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Apprenticeship training course

Pharmacy services assistant (level 2)

Supporting the delivery of pharmacy services.

Qualification level
2
Equivalent to GCSE.
Typical duration
12 months
Apprenticeship category
Health and science
Maximum funding
£5,000
Maximum amount government will fund
for apprenticeship training.
Skills
Skills an apprentice will learn
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Full information on Pharmacy services assistant (level 2) is available from the Institute for Apprenticeships and Technical Education.

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