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Apprenticeship training course

Process leader (level 4)

Directing production activities and operations.

Level
4
Equivalent to higher national certificate (HNC)
Typical duration
24 months
Apprenticeship category
Engineering and manufacturing
Maximum funding
£11,000
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Process lead manager
  • Process leader
  • Production lead
  • Section leader
Skills
Skills an apprentice will learn
  • Undertake and direct production activities and operations
  • Propose, undertake, manage and coordinate changes to the product, production operations, processes and equipment, to improve productivity, efficiency and quality
  • Solve problems - predict and prevent failures through the analysis of data and information
  • Manage resources effectively to ensure their availability and the efficient running of department in line with organisational procedures
  • Deliver cost achievements against budget targets
  • Plan resources to support variations in production schedules
  • Use KPIs as the basis of the continuous improvement cycle for quality, cost and volume achievement using lean operational and product improvement techniques
  • Undertake and manage quality resolutions as well as volume problem resolution
  • Manage health, safety and the environment within area of responsibility, ensuring staff are compliant with all requirements and driving improvements
  • Conduct workplace risk assessments, manage near-miss or similar processes, conduct investigations as necessary
  • Use project management tools to plan, organise and manage resources, to monitor progress, identify risks and mitigation
  • Recruit the right people into the right job
  • Develop, build and motivate teams by identifying strengths and enabling training and development within the workplace
  • Recognise excellence, effectively manage performance, discipline, attendance, grievance
  • Manage industrial relations and equality and diversity
  • Support development through coaching and mentoring
  • Leading and communicating the management of change
  • Provide clear direction and leadership, giving open and honest feedback. Apply and adapt own leadership style to different production situations and people
  • Delegate and enable delivery though others
  • Build and maintain strong relationships across different disciplines. Negotiate and influence. Manages conflict
  • Identify and share good practice, work collaboratively
  • Utilise specialist advice and support to deliver plans
  • Communicate effectively (verbal, non-verbal, written, digital) in manner relevant to the target audience
  • Chair meetings and present (formally and informally) using a range of media. Listen actively, challenge, give feedback
  • Analyse data/information to compellingly and succinctly present information to drive management decisions

Full information on Process leader (level 4) is available from the Institute for Apprenticeships and Technical Education.

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