Training provider

BIRMINGHAM METROPOLITAN COLLEGE

UKPRN 10006442

Pharmacy services assistant (level 2)

Training options for this course

This provider offers these training options for this course in Liverpool, Merseyside. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
Day release One day a week at the provider's location.	76.8 miles to closest location: Jennens Road, Birmingham, B4 7PS

Course achievements and participation

Achievements

85%

of apprentices (17 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 15% did not pass or left the course before taking the assessment.

59.9% national achievement rate

Participation

85

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 11 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 5 apprentices)

  80%20%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  60%40%

Organisation

• Organising well-structured training(selected by 5 apprentices)

  80%20%

• Providing accessible training resources(selected by 5 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  80%20%

• Taking into account your previous learning(selected by 5 apprentices)

  100%0%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  80%20%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  100%0%

• Resolving any issues you have(selected by 5 apprentices)

  80%20%

• Preparing you for success in your future career(selected by 5 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	60%	40%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	80%	20%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	80%	20%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	80%	20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	80%	20%
Preparing you for success in your future career	100%	0%

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (11 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 11 apprentices)

  45%55%

• Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

  55%45%

Organisation

• Organising well-structured training(selected by 11 apprentices)

  36%64%

• Providing accessible training resources(selected by 11 apprentices)

  64%36%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

  36%64%

• Taking into account your previous learning(selected by 11 apprentices)

  64%36%

• Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

  55%45%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

  73%27%

Support

• Helping you learn new skills and develop existing ones(selected by 11 apprentices)

  82%18%

• Supporting you and your apprenticeship(selected by 11 apprentices)

  64%36%

• Resolving any issues you have(selected by 11 apprentices)

  45%55%

• Preparing you for success in your future career(selected by 11 apprentices)

  55%45%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	45%	55%
Ensuring you understand the requirements of your end-point assessment	55%	45%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	36%	64%
Providing accessible training resources	64%	36%
Balancing online learning with classroom-based training to suit your apprenticeship	36%	64%
Taking into account your previous learning	64%	36%
Giving you relevant training that helps you perform your job better	55%	45%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	73%	27%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	82%	18%
Supporting you and your apprenticeship	64%	36%
Resolving any issues you have	45%	55%
Preparing you for success in your future career	55%	45%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 22 apprentices)

  36%64%

• Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

  59%41%

Organisation

• Organising well-structured training(selected by 22 apprentices)

  36%64%

• Providing accessible training resources(selected by 22 apprentices)

  77%23%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

  41%59%

• Taking into account your previous learning(selected by 22 apprentices)

  64%36%

• Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

  64%36%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

  73%27%

Support

• Helping you learn new skills and develop existing ones(selected by 22 apprentices)

  86%14%

• Supporting you and your apprenticeship(selected by 22 apprentices)

  73%27%

• Resolving any issues you have(selected by 22 apprentices)

  59%41%

• Preparing you for success in your future career(selected by 22 apprentices)

  64%36%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	36%	64%
Ensuring you understand the requirements of your end-point assessment	59%	41%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	36%	64%
Providing accessible training resources	77%	23%
Balancing online learning with classroom-based training to suit your apprenticeship	41%	59%
Taking into account your previous learning	64%	36%
Giving you relevant training that helps you perform your job better	64%	36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	73%	27%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	86%	14%
Supporting you and your apprenticeship	73%	27%
Resolving any issues you have	59%	41%
Preparing you for success in your future career	64%	36%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (3 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 3 employers)

  0%100%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 3 employers)

  0%100%

• Training facilities(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	0%	100%	3
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	1
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	0%	100%	3
Training facilities	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (22 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 22 apprentices)

  45%55%

• Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)

  64%36%

Organisation

• Organising well-structured training(selected by 22 apprentices)

  45%55%

• Providing accessible training resources(selected by 22 apprentices)

  73%27%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)

  68%32%

• Taking into account your previous learning(selected by 22 apprentices)

  59%41%

• Giving you relevant training that helps you perform your job better(selected by 22 apprentices)

  73%27%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)

  86%14%

Support

• Helping you learn new skills and develop existing ones(selected by 22 apprentices)

  82%18%

• Supporting you and your apprenticeship(selected by 22 apprentices)

  77%23%

• Resolving any issues you have(selected by 22 apprentices)

  50%50%

• Preparing you for success in your future career(selected by 22 apprentices)

  59%41%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	45%	55%
Ensuring you understand the requirements of your end-point assessment	64%	36%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	45%	55%
Providing accessible training resources	73%	27%
Balancing online learning with classroom-based training to suit your apprenticeship	68%	32%
Taking into account your previous learning	59%	41%
Giving you relevant training that helps you perform your job better	73%	27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	82%	18%
Supporting you and your apprenticeship	77%	23%
Resolving any issues you have	50%	50%
Preparing you for success in your future career	59%	41%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (49 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 14 employers)

  79%21%

• Communication with employers(selected by 39 employers)

  62%38%

• Getting new apprentices started(selected by 26 employers)

  96%4%

• Improving apprentice skills(selected by 15 employers)

