Apprenticeship training course
Process leader (level 4)
Directing production activities and operations
- Qualification level
-
4
Equivalent to higher national certificate (HNC). - Typical duration
- 24 months
- Apprenticeship category
- Engineering and manufacturing
- Maximum funding
-
£11,000
Maximum amount government will fund
for apprenticeship training. - Also known as
-
- Process lead manager
- Process leader
- Production lead
- Section leader
- Skills
-
Skills an apprentice will learn
- Undertake and direct production activities and operations.
- Propose, undertake, manage and coordinate changes to the product, production operations, processes and equipment, to improve productivity, efficiency, quality and sustainability.
- Solve problems - predict and prevent failures through the analysis of data and information.
- Manage resources effectively to ensure their availability and the efficient running of department in line with organisational procedures.
- Deliver cost achievements against budget targets.
- Plan resources to support variations in production schedules.
- Use KPIs as the basis of the continuous improvement cycle for quality, cost and volume achievement using lean operational and product improvement techniques.
- Undertake and manage quality resolutions as well as volume problem resolution.
- Manage health, safety and the environment within area of responsibility, ensuring staff are compliant with all requirements and driving improvements.
- Conduct workplace risk assessments, manage near-miss or similar processes, conduct investigations as necessary.
- Use project management tools to plan, organise and manage resources, to monitor progress, identify risks and mitigation.
- Recruit the right people into the right job.
- Develop, build and motivate teams by identifying strengths and enabling training and development within the workplace.
- Recognise excellence, effectively manage performance, discipline, attendance, grievance.
- Manage industrial relations and equality and diversity.
- Support development through coaching and mentoring.
- Leading and communicating the management of change.
- Provide clear direction and leadership, giving open and honest feedback. Apply and adapt own leadership style to different production situations and people.
- Delegate and enable delivery though others.
- Build and maintain strong relationships across different disciplines. Negotiate and influence. Manages conflict.
- Identify and share good practice, work collaboratively.
- Utilise specialist advice and support to deliver plans.
- Communicate effectively (verbal, non-verbal, written, digital) in manner relevant to the target audience.
- Chair meetings and present (formally and informally) using a range of media. Listen actively, challenge, give feedback.
- Analyse data/information to compellingly and succinctly present information to drive management decisions.
Full information on Process leader (level 4) is available from the Institute for Apprenticeships and Technical Education.