Training provider

WORKPAYS LIMITED

Employer reviews

Excellent (9 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	71%	29%	7
Reporting on progress of apprentices	86%	14%	7
Improving apprentice skills	100%	0%	6
Providing the right training at the right time	100%	0%	5
Working with small numbers of apprentices	100%	0%	2
Adapting to my needs	100%	0%	2
Initial assessment of apprentices	100%	0%	1

Apprentice reviews

Excellent (6 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	100%	0%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

Provider overview

The Workpays' Team has over 100 years combined experience of providing high quality employer led apprenticeship training services.

Our delivery cycle ensures we continuously communicate providing regular opportunities for feedback, through observations, one-to-one's and close interaction. We always set a positive example to your apprentices by demonstrating an ambitious vision, having high expectations for achievement and compliance with your expectations.

Our delivery team act as a triangle of support around the employer and the apprentice.

We commit to update staff skills and knowledge, so we can keep ahead of apprenticeship developments and ensuring the programmes we deliver are relevant to your needs and government requirements.

Courses offered

View all 14 courses offered by this provider

Select a course to view locations, training options and contact details.

Associate project manager (level 4)

Business administrator (level 3)

Business analyst (level 4)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Financial services administrator (level 3)

Financial services customer adviser (level 2)

HR support (level 3)

Improvement technician (level 3)

Mortgage adviser (level 3)

Operations manager (level 5)

Regulatory compliance officer (level 4)

Senior financial services customer adviser (level 3)

Team leader (level 3)

Apprenticeship training course

Senior financial services customer adviser (level 3)

72% achievement rate (out of 40 apprentices)

58% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location