (formally and informally) using a range of media. Listen actively, challenge, give feedback.
  • Analyse data/information to compellingly and succinctly present information to drive management decisions.

Full information on Process leader (level 4) is available from the Institute for Apprenticeships and Technical Education.

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Apprenticeship location

L18 Liverpool Remove location

13 providers available for this apprenticeship location

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