  80%20%

• Working with small numbers of apprentices(selected by 18 employers)

  94%6%

• Initial assessment of apprentices(selected by 8 employers)

  100%0%

• Reporting on progress of apprentices(selected by 31 employers)

  16%84%

• Adapting to my needs(selected by 12 employers)

  83%17%

• Training facilities(selected by 11 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	79%	21%	14
Communication with employers	62%	38%	39
Getting new apprentices started	96%	4%	26
Improving apprentice skills	80%	20%	15
Working with small numbers of apprentices	94%	6%	18
Initial assessment of apprentices	100%	0%	8
Reporting on progress of apprentices	16%	84%	31
Adapting to my needs	83%	17%	12
Training facilities	100%	0%	11

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (52 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 15 employers)

  80%20%

• Communication with employers(selected by 42 employers)

  57%43%

• Getting new apprentices started(selected by 27 employers)

  96%4%

• Improving apprentice skills(selected by 16 employers)

  81%19%

• Working with small numbers of apprentices(selected by 19 employers)

  95%5%

• Initial assessment of apprentices(selected by 9 employers)

  100%0%

• Reporting on progress of apprentices(selected by 34 employers)

  15%85%

• Adapting to my needs(selected by 12 employers)

  83%17%

• Training facilities(selected by 13 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	80%	20%	15
Communication with employers	57%	43%	42
Getting new apprentices started	96%	4%	27
Improving apprentice skills	81%	19%	16
Working with small numbers of apprentices	95%	5%	19
Initial assessment of apprentices	100%	0%	9
Reporting on progress of apprentices	15%	85%	34
Adapting to my needs	83%	17%	12
Training facilities	100%	0%	13

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (61 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 60 apprentices)

  45%55%

• Ensuring you understand the requirements of your end-point assessment(selected by 60 apprentices)

  60%40%

Organisation

• Organising well-structured training(selected by 60 apprentices)

  43%57%

• Providing accessible training resources(selected by 60 apprentices)

  75%25%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 60 apprentices)

  53%47%

• Taking into account your previous learning(selected by 60 apprentices)

  65%35%

• Giving you relevant training that helps you perform your job better(selected by 60 apprentices)

  67%33%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 60 apprentices)

  80%20%

Support

• Helping you learn new skills and develop existing ones(selected by 60 apprentices)

  85%15%

• Supporting you and your apprenticeship(selected by 60 apprentices)

  75%25%

• Resolving any issues you have(selected by 60 apprentices)

  55%45%

• Preparing you for success in your future career(selected by 60 apprentices)

  63%37%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	45%	55%
Ensuring you understand the requirements of your end-point assessment	60%	40%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	43%	57%
Providing accessible training resources	75%	25%
Balancing online learning with classroom-based training to suit your apprenticeship	53%	47%
Taking into account your previous learning	65%	35%
Giving you relevant training that helps you perform your job better	67%	33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	85%	15%
Supporting you and your apprenticeship	75%	25%
Resolving any issues you have	55%	45%
Preparing you for success in your future career	63%	37%

Contact this training provider

• Registered address: Jennens Road, Birmingham, B4 7PS
• Email: training@bmet.ac.uk
• Telephone: 0121 827 7093
• Website: https://www.bmet.ac.uk/our-courses/apprenticeships/our-apprenticeships/

Training provider overview and courses delivered

View 31 courses delivered by this training provider

Select a course to view location, training options and contact details

• Accounts or finance assistant (level 2)
• Assistant accountant (level 3)
• Bricklayer (level 2)
• Broadcast and media systems technician (level 5)
• Business administrator (level 3)
• Carpentry and joinery (level 2)
• Control systems engineer (degree) (level 6)
• Customer service practitioner (level 2)
• Dental nurse (GDC 2023) (level 3)
• Dental nurse (integrated) (level 3)
• Engineering and manufacturing support technician (level 3)
• Engineering manufacturing technician (level 4)
• Engineering operative (level 2)
• Food and drink maintenance engineer (level 3)
• Gas engineering operative (level 3)
• Groundworker (level 2)
• Horticulture or landscape construction operative (level 2)
• HR support (level 3)
• Manufacturing engineer (degree) (level 6)
• Mechatronics maintenance technician (level 3)
• Operations manager (level 5)
• Paralegal (level 3)
• People professional (level 5)
• Pharmacy services assistant (level 2)
• Pharmacy technician (integrated) (level 3)
• Professional accounting technician (level 4)
• Property maintenance operative (level 2)
• Rail engineering technician (level 3)
• Sports coach (level 4)
• Teaching assistant (level 3)
• Team leader (level 3)

If you are looking to develop the skills of your employees we can offer an extensive programme of work based apprenticeships. We can provide apprenticeships for your new staff or we can offer your existing staff the opportunity to take up an apprenticeship programme.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for BIRMINGHAM METROPOLITAN COLLEGE .

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Shortlisted

BIRMINGHAM METROPOLITAN COLLEGE is 1 of 25 training providers for Pharmacy services assistant (level 2).

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