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Training provider

CITB

UKPRN 10001436

Highways maintenance skilled operative (level 2)

Training options for this course

This provider offers these training options for this course in L18 Liverpool. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

Block release

Training in blocks of a week or more at the provider's location.

152.4 miles to closest location: Bircham, BIRCHAM NEWTON, KING'S LYNN, PE31 6RH

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

3

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 1
Reporting on progress of apprentices 0% 100% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 5 apprentices)

    80%20%
  • Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 5 apprentices)

    80%20%
  • Providing accessible training resources(selected by 5 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 5 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 5 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 5 apprentices)

    100%0%
  • Resolving any issues you have(selected by 5 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 5 apprentices)

    80%20%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 80% 20%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 80% 20%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    57%43%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    71%29%
  • Providing accessible training resources(selected by 7 apprentices)

    86%14%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    71%29%
  • Taking into account your previous learning(selected by 7 apprentices)

    57%43%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    86%14%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    86%14%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    100%0%
  • Resolving any issues you have(selected by 7 apprentices)

    71%29%
  • Preparing you for success in your future career(selected by 7 apprentices)

    86%14%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 57% 43%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 57% 43%
Giving you relevant training that helps you perform your job better 86% 14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 71% 29%
Preparing you for success in your future career 86% 14%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (24 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 13 employers)

    69%31%
  • Communication with employers(selected by 18 employers)

    50%50%
  • Getting new apprentices started(selected by 15 employers)

    67%33%
  • Improving apprentice skills(selected by 7 employers)

    57%43%
  • Working with small numbers of apprentices(selected by 1 employer)

    0%100%
  • Initial assessment of apprentices(selected by 6 employers)

    17%83%
  • Reporting on progress of apprentices(selected by 14 employers)

    43%57%
  • Adapting to my needs(selected by 5 employers)

    20%80%
  • Training facilities(selected by 9 employers)

    78%22%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 69% 31% 13
Communication with employers 50% 50% 18
Getting new apprentices started 67% 33% 15
Improving apprentice skills 57% 43% 7
Working with small numbers of apprentices 0% 100% 1
Initial assessment of apprentices 17% 83% 6
Reporting on progress of apprentices 43% 57% 14
Adapting to my needs 20% 80% 5
Training facilities 78% 22% 9

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (8 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 8 apprentices)

    62%38%
  • Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

    88%12%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 8 apprentices)

    62%38%
  • Providing accessible training resources(selected by 8 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 8 apprentices)

    62%38%
  • Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

    88%12%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

    88%12%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 8 apprentices)

    88%12%
  • Supporting you and your apprenticeship(selected by 8 apprentices)

    75%25%
  • Resolving any issues you have(selected by 8 apprentices)

    88%12%
  • Preparing you for success in your future career(selected by 8 apprentices)

    88%12%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 62% 38%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 62% 38%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 62% 38%
Giving you relevant training that helps you perform your job better 88% 12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 88% 12%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (116 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 41 employers)

    54%46%
  • Communication with employers(selected by 89 employers)

    45%55%
  • Getting new apprentices started(selected by 51 employers)

    65%35%
  • Improving apprentice skills(selected by 31 employers)

    65%35%
  • Working with small numbers of apprentices(selected by 10 employers)

    70%30%
  • Initial assessment of apprentices(selected by 21 employers)

    52%48%
  • Reporting on progress of apprentices(selected by 65 employers)

    43%57%
  • Adapting to my needs(selected by 27 employers)

    37%63%
  • Training facilities(selected by 32 employers)

    84%16%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 54% 46% 41
Communication with employers 45% 55% 89
Getting new apprentices started 65% 35% 51
Improving apprentice skills 65% 35% 31
Working with small numbers of apprentices 70% 30% 10
Initial assessment of apprentices 52% 48% 21
Reporting on progress of apprentices 43% 57% 65
Adapting to my needs 37% 63% 27
Training facilities 84% 16% 32

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (132 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 34 employers)

    56%44%
  • Communication with employers(selected by 94 employers)

    51%49%
  • Getting new apprentices started(selected by 52 employers)

    69%31%
  • Improving apprentice skills(selected by 41 employers)

    61%39%
  • Working with small numbers of apprentices(selected by 9 employers)

    78%22%
  • Initial assessment of apprentices(selected by 30 employers)

    73%27%
  • Reporting on progress of apprentices(selected by 64 employers)

    55%45%
  • Adapting to my needs(selected by 27 employers)

    52%48%
  • Training facilities(selected by 23 employers)

    70%30%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 56% 44% 34
Communication with employers 51% 49% 94
Getting new apprentices started 69% 31% 52
Improving apprentice skills 61% 39% 41
Working with small numbers of apprentices 78% 22% 9
Initial assessment of apprentices 73% 27% 30
Reporting on progress of apprentices 55% 45% 64
Adapting to my needs 52% 48% 27
Training facilities 70% 30% 23

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (273 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 88 employers)

    57%43%
  • Communication with employers(selected by 201 employers)

    48%52%
  • Getting new apprentices started(selected by 119 employers)

    67%33%
  • Improving apprentice skills(selected by 80 employers)

    62%38%
  • Working with small numbers of apprentices(selected by 20 employers)

    70%30%
  • Initial assessment of apprentices(selected by 57 employers)

    60%40%
  • Reporting on progress of apprentices(selected by 144 employers)

    48%52%
  • Adapting to my needs(selected by 59 employers)

    42%58%
  • Training facilities(selected by 65 employers)

    78%22%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 57% 43% 88
Communication with employers 48% 52% 201
Getting new apprentices started 67% 33% 119
Improving apprentice skills 62% 38% 80
Working with small numbers of apprentices 70% 30% 20
Initial assessment of apprentices 60% 40% 57
Reporting on progress of apprentices 48% 52% 144
Adapting to my needs 42% 58% 59
Training facilities 78% 22% 65

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (20 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 20 apprentices)

    65%35%
  • Ensuring you understand the requirements of your end-point assessment(selected by 20 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 20 apprentices)

    70%30%
  • Providing accessible training resources(selected by 20 apprentices)

    85%15%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 20 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 20 apprentices)

    65%35%
  • Giving you relevant training that helps you perform your job better(selected by 20 apprentices)

    90%10%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 20 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 20 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 20 apprentices)

    90%10%
  • Resolving any issues you have(selected by 20 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 20 apprentices)

    85%15%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 65% 35%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 70% 30%
Providing accessible training resources 85% 15%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 65% 35%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 90% 10%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 85% 15%

Contact this training provider

Registered address
National Construction College, Bircham Newton, King's Lynn, PE31 6RH
Telephone
03449944433

Training provider overview and courses delivered

View 10 courses delivered by this training provider

CITB has over 50 years' experience of developing skilled workers in the construction industry. CITB has its own National Construction Colleges offering training in specialist occupations. All our training is developed in consultation with the industry, meaning an apprentice will learn the right skills for the job. Our employers and apprentices are supported by a specialist team at CITB, offering practical help from sign up to achievement. Call CITB on 0344 994 4400 to find out more about our apprenticeships.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for CITB .

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Shortlisted

CITB is 1 of 22 training providers for Highways maintenance skilled operative (level 2).

View training providers for this course